7.5
Pleasant
From 550 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.3

Meal

7.2

Location

8.0

Service and Facilites

7.5

People often mention about PIA Hotel Cirebon
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雰囲気 (4)
寝室 (4)
防音 (3)
バスルーム (3)
スタッフの親切さ (2)
チェックイン/チェックアウト時間 (2)
市内中心部までの距離 (1)
アクセシビリティ (1)
アクティビティオプション (1)
価格 (1)
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Traveler Reviews PIA Hotel Cirebon

Number of reviews per page
20
40
Customer reviews
D***h
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Transit
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9.4
/10
Reviewed 7 week(s) ago
Always be strong and victorious, okay? The atmosphere is calm, the rooms are clean, and check-out time isn't rushed—it has to be 12 noon. The staff are kind and understanding. Thank you...
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1 people find it helpful
G***a
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7.6
/10
Reviewed 21 week(s) ago
The room's AC is hot, I asked to move to another room, they said it was full, but I was still allowed to move. But the AC is still hot. Please ask the technicians to check the condition of the AC more diligently.
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A***y
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Leisure
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6.7
/10
Reviewed 27 week(s) ago
The hotel could have better services and also must focus on guest satisfaction.
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S***H
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Business
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8.5
/10
Reviewed 37 week(s) ago
So far good, near with aktivity at. My work
1 people find it helpful
A***p
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6.3
/10
Reviewed 44 week(s) ago
Improve hotel services to make guests more comfortable when staying
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J***i
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8.4
/10
Reviewed 45 week(s) ago
There is no bottled mineral water and tissues.
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1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 54 week(s) ago
The hotel is creepy. And it's outdated. At least you have to memorize the Yasin and have strong faith 🙏🏻.
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5 people find it helpful
N***n
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Leisure
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6.3
/10
Reviewed 55 week(s) ago
The bathroom shower was broken due to lack of maintenance, the TV had no signal, the bedroom door was difficult to open, it took a lot of effort to open the bedroom door, and the WiFi didn't work.
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1 people find it helpful
Junedi J.
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Transit
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10.0
/10
Reviewed 67 week(s) ago
The hotel staff is friendly and the hotel is comfortable
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D***i
icon-Leisure
Leisure
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8.1
/10
Reviewed 68 week(s) ago
The walls were made of wood, in the middle of the night I couldn't sleep because the noise in the next room was really loud.
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1 people find it helpful
F***n
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9.1
/10
Reviewed 76 week(s) ago
It's hard to turn on the TV, please try to fix it.
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Priskalia N. W.
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4.8
/10
Reviewed 91 week(s) ago
Mati lampu sekitar 3 jam, tidak ada air panas, kain sepre yang kurang bersih.
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Mirsya P.
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6.0
/10
Reviewed 102 week(s) ago
Is there live music until 11pm? Omg. Very bad experience. I booked a hotel to rest, not to get emotional and dizzy from listening to live music until the evening. Bad bad bad bad really sorry to say. But for the room, the friendliness of all the staff was very satisfying.
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Accommodation's Reply
27 Oct 2023
Dear Mrs. Mirsya Primandari. We thank you for choosing the PIA hotel as your place to stay. We apologize for any inconvenience during your stay. We will immediately follow up on things that disturb your comfort. We are happy to wait for your return to experience the changes we have made. Warm regards. Management.
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Irgi
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5.2
/10
Reviewed 110 week(s) ago
Kamarnya kotor AC bocor pas kamar pertama kalau pindah kamar AC nya ga dingin terus nanti foto background anak kecil yang sangat menggangu tolong diperbaiki hotelnya makasih.
4 people find it helpful
Accommodation's Reply
05 Sep 2023
Dear Mr/Mrs Irgi Achmed. We thank you for choosing the PIA hotel as your place to stay. We apologize for any inconvenience during your stay. We will immediately follow up on things that disturb your comfort. We are happy to wait for your return to experience the changes we have made. Warm regards. Management.
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Ahmad H.
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8.5
/10
Reviewed 110 week(s) ago
Top markotop is friendly, clean, delicious, the water is fast.
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Accommodation's Reply
05 Sep 2023
Dear Mr/Mrs Listy. We thank you for choosing the PIA hotel as your place to stay. We are very happy that you are satisfied with our service. We are waiting for your return. Warm regards. Management.
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Azmi M.
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8.5
/10
Reviewed 113 week(s) ago
Staf ramah banget. Pelayanan oke, cuma AC panas dan boleh nggak sih kalo request jangan ada lukisan anak perempuan di kamar.
2 people find it helpful
Accommodation's Reply
16 Aug 2023
Dear Mrs. Azmi. We thank you for choosing Pia Hotel as your place to stay. We apologize for the inconvenience during your stay at our hotel. We hope that on your next mother's visit, you will convey directly the things that we can help for the comfort of your mother's rest. Warm regards. Management.
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Oktavia
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8.7
/10
Reviewed 118 week(s) ago
The price is okay, actually it's good, it's just a shame the sheets are dirty. It would be better if the sheets were washed.
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Accommodation's Reply
13 Jul 2023
Thank you for choosing Pia Hotel as your place to stay. We apologize for the inconvenience during your stay at our hotel. We will improve the quality of our service according to your input. We are waiting for your return to experience a different experience than before. Warm greetings from management.
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Venny M. T.
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8.5
/10
Reviewed 118 week(s) ago
The room is pretty good. The breakfast is just white rice with an omelette.
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Accommodation's Reply
13 Jul 2023
Thank you for choosing Pia Hotel as your place to stay. We apologize for the inconvenience during your stay at our hotel. We will improve the quality of our service according to your input. We are waiting for your return to experience a different experience than before. Warm greetings from management.
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Dwi T. S.
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8.5
/10
Reviewed 121 week(s) ago
The service is really good, but it's a shame the room air conditioner isn't cold.
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1 people find it helpful
Maharani Putri Riyanto
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8.5
/10
Reviewed 123 week(s) ago
The ac is not cold. The ac period suddenly fell off by itself. The door also makes a sound when it is opened. The blanket on the bed also had traces of cigarette ash that had holes in it. How are you? Please fix it again.
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6 people find it helpful
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