People often mention about Hotel Bukit Indah Puncak
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Accessibility (22)
Staff Friendliness (20)
Room Space (17)
Surroundings (16)
Ambiance (16)
Bedroom (15)
Check-in/out Time (14)
Bathroom (14)
Hotel Area (14)
Family Friendly (11)
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Traveler Reviews Hotel Bukit Indah Puncak
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Customer reviews
B***k
Staycation
9.4
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and very helpful during the early check-in process.
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+5
1 people find it helpful
I***g
Transit
8.8
/10
Reviewed 7 week(s) ago
The hotel's location is very strategic, not far from Puncak Pass. While the building is quite old, the facilities and cleanliness are still quite good, commensurate with the price. The service was very friendly, even when we checked in late, after 10 PM.
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1 people find it helpful
RH
Ryan H.
10.0
/10
Reviewed 7 week(s) ago
Overall good, the room is also nice.
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1 people find it helpful
Verified Traveler
10.0
/10
Reviewed 7 week(s) ago
Old hotel but clean, cool air and comfortable
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1 people find it helpful
R***n
Leisure
9.3
/10
Reviewed 9 week(s) ago
The bathroom smells in room 303. Please fix it.
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1 people find it helpful
I***a
Leisure
8.2
/10
Reviewed 10 week(s) ago
The price is quite reasonable. But there are a lot of additional treatments in some areas.
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1 people find it helpful
A***a
Staycation
8.2
/10
Reviewed 10 week(s) ago
Very strategic, close to everywhere.
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F***i
7.1
/10
Reviewed 11 week(s) ago
The atmosphere was nice, and the room was clean. But one night, I was shocked to hear a loud noise. It turned out there were two small mice in the closet. I couldn't sleep all night, waiting for morning.
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3 people find it helpful
BW
Budiman W.
Business
8.5
/10
Reviewed 12 week(s) ago
Quiet, not noisy and comfortable air, so you can sleep more soundly.
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1 people find it helpful
A***n
10.0
/10
Reviewed 12 week(s) ago
Strategic location, friendly staff, and comfortable and clean.
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2 people find it helpful
RH
Ryan H.
9.1
/10
Reviewed 13 week(s) ago
The place is really nice, the location is easy to reach. Please make the Wi-Fi faster, it doesn't reach the rooms. 😁
The staff is very friendly, the place is the best.
I will come back again if I go to Puncak.
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1 people find it helpful
A***a
Staycation
8.2
/10
Reviewed 16 week(s) ago
Close to everywhere, right at the peak.
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Accommodation's Reply
28 Jul 2026
Hello! Thank you so much for taking the time to write a positive review. We hope to see you again soon.
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d***y
8.5
/10
Reviewed 17 week(s) ago
The place is comfortable, cool, and clean. I'll visit again next time.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Hello! Thank you for taking the time to write a positive review. We hope to see you again soon.
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N***r
Leisure
9.4
/10
Reviewed 22 week(s) ago
Cheap & nice hotel. Friendly hotel staff.
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2 people find it helpful
W***n
Leisure
9.4
/10
Reviewed 22 week(s) ago
The best thing is the friendliness of the staff and the best location, very close to Puncak Pass.
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Accommodation's Reply
28 Jul 2026
Hello, thank you for taking the time to write a positive review about the friendly staff and location of the hotel. We hope to welcome you back again soon.
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N***a
Staycation
7.3
/10
Reviewed 24 week(s) ago
The rooms are not well maintained, the Wi-Fi is bad, the TV still uses a STB with only a few broadcasts.
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2 people find it helpful
ei
erlang i.
Transit
8.5
/10
Reviewed 27 week(s) ago
The hotel staff was friendly and helpful during the check-in process.
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1 people find it helpful
MN
Muhammad N.
8.5
/10
Reviewed 31 week(s) ago
The place is comfortable, with a beautiful view directly to the mountain. There's a swimming pool and affordable rental rates, and the food is also affordable per person.
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1 people find it helpful
S***i
Transit
9.4
/10
Reviewed 32 week(s) ago
The staff was very friendly and helpful upon check-in. The room was very spacious, and the bathroom had a bathtub. For the price of around 390 rupiah, it was well worth it.