Overall Ratings & Reviews Rudang Hotel & Resort Berastagi

steady, relaxed, comfortable, very friendly price, very satisfying

The hot water is off, there are no guest slippers, the bed is itchy, the sheets smell damp and moldy.

first time staying here, nice room, friendly environment, fast and responsive service staff. near KFC, Indomart etc. God willing if LG holiday want to stay here again. eitssss the price of the room is very friendly in the pocket for me who is a mendang mendang better

The hotel staff is friendly, and the cleanliness of the rooms, the hotel area and other facilities is well maintained.

The swimming pool is dirty, even though the kids want to swim. The rooms are dirty.

The mattress is soft, the pillows are the same. The pillowcases are dirty and stained, they should be replaced with new ones. The key to room 215 is also broken, it is difficult to remove the key.

Cool and great hotel for families. Staff service is okay. Only thing is the swimming pool doesn't have warm water, so if you want to take a shower it's cold.

The room smells musty, has not been used for a long time, there is no AC, dirty towels, the bathroom is slippery and dirty, the access road to the swimming pool is terrible

Room ok service ok place is comfortable

Nice hotel access on the side of the road easy to reach

The bathroom should be better and should be cleaner for the comfort of the guests and the hotel.

Everything is okay, only the towels are dirty and the room is not very clean.

comfortable, strategic location, there is KFC, there is Indomaret across the hotel, the room is clean, but the hot water is not on even though I have reminded you for days, the sink is clogged and the sink pipe is leaking and there is no footwear in front of the bathroom door so the floor is wet in front of the bathroom door, because I have a baby I am afraid the children will slip so I use my dirty clothes as footwear in front of the bathroom door and the wifi is a bit slow, if the breakfast menu is delicious, the food is delicious, the swimming pool is clean, the location is cool and beautiful and the children are happy, thank you RHR, hopefully you will always be successful, next time we come again 😊

Access to Berastagi city is very close Even if we are hungry, there is KFC and Indomaret very close.

the room smells bad like it hasn't been used for a long time, especially the bathroom, there are lots of small animals like flies in the bathroom when you first enter. the interior of the room is old-fashioned. the hot water shower only comes out a little and you have to wait a few minutes for the water to get hot, the swimming pool has to go down a long way and is scary. it doesn't match the price you paid

Old hotel, lots of things need to be renovated

The guests who stayed were noisy, singing until 12 midnight. There were no officers to give directions.

Ordered a deluxe chalet with a full room but was replaced with a deluxe 2nd floor, soft mattress, dirty blanket, no hot water, no TV broadcast.

The location is very strategic. Unfortunately the room is not good, overall not good.

The swimming pool is dirty, the water is murky.