Overall Ratings & Reviews Hotel Santika Premiere Hayam Wuruk Jakarta
Explore Hotel Santika Premiere Hayam Wuruk Jakarta
Traveloka (3,647)
Other sources (270)
8.7
Very Good
From 3,647 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.6
Location
8.8
Service and Facilites
8.8
People often mention about Hotel Santika Premiere Hayam Wuruk Jakarta
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Taste (41)
Staff Friendliness (40)
Bedroom (39)
Bathroom (38)
Hotel Area (37)
Ambiance (33)
Variety (33)
Room Space (30)
Distance to City Center (29)
Accessibility (29)
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Traveler Reviews Hotel Santika Premiere Hayam Wuruk Jakarta
Number of reviews per page
20
40
Customer reviews
sl
samule l.
10.0
/10
Reviewed 3 week(s) ago
good service and room，great 。
1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr Samule I,
Thank you for sharing your positive feedback on Traveloka. Com and giving Hotel Santika Premiere Hayam Wuruk Jakarta good score. We are very happy knowing that you loved the room that we provided, delicious food, cleanliness and the staff friendliness, those are a few little things that we provide at Santika Premiere Hayam Wuruk Jakarta to ensure our guests get a good night sleep. I hope we will welcome you again in the near future, and please do not hesitate to contact us prior your arrival should you have any special requirements. Once again thank you, and see you soon. Kind regards, Hendra Gunawan | General Manager
T***u
8.5
/10
Reviewed 5 week(s) ago
Very comfortable and enjoyable for self-travelers or family
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Accommodation's Reply
13 Aug 2025
Dear Valued Guest. Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager
l***e
Business
7.4
/10
Reviewed 9 week(s) ago
There were bedbugs in my bed, and I was bitten. The first night, I smelled a strange odor in the bed, but I didn't recognize it; it was stinging. After I thought it might be the smell of insect repellent, on the second day, bite marks appeared on my hands, shoulders, and face. It was really annoying and disappointing. My hands were swollen, and my activities were disrupted.
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for taking the time to leave a positive review and a 7.0 rating for Santika Premiere Hayam Wuruk, Jakarta via Traveloka. We apologize if there were any inconveniences during your stay. We have taken the necessary steps to ensure this does not happen again in the future. We are glad you enjoyed the hospitality and excellent service from our staff. We will be happy to use your feedback as evaluation material and as part of our commitment to improving the quality of service to our guests in the future. Your input is very important. We hope this will not deter you from staying again in the future. Thank you, and we look forward to welcoming you again soon. Warmest Regards, Hendra Gunawan | General Manager
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H***l
Staycation
10.0
/10
Reviewed 10 week(s) ago
The hotel is nice, clean and comfortable.
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Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.
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F***o
Staycation
9.4
/10
Reviewed 10 week(s) ago
Very good. The price is commensurate with the quality provided.
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Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.
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S
Supia
Leisure
8.5
/10
Reviewed 11 week(s) ago
Clean rooms, varied and delicious breakfast, friendly service, smooth Wi-Fi.
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Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.
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H***a
10.0
/10
Reviewed 11 week(s) ago
It was a great stay here, I really liked the variety of food menu. Thank you.
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Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.
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A***y
Business
8.5
/10
Reviewed 16 week(s) ago
Hotel staff are friendly at check in and check out.
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3 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.
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T***y
Business
9.7
/10
Reviewed 16 week(s) ago
Unfortunately, there was an event there, so we got the remaining connecting room. The neighbors were quite noisy, making it hard to sleep. But the hotel staff was responsive when there were complaints, overall it was good.
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.
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Rizqi N. N.
Business
10.0
/10
Reviewed 17 week(s) ago
Very comfortable staying here
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Accommodation's Reply
01 Aug 2025
Dear Mr./Ms. Rizqi, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.
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Rizqi N. N.
10.0
/10
Reviewed 17 week(s) ago
friendly and helpful hotel staff...
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Accommodation's Reply
01 Aug 2025
Dear Mr./Ms. Rizqi, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.
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b***i
Staycation
10.0
/10
Reviewed 17 week(s) ago
Very responsive and clean rooms, breakfast also has many variations.
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.
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b***i
Staycation
10.0
/10
Reviewed 17 week(s) ago
The staff is friendly and responsive, the hotel is also comfortable.
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.
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G***t
Business
10.0
/10
Reviewed 18 week(s) ago
What a cool experience staying at this hotel.
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.
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selamat
Business
10.0
/10
Reviewed 18 week(s) ago
friendly and diligent staff. the absorption is also delicious
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.
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GA
Gabriel A. H.
8.5
/10
Reviewed 19 week(s) ago
Friendly staff, I often stay here.
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, General Manager.
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TA
Taufik A.
9.7
/10
Reviewed 19 week(s) ago
Strategically located hotel in the city center.
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.
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L***g
10.0
/10
Reviewed 20 week(s) ago
Very cool and luxurious. The food is delicious and the atmosphere is cool. What about MLM?
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.
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D***y
8.5
/10
Reviewed 22 week(s) ago
The service was good and the breakfast was ok too.
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Accommodation's Reply
08 May 2025
Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.
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h***o
Leisure
9.0
/10
Reviewed 23 week(s) ago
The AC is not cold enough. Everything else is okay.
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for taking the time to leave a positive review and a 9.0 rating for Santika Premiere Hayam Wuruk, Jakarta via Traveloka. We apologize if there were any inconveniences during your stay. We have taken the necessary steps to ensure this does not happen again in the future. We are glad you enjoyed the hospitality and excellent service from our staff. We will be happy to use your feedback as evaluation material and as part of our commitment to improving the quality of service to our guests in the future. Your input is very important. We hope this will not deter you from staying again in the future. Thank you, and we look forward to welcoming you again soon. Warmest Regards, Hendra Gunawan | General Manager
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Number of reviews per page
20
40
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