7.8
Pleasant
From 2,079 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.4

Location

8.0

Service and Facilites

7.7

People often mention about Best Inn Hotel Jakarta
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Distance to City Center (12)
Room Space (11)
Staff Friendliness (10)
Bedroom (10)
Ambiance (9)
Check-in/out Time (7)
Bathroom (7)
Surroundings (5)
Hotel Area (5)
Accessibility (4)
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Traveler Reviews Best Inn Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Muchamad H. D.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 13 week(s) ago
There are many insects in the mattress, maybe the bottom of the mattress has never been cleaned. The experience of not being able to sleep because of being bitten by bed bugs.
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H***i
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10.0
/10
Reviewed 13 week(s) ago
Highly recommended for accommodation.
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C***N
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Just hanging out with my husband for some time here. The room is clean, the staff is friendly. The hot water is great. The service is really good. The parking lot is also spacious, easy access. Thank you ❤.
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1 people find it helpful
F***a
icon-Transit
Transit
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8.0
/10
Reviewed 14 week(s) ago
Pretty good for this price.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Comfortable. The room is spacious and clean. Next time I have time, I will come here again.
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1 people find it helpful
D***m
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 19 week(s) ago
1. I booked a hotel without breakfast, so I think the food is good in terms of price. 2. The check-in and check-out service is unprofessional, when checking out the officer was not at the reception desk. The room key card was left on the table. 3. The room is not hygienic, the sheets and pillows are not clean. There are many small animals on the sheets, mosquitoes and it feels itchy. There is no mineral water and toothbrush. 4. Sleep is not comfortable. Because of the atmosphere and condition of the room.
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2 people find it helpful
b***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
good very pleasant stay here while in Jakarta
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1 people find it helpful
Fathur R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Friendly service and room cleanliness are also maintained
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1 people find it helpful
P***i
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 26 week(s) ago
The sheets are stained, very uncomfortable.
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1 people find it helpful
M***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Hotel staff is friendly and kind. fast response and trustworthy
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Fathur R.
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9.4
/10
Reviewed 28 week(s) ago
The service is good and friendly
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4 people find it helpful
W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The hotel's location is strategic, it is located in an office area. When the office hours are closed, the hotel area is quiet but still safe. The room is large, there is a pantry, the wifi is smooth, the TV is large, but the water in the KM is not so good.
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1 people find it helpful
A***L
icon-origin-TRAVELOKA
6.6
/10
Reviewed 29 week(s) ago
The accommodation is not very good and the rooms are not very comfortable, they are a bit dirty.
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2 people find it helpful
Accommodation's Reply
20 Jan 2025
Thank you for your suggestion, ma'am. We will evaluate it further.
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m***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
The room is spacious, the location is a bit inside but it's safe, you won't be afraid to walk if you're with friends, the staff are also nice, and it's close to everywhere, Kemonas is only 5 minutes away, in my opinion, just improve the cleanliness.
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1 people find it helpful
APRIL A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
The price is quite cheap, the room size is also large, the environment is calm, only the cleanliness needs to be improved.
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Mukti M.
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9.0
/10
Reviewed 32 week(s) ago
Worth it for the price. The room is spacious, tidy, and the staff is responsive. The only downside is the cleanliness.
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4 people find it helpful
k***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 34 week(s) ago
Comfortable room. Suggestions for the future to be better for the elevator, please fix it for the comfort of the guests.
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2 people find it helpful
r***o
icon-Transit
Transit
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5.9
/10
Reviewed 37 week(s) ago
The location of the hotel is terrible. It's as if it's in a restricted area.
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Y***a
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Transit
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5.6
/10
Reviewed 39 week(s) ago
Dirty room, dirty corridor, bedsheets look like they've never been changed, lots of dirty spots, dirty closet, air conditioner is not cold, just wind lol the staff who checked me in was curt, even though he was a guy 🤣 very unhelpful, unlike the night shift. Can be used as the last choice really last if just to rest.
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5 people find it helpful
J***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 61 week(s) ago
The location is near the main road, but the entrance to the front of the hotel requires effort if you walk from the main road. It is better to take a private vehicle or taxi to the front of the lobby. The room is spacious, there is a kind of pantry. The ambiance of the room is dim, the lights are all yellow except the bathroom, so it makes it uncomfortable if you stay long in a room with yellow lights like that. I stayed 1 night here to wait for the earliest train departure time. Finding an online taxi driver in the morning is also easy and fast to get to the station.
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4 people find it helpful
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