Overall Ratings & Reviews Cassa Hotel

The cleanliness of the outside area of the hotel is not maintained. The TV is also old-fashioned.

There is a police line in the basement, I don't know what case it is, it's super scary

Fast check-in and checkout process, strategic location, and has a large parking area.

Strategic and quiet location, close to malls (Galaxy Mall & Transmart).

The rooms are nice but the hotel environment is quiet and scary.

Actually, the location of this hotel is strategic in the area around Kedung Baruk and Merr Surabaya. The room is quite good, the mattress looks old. The cleanliness of the hotel area is not clean and not well maintained, just entering the hotel gate, the view is already dirty, not well maintained. The parking lot is quite spacious, you can park in front of the room. The price should be cheaper, around 150, adjusting to the facilities provided. The hotel area is far from food stalls.

Not comfortable, time to change the bed.

Di bantu masalah pembayaran paylater.

The place is clean. Unfortunately there are so many mosquitoes, it makes it difficult to sleep.

Critical. The window has a broken door. There are lots of mosquitoes. The beds need to be updated.

The rooms are clean, the location is safe, the parking area is spacious, the employees are friendly

For temporary transit it's okay, I just need a hot shower and it works fine.

The facilities should be able to get more, like a 150k hotel.

Kamar kotor ga pernah dipel berdebu, telapak kaki sampai hitam, kamar mandi juga kotor, handuk dan bed sheet sudah tidak putih lagi perlu diganti, pelayanan bagus sigap, kamar saya lampu mati langsung diganti, air kenceng & bisa panas, parkir luas, ada parkir di halaman dalam. Hotel perlu perawatan sayang sebenarnya. Misal setiap hari di pel pasti bersih. Kami datang langsung ngepel pakai keset, akhirnya lumayan bersih.

I will not stay here again. The room was very humid, the hot water was not working correctly, and the room beside me was deafening at night, yet I knew no one there. It was very creepy.

The bathroom is not clean and comfortable.

the room is really hot😭, even the lowest air conditioner doesn't help, it makes my sleep uncomfortable due to the heat.

The room is old, the water keeps ringing, the air conditioner is not cold, the floor is a bit dusty.

The room is spacious and comfortable to stay

Nice place & quite to stay. Nice food.