A***i

9.4

/10

Reviewed 4 day(s) ago

The hotel is clean, the staff is friendly, the rooms are clean and comfortable, the restrooms are clean, the amenities are complete, the towels are clean, the smart TV is large and clear, the air conditioning is cool, and the drinking water is refilled free of charge. Hopefully, this will continue, and not just because the hotel is new under Horison management.

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Chris K.

Staycation

8.7

/10

Reviewed 2 week(s) ago

When I checked in, I was placed in the very back corner room, right next to the laundry room or something. It was noisy with the machines, and the staff placed dirty blankets and sheets right in front of the door, making it difficult for me to get in and out. Honestly, it was a bad first time staying here. The room was incredibly small; for the price, I could have gotten better rooms at other hotels. After I complained, they moved me to another room further up the hall. However, the staff was very friendly and the hotel grounds were very clean.

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Accommodation's Reply

03 Nov 2026

Dear Chris, Thank you for choosing Horizon Inn Artha Kenkana Makassar and for taking the time to share your stay review with us. We apologize for any inconvenience you experienced during your stay and for any issues that did not meet your expectations. We have taken your feedback into consideration and will discuss it with the relevant departments to improve the quality of our services in the future. We hope to welcome you back to Horizon Inn Artha Kenkana Makassar for an even better stay and service experience in the future. Sincerely, Amir Mahmoud, Hotel Manager

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Nirwanti

8.2

/10

Reviewed 4 week(s) ago

The food is still served a la carte, and the menu is limited to one item. The portions are also small. We'd be wasting our time here if it were like this, especially since it's the Horison brand.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Ms. Nirwanti, Thank you for choosing Horizon Inn Artha Kenkana Makassar and for taking the time to share your stay review with us. We apologize for any inconvenience regarding the food service, variety, and menu not meeting your expectations. We have taken your feedback into consideration and will discuss it with the relevant departments to improve the quality of our food and service in the future. We hope to welcome you back to Horizon Inn Artha Kenkana Makassar again for an even better stay and service experience. Sincerely, Amir Mahmoud, Hotel Manager

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H***i

Business

8.1

/10

Reviewed 17 week(s) ago

The bathroom was clogged, causing water to pool. The blankets were dirty and had strange stains, and the towels smelled unpleasant.

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2 people find it helpful

Sahrawaty

8.5

/10

Reviewed 20 week(s) ago

It is strategically located, comfortable, and safe, close to Losari Beach.

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Accommodation's Reply

21 Oct 2026

Dear Ms. Zahrawati, This is a message from Horizon Inn Artha Kenkana Makazar. We would like to thank you for staying at Horizon Inn Artha Kenkana Makazar and for taking the time to share your experience with us. We sincerely hope to welcome you back to Horizon Inn Artha Kenkana Makazar with even better facilities and services. Sincerely, Amir Mahmoud, Hotel Manager

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a***o

Leisure

6.3

/10

Reviewed 28 week(s) ago

There are no blankets, the employee said the laundry hasn't arrived yet..

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1 people find it helpful

A***i

10.0

/10

Reviewed 32 week(s) ago

Overall, it's very good. In my opinion, it's even better than the cheap room rate plus the promotions/discounts. This means this hotel is truly excellent. The environment is comfortable, the hotel atmosphere is peaceful, and there are many cafes and restaurants nearby. It's close to the city center and public areas for sightseeing.

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4 people find it helpful

S***n

Business

8.3

/10

Reviewed 41 week(s) ago

Friendly staff Just ask for soap and towels before they're available

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1 people find it helpful

R***y

8.0

/10

Reviewed 46 week(s) ago

The room I always got was not clean, dusty, the curtains had paint marks, the sheets were dirty, I asked for a towel and only got one, there was no toothbrush.

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1 people find it helpful

A***l

Staycation

5.7

/10

Reviewed 47 week(s) ago

I came during renovation, so the cleanliness of the hotel can still be considered, but the room I stayed in was less than pleasant, there was nothing included like soap, toothbrush, or even a foot cloth, the towels were really bad, the sheets smelled, the blanket was thin, and I ordered a city view room but got one with a wall instead.

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St Hasniyar H.

Staycation

9.4

/10

Reviewed 50 week(s) ago

Awesome, the room is very clean with a city view.

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1 people find it helpful

Ahmad D.

8.7

/10

Reviewed 53 week(s) ago

The amenities were incomplete and there were no towels in the room and there was no bottled water either.

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1 people find it helpful

A***L

8.2

/10

Reviewed 54 week(s) ago

Friendly staff, clean rooms, fast Wi-Fi, Android TV

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2 people find it helpful

e***n

7.8

/10

Reviewed 56 week(s) ago

The experience of staying here was very bad, why I said it was bad because the bathroom was hexuse not working which resulted in the bathroom smelling, then the toilet was a bit clogged, plus the staff gave an additional charge outside the provisions of Traveloka, which should only be 50 thousand, I was asked for 80 thousand per room, even though I booked 3 rooms 😭😭 basically it seems like this is the last time I stay here

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R***a

8.0

/10

Reviewed 56 week(s) ago

When I first entered the room, = 1. No soap or toothbrush Only one towel 2. The bathroom smelled 3. Yellowish sheets 4. Damaged furniture 5. No TV signal 6. Curtains had lots of stains 7. Etc. according to the photo

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1 people find it helpful

H***i

8.5

/10

Reviewed 62 week(s) ago

Good, satisfied, friendly, in short recommended... Always stay here

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A***A

8.5

/10

Reviewed 71 week(s) ago

Standard, but very cheap for a city center location.

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1 people find it helpful

M***r

8.6

/10

Reviewed 94 week(s) ago

Basically the hotel crew is quite friendly. It just seems that the hotel room is not well maintained. The water tap has started to not function properly so it seems that only a little water comes out of the tap.

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6 people find it helpful

Citra H.

8.5

/10

Reviewed 96 week(s) ago

Please improve the cleanliness

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4 people find it helpful

D***a

5.4

/10

Reviewed 96 week(s) ago

The room is really dirty, the AC is leaking so the water is flooded everywhere, the AC smells musty, the sheets smell musty too, the floor is dirty, the bathroom is dirty, the towels smell 😭😭. Asked for a broom but they didn't give it 🥵🥵

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4 people find it helpful

Horison Inn Artha Kencana Makassar

Overall Ratings & Reviews Horison Inn Artha Kencana Makassar

8.2

8.1

7.9

8.4

8.0

Traveler Reviews Horison Inn Artha Kencana Makassar