7.8
Pleasant
From 143 reviews
Provided by travelers on
Cleanliness
7.7
Room Comfort
7.5
Meal
7.4
Location
7.9
Service and Facilites
7.7
People often mention about Budget Hotel Ambon
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Accessibility (1)
Staff Friendliness (1)
Ambiance (1)
Hotel Area (1)
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Traveler Reviews Budget Hotel Ambon
Number of reviews per page
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40
Customer reviews
L***e
Leisure
8.5
/10
Reviewed 2 week(s) ago
The price is very friendly and the hotel is very comfortable.
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J***e
Leisure
9.1
/10
Reviewed 30 week(s) ago
The location is very strategic and the service is good, what needs to be improved is the cleanliness of the rooms when guests want to stay.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Budget Hotel Ambon is honored to welcome you as our guest. We always strive to ensure that our rooms and services are always memorable for our guests. Thank you for your visit. Best regards, Budget Hotel Ambon.
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M***a
6.5
/10
Reviewed 30 week(s) ago
The facilities are broken and the rooms are dirty. Lots of mosquitoes and cockroaches. Please fix it.
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, We sincerely apologize for the unpleasant experience you had while staying at our accommodation. The room you booked is typically our most booked, and we apologize if you had a different experience. We assure you that we listen to your feedback and will do everything we can to improve our shortcomings to ensure a pleasant stay. Thank you for your visit. Best regards, Budget Hotel Ambon.
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D***n
Business
10.0
/10
Reviewed 50 week(s) ago
The hotel staff was very friendly and very helpful.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Budget Hotel Ambon is honored to welcome you as our guest. We always strive to ensure that our rooms and services are always memorable for our guests. Thank you for your visit. Best regards, Budget Hotel Ambon.
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Marce H.
9.7
/10
Reviewed 103 week(s) ago
The rooms are clean, comfortable. The staff is also friendly. The location is strategic.
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Accommodation's Reply
21 Aug 2023
Dear Mrs. Marce, Budget Hotel Ambon is honored to receive you as our guest. We always try our best to ensure that our rooms & services are always memorable for our guests. Thank you for your visit. Warm regards, Budget Hotel Ambon.
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Dilan A.
5.5
/10
Reviewed 110 week(s) ago
Disappointed with this hotel, lacking a lot
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Accommodation's Reply
28 Jun 2023
Dear Mr. sky. We sincerely apologize for the unpleasant experience when you stayed at our accommodation. The room you booked is usually the most booked room and we apologize if your experience was different. We guarantee that we listen to your feedback. We also guarantee that we will do everything we can to correct our shortcomings, for a pleasant stay. Thank you for your visit. Warm regards, Budget Hotel Ambon.
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am
agustio m. u.
8.5
/10
Reviewed 115 week(s) ago
Great room and friendly staff.
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1 people find it helpful
Accommodation's Reply
29 May 2023
Dear Mr. Marlon, Budget Hotel Ambon is honored to receive you as our guest. We always try our best to ensure that our rooms & services are always memorable for our guests. Thank you for your visit. Warm regards, Budget Hotel Ambon.
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ms
muhammad s. m.
8.5
/10
Reviewed 157 week(s) ago
Cold AC. Wifi is decent. Near the city center. It's the best at that price.
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Accommodation's Reply
15 Aug 2022
Dear Mr. Muhammad,
Budget Hotel Ambon is honored to have you as our guest. We always try our best to ensure that our rooms & services are always memorable for our guests.
Thank you for your visit.
Kind regards,
Budget Hotel Ambon
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Rocki
5.4
/10
Reviewed 159 week(s) ago
Inadequate facilities. The room door was broken, the first complaint was to change the room, there was no soap for bathing, the service was really bad.
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2 people find it helpful
Accommodation's Reply
15 Aug 2022
Dear Mr. rock,
We sincerely apologize for the unpleasant experience when you stayed at our accommodation. The room you book is usually your favorite and we apologize if you had a different experience. We guarantee that we listen to your feedback on the room door, bathroom facilities and our reception service. We also guarantee that we will do everything we can to improve things for a pleasant stay.
Thank you for your visit.
Kind regards,
Budget Hotel Ambon
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LS
Lucky S.
9.7
/10
Reviewed 191 week(s) ago
Comfortable, clean and tidy suitable for holidays with family.
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daniel
8.6
/10
Reviewed 204 week(s) ago
Kamarnya lumayan tapi lantainya agak kotor waktu datang dan agak berdebu
2 people find it helpful
Sulastri
Business
5.8
/10
Reviewed 300 week(s) ago
Dirty, too narrow the room.
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1 people find it helpful
Sendy
Backpacking
8.5
/10
Reviewed 309 week(s) ago
nice and clean hotel. the price is cheap, the service is awesome. thank you budget hotel ambon.
1 people find it helpful
Muh
5.2
/10
Reviewed 321 week(s) ago
Dirty, lots of cobwebs, dirty sheets.
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NN
Nurhayati N.
6.0
/10
Reviewed 358 week(s) ago
For hot water and the breakfast is good. But just a suggestion for management for superior rooms should add information that indeed all superior rooms do not have windows.
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1 people find it helpful
FL
Fendy L.
6.1
/10
Reviewed 375 week(s) ago
The servants are friendly, the rooms are a lot of roaches, the water is small, dirty
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DM
Dorothea M.
6.0
/10
Reviewed 377 week(s) ago
I ordered a big room given a small room.
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SB
Soerjono B.
Business
9.1
/10
Reviewed 377 week(s) ago
Quite comfortable, clean and strategic location, it's just that I chose the wrong room, the room I chose is too small if it's for two in my opinion
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2 people find it helpful
PL
Paul L. G. C.
Backpacking
5.8
/10
Reviewed 380 week(s) ago
There were cockroaches in the bathroom, the rooms have no windows and everything is just a little dirty... The receptionist was very nice and funny when she took care of the cockroach, which is the only good point of this hotel. After I saw a second cockroach, they agreed to put me in another room which was bug-free.
1 people find it helpful
HW
Henry W.
Business
8.5
/10
Reviewed 387 week(s) ago
the hotel room is ok but not really suitable for me who would like to have window in my room. breakfast is ok for budget hotel like this.
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