The hotel staff was very friendly. I'd stay here again next time, but it's a shame the food in the restaurant was too salty.

The hotel staff are very friendly, the service is good, and the food is delicious. Buy tickets from the hotel marketing team, which will be valid for two days. The first day is for exploring the animals and the drive-thru park, while the second day is for VR and the Sweet Memories gallery. If you're going to the drive-thru park, it's better to take the car provided by Jatim Park instead of bringing your own car, as it includes a driver and explanations about the animals.

The hotel staff is friendly, provides detailed information, and is comfortable.

Highly recommended hotel for family vacation, close to everywhere.

Great hotel, just beside Jatim Park 2. The room is clean and tidy, the atmosphere is nice. The balcony view is the zoo. Very satisfying room and wonderful stay.

It's a shame we didn't get a room with a terrace, only a small balcony.

Best hotel for family, near from the zoo.

The hotel staff was quite friendly. The facilities are standard for a 3-star hotel, and it's quite good for two visits to Jatim Park 2. Amenities like combs should be provided, as they're quite helpful when you forget to bring one from home.

All About pohon inn Is The Best! 🥰

Overall, it's okay, especially if you need food at night and want to go out, even if it's not far from where you need to go. Perhaps an extra feature would be to have a hair dryer in the bathroom.

Very comfortable, with varied food, friendly staff, and clean rooms. Kids are comfortable, parents are too. Discounts on weekends are an added bonus.

I was a bit disappointed because I left a message when we made a booking, but it seems like they didn't even care about it. The staff were very friendly. I left one of my shirts at the hotel, and the staff texted me back to inform me about it. The room is pretty standard; it's an old hotel for nowadays. From my point of view, it's time to renovate the hotel to make it more "fresh".

The hotel staff is friendly, the check-in wait time is also not long, plus you get a bonus discount voucher to enter the eco park ❤

Overall it is good, only the restaurant area is still not very agile and clean in the restaurant dining table area.

I booked a room without breakfast, but ordered food from the hotel via room service. The food was delicious.

The location is strategic, comfortable, and offers easy access to all the tourist attractions in Batu City. And best of all, Jatim Park 2 tickets are valid for two people and can be purchased at a special rate without waiting in line.

It was a great pleasure to have a vacation and stay here.

Very impressive. My son didn't want to go home 😁. The room was clean, comfortable, and smelled great. The service was very friendly and responsive. Next time I go to Batu, I'll stay at Pohon Inn again 😍

The dining area sometimes smells musty, but everything else is fine.

Top notch. Will definitely be back here again.