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Zest Airport Jakarta by Swiss-Belhotel International

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Overall Ratings & Reviews Zest Airport Jakarta by Swiss-Belhotel International

Traveloka (10,232)

Other sources (297)

8.4

Very Good

From 10,232 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.7

Service and Facilites

8.4

People often mention about Zest Airport Jakarta by Swiss-Belhotel International

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Staff Friendliness (200)

Accessibility (189)

Bedroom (178)

Ambiance (142)

Bathroom (136)

Hotel Area (133)

Room Space (119)

Check-in/out Time (117)

Wifi (93)

Surroundings (84)

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Traveler Reviews Zest Airport Jakarta by Swiss-Belhotel International

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Customer reviews

M***w

9.4

/10

Reviewed 1 day(s) ago

Nice experience to stay in this hotel

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Verified Traveler

Transit

9.1

/10

Reviewed 2 day(s) ago

The hotel is close to the airport, about 10-15 minutes away. They offer pick-up and drop-off. The only downside was that the slippers were provided upon request, and even then, they took a long time to be delivered to the room.

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A***i

Transit

10.0

/10

Reviewed 2 day(s) ago

Very comfortable hotel, really like the atmosphere..

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Verified Traveler

8.5

/10

Reviewed 2 day(s) ago

close to the airport and suitable for transit hotels and clean, only the liquid soap is empty 🤭 but there is still bar soap, there is warm water..

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h***i

10.0

/10

Reviewed 2 day(s) ago

The hotel is clean, very strategic, comfortable.

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S***a

Transit

8.2

/10

Reviewed 3 day(s) ago

Free shuttle service from the hotel to the airport. When I checked in, I was given a room next to a group of very noisy Umrah pilgrims. After requesting a room change, the receptionist was very helpful and immediately gave me one at the end so I could rest. Thank you, I forgot her name.

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M***d

9.1

/10

Reviewed 3 day(s) ago

The hotel is strategically located in an area near the airport.

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Accommodation's Reply

17 Nov 2025

Dear Valued Guests, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and glad to know that you had a memorable experience. We look forward to welcoming you back to Zest Jakarta Airport again. Best regards, Zest Jakarta Airport Management

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Transit

8.1

/10

Reviewed 3 day(s) ago

Only a few hours, free shuttle to the airport

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Linda Y.

Staycation

8.5

/10

Reviewed 5 day(s) ago

I like staying at Zest hotel, the staff are friendly, the room is clean.

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Accommodation's Reply

17 Nov 2025

Dear Valued Guest, Warm greetings from Zest Jakarta Airport. First of all, I would like to thank you for choosing to stay at our hotel and writing to tell us about your experience. We are very glad that you had a great time at Zest Jakarta Airport and hope to welcome you back again soon. Best regards, Zest Jakarta Airport Management

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K***y

Transit

10.0

/10

Reviewed 5 day(s) ago

There's a free airport shuttle service. We only had time to shower and sleep at this hotel.

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Accommodation's Reply

17 Nov 2025

Dear Valued Guest, Zest Hotel Airport Jakarta would like to thank you for choosing to stay with us. Welcome to Zest Hotel Airport Jakarta! Thank you for your review. We hope to welcome you back again soon. Best regards, Zest Hotel Airport Management Team

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sri y. c.

8.8

/10

Reviewed 6 day(s) ago

The staff is friendly, there is a pick-up service near the airport, close to Indomaret.

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Accommodation's Reply

17 Nov 2025

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Anisa P.

8.8

/10

Reviewed 7 day(s) ago

The hotel is nice, comfortable for transit, especially since there is a free 24-hour shuttle.

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1 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Valued Guest, Warm greetings from Zest Jakarta Airport. First of all, I would like to thank you for choosing to stay at our hotel and writing to tell us about your experience. We are very pleased that you enjoyed your wonderful stay at Zest Jakarta Airport. We hope to welcome you back again soon. Best regards, Zest Jakarta Airport Management

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Verified Traveler

Transit

10.0

/10

Reviewed 1 week(s) ago

It's close to the airport and offers an hourly shuttle service, making it a perfect fit for your needs.

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1 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Valued Guests, Warm regards from all the staff at Zest Jakarta Airport. Thank you for sharing your experience at Zest Jakarta Airport. We appreciate your patronage over the years and are glad you had a memorable experience. We look forward to welcoming you back soon. Zest Jakarta Airport Management Team

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Hatunuku W.

Transit

9.7

/10

Reviewed 2 week(s) ago

The staff was friendly and the airport transfer was very helpful.

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Accommodation's Reply

13 Nov 2025

Dear Valued Guest, Warmest regards, Zest Jakarta Airport Thank you for choosing us as your accommodation. We welcome you to Zest Jakarta Airport and thank you for taking the time to write a review. We look forward to welcoming you back to Zest Jakarta Airport again. Best regards, Zest Jakarta Airport Management

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O***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

It was a pleasure to stay here, the hotel staff were friendly and helpful at check in. Thank you.

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Accommodation's Reply

13 Nov 2025

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Endang S.

Transit

9.4

/10

Reviewed 2 week(s) ago

Stay here because it's close to the airport and it provides a free shuttle every hour to Soetta airport. Overall, a nice experience, the staff are friendly, breakfast is good, and the bed is comfy.

1 people find it helpful

Accommodation's Reply

11 Nov 2025

Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta! Thank you for staying with us and taking a moment to share your recent experience. We are happy to hear that you are satisfied with the services which provided by our team. We hope you choose to stay with us again and We look forward to welcoming you back. Best regards, Management of Zest Airport, Jakarta

B***S

9.1

/10

Reviewed 3 week(s) ago

Friendly staff, there is a shuttle bus to the airport every hour.

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Accommodation's Reply

04 Nov 2025

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r***l

8.5

/10

Reviewed 3 week(s) ago

For just transit it is very comfortable.

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Accommodation's Reply

04 Nov 2025

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m***a

Business

9.4

/10

Reviewed 3 week(s) ago

No issue. Perfect for short stay

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Accommodation's Reply

04 Nov 2025

Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta! Thank you for staying with us and taking a moment to share your recent experience. We hope you choose to stay with us again and We look forward to welcoming you back. Best regards, Management of Zest Airport, Jakarta

s***l

Transit

9.7

/10

Reviewed 3 week(s) ago

Very nice room and access to the airport, free shuttle bus.

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1 people find it helpful

Accommodation's Reply

04 Nov 2025

Dear all passengers, Best regards from all staff at Jakarta Jesta Airport. Thank you for sharing your experience at Jakarta Jesta Airport. We appreciate your comments and are glad you had a memorable experience. We look forward to welcoming you back again. Best regards, Jakarta Jesta Airport Management

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