all the staff are friendly, very comfortable staycation in this hotel, even my child said he wants to come back again just because of the staff, there is only 1 thing I don't like, the food, please hire more talented chefs, I ordered soto Bogor to the room, when I got to the room the broth and rice vermicelli had been absorbed, tomyum was okay, breakfast had many variations but the taste was lacking :(, basically everything was okay, parking arrangements etc, the room also had SMART TV, comfortable bed, the kids will definitely like it, good luck