Pines Garden Resort

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Overall Ratings & Reviews Pines Garden Resort

Traveloka (1,743)
Other sources (6)
8.5
Very Good
From 1,743 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.7

People often mention about Pines Garden Resort
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Room Space (61)
Ambiance (56)
Staff Friendliness (53)
Surroundings (49)
Bedroom (49)
Taste (44)
Bathroom (39)
Family Friendly (37)
Hotel Area (37)
Check-in/out Time (35)
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Traveler Reviews Pines Garden Resort

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Customer reviews
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Came here for a short vacation. The location isn't too far from town, so it wasn't too cold. There's a ticket counter for Kakek Bodo Waterfall in front of the hotel, so you can try it while waiting for check-in. I booked a deluxe room with breakfast included. The room was spacious, with a large, and clean bathroom. Unfortunately, the view from the front of the room was obscured by a roof. The swimming pool was relatively clean, but the changing rooms were dirty. During check-in, the receptionist informed me that breakfast would be delivered to my room, but I could also eat at the restaurant, but the food was still à la carte, not buffet style. The portions were generous and the food was delicious. Excellent. Oh, and perhaps because it's an older hotel, there's no air conditioning. For my husband and I, who don't need air conditioning, it was still cool enough at night, but it was a bit hot during the day, so we had to stay in the room to cool down. It was fine. Overall, our stay here was quite pleasant.
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Jimmy E.
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and after calling due to time constraints on turning on the TV, they came straight away.
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1 people find it helpful
Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Cool, probably will stay here again soon.
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1 people find it helpful
Y***O
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Since Tretes isn't cold right now, please provide air conditioning. Because if it's hot at night, I'm afraid insects will come in when I open the door.
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Intan P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is nice, clean, the food is delicious.
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Verified Traveler
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Staycation
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6.8
/10
Reviewed 6 week(s) ago
The view around the hotel is very beautiful... Nice... Quiet... Very comfortable for resting.
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A***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 6 week(s) ago
All is good! 10/10 it's that cold because it's on the mountain
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Yulifah
icon-Staycation
Staycation
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9.7
/10
Reviewed 8 week(s) ago
This is my second time staying here, it is recommended if you want to stay overnight in Ketretes.
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N***i
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10.0
/10
Reviewed 11 week(s) ago
Must try again, really cool, romantic
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3 people find it helpful
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A quiet and comfortable resting place
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Worth the price, good view. Staff quite helpful and friendly. I had a good time.
3 people find it helpful
y***o
icon-Leisure
Leisure
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10.0
/10
Reviewed 13 week(s) ago
I've been here twice, and it never disappoints. Friendly service, clean, and spacious rooms.
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2 people find it helpful
Gabriella D. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
I had such a great experience staying here. Don’t forget to bring a jacket, it gets quite cold.
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Herlina N. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Everything is really nice, and the staff are also very nice!
2 people find it helpful
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
For our family... this was a wow experience... we happened to book the garden suite type... the room was really comfortable... the view from the room terrace was really cool... this could become a regular.
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2 people find it helpful
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Overall good, close to tourist attractions and busy centers.
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1 people find it helpful
Angga P.
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8.5
/10
Reviewed 22 week(s) ago
The receptionist and waitstaff were friendly and helpful. The hotel is indeed old, but perhaps the rooms and restaurant need renovation. The cleanliness of the rooms is lacking and the detail is minimal, as I found old food scraps in the drawers, and the room I stayed in also leaked when it rained.
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2 people find it helpful
Sonny S.
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
Becoming a choice of accommodation in the Tretes area
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4 people find it helpful
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Nevy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Overall it's good, the trash can is provided with a bag so that those who throw it away won't be disgusted, the room is spacious with bringing 2 toddlers because it's a king size type, it's just that there are only 2 pillows I thought according to the photo there were 4 pillows hehe, the food when ordering and buying real taste is really delicious like a 4 star, the superior room is different when entering the hallway it's a bit creepy there are no lights but once you walk in it turns out the lights automatically turn on by themselves but we are alone in the superior room, it's a test of courage, only that the shower curtain can be replaced because it's moldy and ugly, maybe it can be replaced with a new one in the market place, many sell it for under 50k, it's better, it doesn't look elegant but it adds a plus point for those who stay, it's not disgusted to see it. Amenities are also top provided, only the TV is a bit difficult to turn on with the remote, it can be fixed again. The rest is good. Next, for those who bring toddlers, often supervise them if you stay in the superior type because they are afraid they will suddenly walk alone down the stairs leading to the swimming pool because it's slippery. Most like hotels with balconies because so they don't get bored in the room all the time. Thank you Pines Garden 3 stars I think it's appropriate I give 5 stars.
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+5
1 people find it helpful
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
steady, safe, comfortable, clean, calm
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3 people find it helpful
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