Overall Ratings & Reviews Orchardz Hotel Gajahmada Pontianak
Explore Orchardz Hotel Gajahmada Pontianak
Traveloka (8,500)
Other sources (2)
8.4
Very Good
From 8,500 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.2
Location
8.6
Service and Facilites
8.3
People often mention about Orchardz Hotel Gajahmada Pontianak
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Distance to City Center (63)
Staff Friendliness (54)
Bedroom (51)
Room Space (50)
Surroundings (49)
Accessibility (47)
Ambiance (47)
Bathroom (40)
Hotel Area (38)
Family Friendly (31)
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Traveler Reviews Orchardz Hotel Gajahmada Pontianak
Number of reviews per page
20
40
Customer reviews
G***z
10.0
/10
Reviewed 1 day(s) ago
Affordable hotel in the city center, close to eateries
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Jap E. H. A. I.
8.8
/10
Reviewed 2 day(s) ago
Nice and clean and close to culinary
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S***e
Business
9.7
/10
Reviewed 5 day(s) ago
Comfortable, every time I go there I go to this hotel because it is easy to find culinary delights
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S***e
Business
9.7
/10
Reviewed 5 day(s) ago
Comfortable and close to culinary and many coffee shops, good service
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EH
Eka H.
10.0
/10
Reviewed 5 day(s) ago
Clean, busy place, central location in Pontianak city.
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TT
Tjong T. F.
8.5
/10
Reviewed 6 day(s) ago
The bathroom can be better. A bit old and leaking under the sink
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R***i
Leisure
8.5
/10
Reviewed 1 week(s) ago
It's fun in the middle of the city, if possible don't ask for a deposit on the room
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TT
Tjong T. F.
9.7
/10
Reviewed 2 week(s) ago
It is ok for the price. Worth it.
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Accommodation's Reply
13 Aug 2025
Dear Valuable guest. We would like to express our gratitude for Mr Tjong T.F trust in staying at the Orchardz Gajahmada Hotel Pontianak, and it is an honor for us to be your choice while in Pontianak. We apologize if there are any problems experienced during your stay, we will always make improvements, so that we can provide the best service for our guests in the future. We always look forward to welcoming Mr Tjong T.F and family back in the next period, thank you. Best Regards Management of Orchardz Gajahmada Hotel Pontianak
D***r
Business
8.5
/10
Reviewed 2 week(s) ago
Strategic location, close to the culinary center in Pontianak city...
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Accommodation's Reply
13 Aug 2025
Dear valued guest, we would like to thank you for your trust in staying at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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AM
Abang M. T.
Leisure
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and the security guard is also very good.
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Accommodation's Reply
13 Aug 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Warm regards. Orchardz Management
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N***i
Business
9.1
/10
Reviewed 3 week(s) ago
Fast check-in process, friendly service, games for children in the lobby, varied breakfast menu
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Accommodation's Reply
05 Aug 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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I***a
9.1
/10
Reviewed 4 week(s) ago
Overall it's pretty good, it's just that the room's AC isn't cold enough.
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Accommodation's Reply
05 Aug 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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LL
Lina L.
Business
8.8
/10
Reviewed 4 week(s) ago
I always stay here whenever I'm at Pontianak for a business trip. Reasonable price for a good room dan location is awesome, all along the street is food everywhere. Recommended for a business trip
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Accommodation's Reply
29 Jul 2025
Dear Valuable guest. We would like to express our gratitude for Mrs Lina L trust in staying at the Orchardz Gajahmada Hotel Pontianak, and it is an honor for us to be your choice while in Pontianak. We apologize if there are any problems experienced during your stay, we will always make improvements, so that we can provide the best service for our guests in the future. We always look forward to welcoming Mrs Lina L and family back in the next period, thank you. Best Regards Management of Orchardz Gajahmada Hotel Pontianak
L***a
10.0
/10
Reviewed 5 week(s) ago
The best hotel staff service
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Accommodation's Reply
29 Jul 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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H
Henny
Leisure
8.5
/10
Reviewed 5 week(s) ago
Not bad, but the CS's face is not smiling enough
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Accommodation's Reply
22 Jul 2025
Dear valued guest, we would like to thank Mrs. Henny for trusting us to stay at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming Mrs. Henny and her family back in the future. Thank you. Warm regards. Orchardz Management
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L***y
8.3
/10
Reviewed 6 week(s) ago
I upgraded my room to a non-smoking one, but the room still smelled of cigarettes, because I checked in at midnight, so I just went to sleep and was tired.
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Accommodation's Reply
22 Jul 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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S***i
Transit
6.3
/10
Reviewed 6 week(s) ago
When I ordered, there was no option for a non-smoking room, so I assumed I would get a non-smoking room and the staff insisted on upgrading. Also, when serving me, they were also serving someone else, which was not fun.
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Accommodation's Reply
22 Jul 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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R***h
Business
8.8
/10
Reviewed 6 week(s) ago
First experience in Pontianak
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Accommodation's Reply
13 Jul 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at the Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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A***y
10.0
/10
Reviewed 6 week(s) ago
Thank you for your best service
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Accommodation's Reply
13 Jul 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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A***y
10.0
/10
Reviewed 6 week(s) ago
Thank you for your best service
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Accommodation's Reply
13 Jul 2025
Dear valued guest, we would like to express our sincere gratitude for your trust in staying at Orchardz Gajahmada Hotel Pontianak. We are proud to have been your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to make improvements and corrections to ensure we can continue to provide the best for our guests. We look forward to welcoming you and your family back in the future. Thank you. Our warmest regards. Orchardz Management
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Number of reviews per page
20
40
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