8.4
Very Good
From 591 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.3

People often mention about Mataram Hotel
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Staff Friendliness (4)
Distance to City Center (3)
Wifi (3)
Taste (3)
Accessibility (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Hotel Area (2)
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Traveler Reviews Mataram Hotel

Number of reviews per page
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40
Customer reviews
I Wayan S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Mataram Hotel is good, the rooms are quite comfortable in the city, only the lobby needs to be renovated
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Sarifuddin
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 36 week(s) ago
comfortable, only the TV broadcast in the room is not clear.
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AHMAD K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Surprisingly good value for money and I'll recommend to others.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 42 week(s) ago
The terrace floor is too high, dangerous for guests to trip. The room is quite comfortable. There are 2 mineral waters. Only 1 towel. Ordinary food is so-so.
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K***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The hotel is clean, all the staff are friendly.
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i wayan p.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The location is strategic in the city center.
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N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
National TV entertainment is incomplete.
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mohamad a. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Comfortable, clean (even though I didn't ask for the room to be cleaned, it was still cleaned 👍), very friendly service, delicious & varied breakfast, overall very good, thanks Hotel Mataram.
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Muhammad H. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Puas, pelayanan nya bagus, sarapannya juga enak. Jalan malamnya juga bagus gampang mencari makanan kalo malem malem lapar, pokoknya rekomendasi banget, aku sudah 2kali nginep di sini
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Arsi V. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Bersih, bagus, stafnya B aja untuk keramahannya. Hotelnya strategis di tengah kota.
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Rosadi R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
Pelayanan ramah, baik, cuma kebagian kamar yang wastafelnya bocor untung cuma semalam😅 free sarapan. Enak, bersih.
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Nining S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 83 week(s) ago
Already a customer, it's very comfortable to stay here, the rooms are okay, the food is okay👍.
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Akhnar s.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 85 week(s) ago
Location in the city center, quiet environment. Affordable prices.
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1 people find it helpful
hadiy k.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 86 week(s) ago
The kettle is dead, the main light is off, the AC is noisy, the closhead faucet is cracked and the water doesn't come out well.
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Farhan T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 87 week(s) ago
Comfortable, but please double check the supply of soap in the bathroom, because when I was there the soap ran out, and please clean the water heater well.
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Bachtiar F.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 133 week(s) ago
Room cleanliness is very lacking.
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Accommodation's Reply
05 Jan 2023
Sorry for the inconvenience, thank you for the comment. We will try to improve and improve the service 🙏🏻.
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Angga H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Menginanp di lantai 1, 3 hari 2 malam. Kamar sesuai dengan gambar. Kasur tidak begitu empuk, air panas nyala oke, AC tidak begitu dingin meski sudah set 16, channel tv sedikit sekali. Untuk breakfast oke ja lah.
1 people find it helpful
Nining S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 148 week(s) ago
Menginap di sini aja, harga terjangkau fasilitas bagus.
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Nining S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 148 week(s) ago
Subscribe to stay here, good, friendly service n the food is pretty good.
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Nining S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
The best at affordable prices, the best anyway 👍.
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