Overall Ratings & Reviews Insumo Palace Hotel & Resort

There is no lift, take the stairs to the 3rd floor, not suitcase friendly.

Need to improve the room facilities and renovate the room because it is old and has old furnishings.

The location is strategic, got a room at 204, comfortable + very spacious, maybe in the room there could be a table, chairs/sofa, because the space is still very spacious but there are no chairs/sofa. The AC is cold, the breakfast menu is a bit cold but the taste is okay, order room service too, the portion is big and the taste is really good, order take away, maybe the take away place can be changed, so it doesn't look like it's from a celebration, because I use a snack box, overall I'm very happy to stay here, even though I have to walk a long way and climb stairs, my friend

Overall everything is good, check in-out time is also fast, the receptionist staff is friendly, for the building the room is quite spacious, quite soundproof, the hot water is okay even though you have to wait about 2-3 minutes to get it to its maximum. Indeed, in terms of several things in the interior of the room, some parts of the accessories that have loosened from the wall need to be repaired, such as the bathroom door handle and the toilet spray holder which are starting to loosen, but overall good. note: ⭐2 for security guards, if possible, retrain them about polite and friendly service attitudes

Tempatnya sangat rekomen untuk keluarga..pertama masuk memang ada beberapa binatang..tapi setelahnya ok saja..di tengah komp jadi Insya Allah aman dan sekitarnya pemandangan bagus dengan kabut mulai sore hari

Great, spacious room, and parking right in front of the room, breakfast is also very delicious.

Thank God, I got a spacious room, the breakfast menu is also extensive, the staff is also friendly, keep moving forward, Insumo Hotel🥰

God fix with the price, easy to get food from outside

The room is quite spacious and clean, but unfortunately there are still mosquitoes so it's not very comfortable.

Luxury hotel at friendly prices, complete facilities.

For check-in time request, it is not possible, contacting CP via WhatsApp also did not respond, so I had to add to change to another room.

Unlike the photos shown, it is actually better in real life. It does look old but it is very well maintained and strategic. Super friendly and fast service

The facilities in the room are not good, the bed is not comfortable to sleep on.

The room is big but there is no table and chair so you can't work. The towels are dirty and not suitable for use.

Pretty good as a hotel of choice.

This hotel does not have an elevator so if you are using a large suitcase, consider staying here again, the advantages are that the price is very cheap, fast hot water, spacious room at a cheap price.

There are 2 hotel buildings, old and new. The condition of the rooms in the old building is still well maintained.

Great, lots of food near the station

The point is horror, just try it if you want to test your courage! 👻. Automatic check out at 1 am and move to another hotel 😵.

Kalau menginap di sini ada anggota keluarga yang usia lansia harus dipastikan terlebih dahulu mendapatkan kamar di lantai bawah karena tidak ada lift untuk ke lantai atas. Lokasi bagus di tengah kota.