Overall Ratings & Reviews Ebizz Hotel

Strategic location in front of the UNEJ campus. The former luxury of the low-budget hotel still remains, but unfortunately, it has not been well maintained. The remains of the room ceiling are clearly visible.

The hotel is located near the UNEJ and Polije campuses, with easy access to food stalls and convenience stores. Unfortunately, the cleanliness is lacking, particularly the slippery toilet floor and the smell of urine. The blower is broken, the toilet door cannot be closed from the outside, and some room locks are card-operated and others are key-operated. The price is less than commensurate with the facilities provided by hotels of the same price range in major cities in East Java, such as Malang and Batu.

The room is clean and comfortable. The room size is also spacious and not cramped.

The hotel staff is friendly.. The facilities in the room are lacking..

spacious, clean and comfortable bedroom, suitable for husband and wife, the bathroom is also clean. the water is fresh, get toothpaste and toothbrush from the hotel,. cold AC .. there is wifi and Waterhiter, only for the Waterhiter in the room I booked, the water temperature cannot be adjusted .. hopefully this hotel can be crowded ..

First, I was given a lower room, but it was like a room that had never been used. The AC smelled like that. Then I asked to move, I was given an upper room. It was better than the first one, where I was only given 1 towel even though there were 2 people staying, no mat (I had to ask for one but the mat was dirty like a used towel), the room key was sometimes hard to open. The bed was okay but the sheets were dirty, the bathroom was slippery like it had never been brushed. Overall, it was okay for a temporary stay. The good thing is that the environment is in the city center, there are various kinds of snacks on the edge of the hotel so it's easy to find food.

Strategic location, poorly lit room, very difficult to do makeup, dirty sheets, only 1 towel, no soap, maybe the service could be improved

Stayed 3 nights comfortably and continued for another night.

I checked in at 23.00 WIB, thank you to the staff for being ready to receive guests. However, when we entered the room, we were not given towels, then there were lots of water marks and the AC was leaking as shown in the picture, until we had to collect the leaking water in the trash. The bathroom smelled bad before use. It seems like deep cleaning needs to be done. The good things can be improved, the bad things can be fixed again. Thank you and keep up the spirit!

The service was very good, coincidentally when I checked out I left my suitcase behind, I only realized it when I got home, as soon as I called the hotel, my suitcase was immediately secured.

The AC wasn't cold enough in the room I stayed in, because I was sharing a room with 3 people, hehehehe

It is expected to be further improved.

Comfortable place near the city, access to the station is also close👍🏻

okay, come in... it's cheap and quite clean.

mantapp cool..friendly service

The facilities provided do not match those listed.

Old hotel staff when asked to help make 1 bad

overall good according to budget very friendly staff topsss wifi

The room is comfortable and the location is strategic, but the towels look like they haven't been changed for a long time, hopefully they will be better, thank you

Overall ok. Many culinary around the hotel. GOOD