LINDA Y. S.

8.8

/10

Reviewed 4 week(s) ago

Good service, but unfortunately the requested bed was not what I asked for.

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Putut F.

Business

8.8

/10

Reviewed 13 week(s) ago

With affordable prices, Hotel Puri Indah & Convention is the right choice in the center of Mataram city.

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1 people find it helpful

B***O

10.0

/10

Reviewed 15 week(s) ago

Suitable for families, the food is very delicious, only the receptionist is a little less friendly, please improve it.

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S***a

Leisure

10.0

/10

Reviewed 16 week(s) ago

The hotel staff is friendly and frequently greets you. The food is delicious and reasonably priced. The rooms are clean and comfortable. The Wi-Fi is decent, although it often lags. The TV is set high, so sitting down while watching it can cause your head to tilt back, which can be uncomfortable.

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1 people find it helpful

T***N

Leisure

8.5

/10

Reviewed 18 week(s) ago

Unfortunately, we got the room without a window. It's a quick stay, so it was okay. It might be good to let us know before we enter the room.

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L***a

Staycation

6.2

/10

Reviewed 18 week(s) ago

The coffee machine was broken, and there was no hot water for the shower. It's a real shame. 🥲 The room was nice, but the amenities need to be checked before guests move in. 🙃

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P***i

10.0

/10

Reviewed 18 week(s) ago

It's the best, you can try it for those of you who haven't tried it, hahaha.

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M***y

8.5

/10

Reviewed 18 week(s) ago

Good, comfortable. Friendly and kind service.

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1 people find it helpful

Subhan

Transit

8.5

/10

Reviewed 19 week(s) ago

Everything is fine. Recommended for family vacations and personal trips.

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Y***h

Leisure

9.7

/10

Reviewed 19 week(s) ago

The bathroom was not very clean; the floor was yellow and had an unpleasant odor, with a lot of black mold around the sink. Everything else was fine.

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Y***h

Leisure

10.0

/10

Reviewed 19 week(s) ago

The service is good, but the bathroom can sometimes be slippery when wet.

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T***y

Leisure

9.1

/10

Reviewed 20 week(s) ago

Friendly hotel staff, cheap prices, comfortable hotel, delicious food.

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N***a

9.4

/10

Reviewed 21 week(s) ago

Stayed overnight for a children's farewell party. Swimming was safe in the morning, with a small pool. Thanks, Puri Indah.

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N***a

Leisure

9.4

/10

Reviewed 21 week(s) ago

One word: great.. 💛 The staff is friendly, prompt, and tidy. The rooms are also clean. Thank you, Puri Indah.

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Erna m.

8.5

/10

Reviewed 22 week(s) ago

Near the city center, spacious parking, super recommended.

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1 people find it helpful

Accommodation's Reply

20 Jun 2026

Thank you for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed your stay with us. Customer satisfaction is our top priority, and your positive feedback motivates our entire team to continue striving to provide the best possible service. We hope to welcome you back again.

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Purwana H.

Business

8.5

/10

Reviewed 23 week(s) ago

The hotel staff is very friendly, the rooms are neat and clean, and the service is excellent. We've been staying at this hotel for years.

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2 people find it helpful

Accommodation's Reply

04 Jun 2026

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ricky f.

10.0

/10

Reviewed 24 week(s) ago

Good, but quite expensive for that type of room.

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Accommodation's Reply

03 Jun 2026

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W***n

Leisure

8.5

/10

Reviewed 25 week(s) ago

The hotel staff was friendly and very helpful upon check-in and even helped move our luggage to our new room. The pool is very kid-friendly, and the food is delicious. It's top notch 👍

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Accommodation's Reply

03 Jun 2026

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A***a

Staycation

8.5

/10

Reviewed 25 week(s) ago

Very comfortable and affordable hotel near Mataram city.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your wonderful review. We are delighted to hear that you had an enjoyable stay with us. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay in the near future.

I KADEK S.

8.5

/10

Reviewed 27 week(s) ago

It was a really pleasant stay. The staff were friendly, and the room was clean. Just the AC needs to be checked because it was not really cold enough. The rest were all good, from check-in till check-out.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your wonderful review. We sincerely apologize for any inconvinience you experienced during your stay. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay in the near future.

Hotel Puri Indah & Convention

Overall Ratings & Reviews Hotel Puri Indah & Convention

8.7

8.6

8.5

8.7

8.6

Traveler Reviews Hotel Puri Indah & Convention