O***i
Staycation
5.3
/10
Reviewed 4 day(s) ago
I'm fed up with this hotel. It claims to be 3-star, but it's filthy. Breakfast is just fried rice, and even that's a measly 1/2 cup.
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Metro Hotel Jababeka
Explore Metro Hotel Jababeka
Overall Ratings & Reviews Metro Hotel Jababeka
Traveloka (3,262)
Other sources (1)
8.0
Very Good
From 3,262 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
8.0
Meal
7.8
Location
8.2
Service and Facilites
8.0
People often mention about Metro Hotel Jababeka
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Bathroom (17)
Ambiance (16)
Surroundings (14)
Accessibility (13)
Bedroom (13)
Staff Friendliness (10)
Check-in/out Time (10)
Activity Option (9)
Room Space (9)
Hotel Area (9)
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Traveler Reviews Metro Hotel Jababeka
Number of reviews per page
20
40
Customer reviews
Iip R.
8.5
/10
Reviewed 4 week(s) ago
Clean and the breakfast is delicious too, the service is okay 👌🏻
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F***s
8.8
/10
Reviewed 13 week(s) ago
Good with that budget, it's quite good.
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V***a
6.5
/10
Reviewed 18 week(s) ago
The TV's off, and the AC's hot. Hopefully, this will be addressed in the future.
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W***m
8.5
/10
Reviewed 25 week(s) ago
Very good and accommodating hehehe
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putra p.
8.8
/10
Reviewed 33 week(s) ago
I've been bringing my family here for a while, because when I go home for Eid it's close to my in-laws' house. Even though it's an old hotel, the facilities are still quite well maintained, the price is affordable with fairly spacious rooms.
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2 people find it helpful
L***d
Business
8.5
/10
Reviewed 41 week(s) ago
Friendly staff and comfortable place.
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2 people find it helpful
St
Stephanus t.
Leisure
6.8
/10
Reviewed 58 week(s) ago
drinking facilities: mineral water, not gallons, small bathroom, water not hot enough, deposit, internet TV
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5 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Mr. Stefanus, Metro Hotel welcomes you and your family as our guests. We are committed to making our rooms and services memorable for all our guests. We will address your complaint promptly. Your feedback will help us improve. Thank you for your visit. Sincerely, Tarmuji. (Photo by Metro Hotel)
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r***n
6.3
/10
Reviewed 60 week(s) ago
The bathroom smells. The towels need to be replaced. The room's cleanliness needs to be re-examined. There are no spoons provided, and only one glass. The electric kettle also needs replacing.
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3 people find it helpful
AA
Achmad A. D. S.
Staycation
10.0
/10
Reviewed 66 week(s) ago
Anyway, I don't regret staying here.
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6 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Mr. Ahmad, Metro Hotel welcomes you and your family as our guests. We strive to make our rooms, services, and breakfasts memorable for all our guests. We are glad that your children enjoyed our swimming pool. We have recently installed an additional pool cover. We hope to see you again soon. Thank you for your visit. Sincerely, Tarmuji. (Photo by Metro Hotel)
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B***u
8.7
/10
Reviewed 70 week(s) ago
hot water shower can't be used,,,that's all
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4 people find it helpful
A***s
9.3
/10
Reviewed 75 week(s) ago
Overall the room was comfortable, but there were some things missing, for drinking equipment, there were no teaspoons, glasses easily broke when exposed to hot water.
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4 people find it helpful
c***n
8.8
/10
Reviewed 76 week(s) ago
The place is quite neat and nice, unfortunately the amenities are lacking.
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5 people find it helpful
fh
faizal h.
9.4
/10
Reviewed 80 week(s) ago
Great, suitable for those traveling to Cikarang.
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1 people find it helpful
M***i
Leisure
8.4
/10
Reviewed 83 week(s) ago
the door is difficult to close because the hinges may be loose
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2 people find it helpful
DH
Dechito H. S.
6.6
/10
Reviewed 83 week(s) ago
smelly room pillows, small toilet and yellow floor do not match the photo description
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4 people find it helpful
P***o
5.7
/10
Reviewed 90 week(s) ago
The AC keeps turning off when it is turned on
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5 people find it helpful
A***l
Leisure
8.5
/10
Reviewed 92 week(s) ago
The room's cupboards are dark brown, and the lack of lighting makes the room too dark. Needs additional lighting. Apart from that the wort is with the price.
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5 people find it helpful
A***a
9.4
/10
Reviewed 93 week(s) ago
good thanks next time I will stop by again
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C***l
8.2
/10
Reviewed 98 week(s) ago
It's nice and fun, but the bathroom facilities are lacking
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1 people find it helpful
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