Dear Our Valuable Guest
Warmest Greetings from Golden Tulip Belitung.
Thank you for bringing these concerns to our attention. We sincerely apologize for the condition of the pool area and the men's restroom. Cleanliness and guest satisfaction are our top priorities, and we appreciate your feedback as it helps us to improve our facilities. We will address the issues you mentioned promptly, including the cleanliness of the pool and deck, as well as the odor in the restroom. Additionally, we will evaluate the need for a shower on the pool level. Your input is invaluable to us, and we hope to provide you with a better experience in the future.