8.2
Very Good
From 493 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.2
Location
8.4
Service and Facilites
8.2
People often mention about The Madeline Hotel
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Bedroom (9)
Staff Friendliness (8)
Ambiance (8)
Accessibility (7)
Room Space (7)
Bathroom (7)
Distance to City Center (6)
Wifi (6)
Hotel Area (5)
Family Friendly (4)
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Traveler Reviews The Madeline Hotel
Number of reviews per page
20
40
Customer reviews
A***m
Transit
10.0
/10
Reviewed 5 day(s) ago
The place is clean, comfortable, and the service is very good.
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T***s
Business
6.4
/10
Reviewed 5 week(s) ago
The room was okay, but the receptionist wasn't very friendly.
Maybe she was tired from being on duty 24 hours a day.
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An
Adi n.
8.5
/10
Reviewed 5 week(s) ago
Thank you, the room is nice and spacious.
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A***s
Transit
8.1
/10
Reviewed 7 week(s) ago
Dim lights
Bath water is not good
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ES
Eka S.
Business
10.0
/10
Reviewed 10 week(s) ago
Quiet hotel, good food.
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a***n
Business
6.1
/10
Reviewed 10 week(s) ago
The room amenities were incomplete, there were no towels, room tissues or bathroom tissues. Many of the bathroom equipment were broken. Many of the food was out of stock and not refilled even though it was still morning.
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A***g
10.0
/10
Reviewed 14 week(s) ago
very friendly and pleasant. The room is comfortable, everything is clean and the food is delicious.
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2 people find it helpful
I***n
Staycation
8.5
/10
Reviewed 18 week(s) ago
Good room, location and adequate facilities.
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1 people find it helpful
P***a
Leisure
8.2
/10
Reviewed 19 week(s) ago
Luckily the place and facilities are good, close to everywhere. Will be improved further in the future, always be successful.
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1 people find it helpful
N***a
Staycation
8.2
/10
Reviewed 30 week(s) ago
Comfortable, clean and very private
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1 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Sir/Madam. Warm greetings from The Madeline Hotel Bengkulu, thank you for your trust in choosing The Madeline Hotel Bengkulu and thank you also for the reviews and inputs that have been given will be improvements for us in the future, because guest comfort and satisfaction are our top priorities. We hope to meet and welcome you back soon
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S***i
6.2
/10
Reviewed 31 week(s) ago
Not good. And lots of extra costs
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Accommodation's Reply
13 Feb 2025
Dear Sir/Madam. Warm greetings from The Madeline Hotel Bengkulu, thank you for your trust in choosing The Madeline Hotel Bengkulu and thank you also for the reviews and inputs that have been given will be improvements for us in the future, because guest comfort and satisfaction are our top priorities. We hope to meet and welcome you back soon
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J***i
Staycation
10.0
/10
Reviewed 31 week(s) ago
Very good when I stayed there it felt comfortable
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Accommodation's Reply
13 Feb 2025
Dear Sir/Madam. Warm greetings from The Madeline Hotel Bengkulu, thank you for your trust in choosing The Madeline Hotel Bengkulu and thank you also for the reviews and inputs that have been given will be improvements for us in the future, because guest comfort and satisfaction are our top priorities. We hope to meet and welcome you back soon
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Abdul A.
4.8
/10
Reviewed 33 week(s) ago
It seems like a scam because the information doesn't match the location, be careful friends.
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1 people find it helpful
D***i
9.7
/10
Reviewed 34 week(s) ago
A comfortable hotel with a room concept outside like a villa, a really good internet package with a smart TV that is ready with film applications.
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1 people find it helpful
M***d
Leisure
5.0
/10
Reviewed 34 week(s) ago
VERY bad, very bad service, complaining about damaged bathroom facilities but being accused of damaging them
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1 people find it helpful
M***d
Staycation
10.0
/10
Reviewed 37 week(s) ago
It's very comfortable to staycation here. The staff is friendly, the room is clean, the facilities are well maintained, the check-in process is easy. Cheap booking with Bang Jemmyco 085268269398
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O***d
Staycation
8.5
/10
Reviewed 40 week(s) ago
The hotel has a homey feel and the breakfast choices are quite good.
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1 people find it helpful
J***i
6.8
/10
Reviewed 40 week(s) ago
The AC is not cold. Warm. Not comfortable. Wifi password is not diction.
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D***n
10.0
/10
Reviewed 51 week(s) ago
The staff is very friendly and I really like it.
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M***d
Staycation
10.0
/10
Reviewed 52 week(s) ago
Friendly staff, good facilities, clean and comfortable rooms. Get cheap prices, book with Bang Jemmy 085268269398.
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