The air conditioner is not cold, the lights are dim (only one is on), the wi-fi is not on, the bathroom door cannot be closed, there is no trash can, there is no tissue, the room is not cleaned (very sandy, and on the floor beside the bed which is attached to the wall is very dusty), the telephone is not connected to the receptionist so if you need something you have to go down first to talk directly, and even then the receptionist is not always there.