7.9
Pleasant
From 528 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.8

Location

8.2

Service and Facilites

7.8

People often mention about Grand Allison Hotel
All
Staff Friendliness (12)
Bedroom (12)
Surroundings (11)
Ambiance (11)
Room Space (10)
Bathroom (9)
Accessibility (7)
Distance to City Center (6)
Activity Option (6)
Taste (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Allison Hotel

Number of reviews per page
20
40
Customer reviews
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The hotel owner and cleaning service are incredibly kind.
Translated by Google Icon
See original
Find this review helpful?
m***r
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
very bad. limited food. dirty room. air conditioning not cold. child can't sleep
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
istiqomah
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
I've paid on Traveloka but when I checked in there was no one there. When I called, the phone was turned off. So the money was just wasted like that
Translated by Google Icon
See original
Find this review helpful?
E***F
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
The service is not good, the room is not well prepared and the receptionist does not confirm well with each other.
Translated by Google Icon
See original
1 people find it helpful
A***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel service is so amazing that it makes you feel comfortable.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Magdalena N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The swimming pool is clean and the water is fresh, the rooms are spacious and comfortable, just need additional lighting.
Translated by Google Icon
See original
Find this review helpful?
M***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good. the room is comfortable, the receptionist is friendly, the pool is clean, access to shops and offices, markets, entertainment venues, tourism and the airport is very close or easy to reach
Translated by Google Icon
See original
+5
Find this review helpful?
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 week(s) ago
I paid including breakfast but I didn't get any breakfast at all. Until I checked out. old hotel the sheets and covers were torn, the AC wasn't cold, the room smelled musty, the view of the room was very sad.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2025
We are very sorry to hear about your unsatisfactory experience. We apologize for the inconvenience you experienced and will take immediate steps to rectify the situation. Thank you for sharing your concerns.
Translated by Google Icon
See original
M***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very comfortable and the room atmosphere is clean, access within the city of Sentani, close to shops and offices and there are 24-hour swimming pool facilities, only when staying there were drunk people drinking in the room and causing a commotion, so security needs to be prepared so that no one causes a commotion because it is very disturbing.
Read More
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Thank you for taking the time to leave a review. We will continue to strive to provide better service.
Translated by Google Icon
See original
I***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
The hotel is very comfortable, quiet and very suitable for a family vacation.
Translated by Google Icon
See original
Find this review helpful?
Tri A. L.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 22 week(s) ago
Old hotel. Service is very bad.. very difficult to call the receptionist. Water heater in 2 rooms is not working. 1 room AC is not cold.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Raraa
icon-origin-TRAVELOKA
7.8
/10
Reviewed 22 week(s) ago
Housekeeping service is not recommended because when the guest returned, the room window was wide open and the bathroom door was locked. The airport shuttle service was confirmed 4 days before but on the day there was no response at all, even no feedback even with an apology!!
Translated by Google Icon
See original
3 people find it helpful
Rivaldo N. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Awesome, the best service 🙏😇
Translated by Google Icon
See original
1 people find it helpful
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The hotel staff is friendly, the room is quite spacious, suitable for taking children swimming. Near the shopping center, and lots of culinary.
Translated by Google Icon
See original
2 people find it helpful
C***e
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel staff is friendly, the food is delicious, the kids can swim and the views are beautiful.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Jan 2025
Thank you sir/madam for your positive comments, we strive to provide the best for every visitor at the Grand Allison Hotel.
Translated by Google Icon
See original
I***k
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Good. Thanks for your first visit.
2 people find it helpful
Accommodation's Reply
22 Jan 2025
thank u very much mrs/mr your come to Grand Allison Sentani God bless you
P***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The hotel atmosphere is very comfortable and calm.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff are very friendly, the hotel is comfortable, clean, safe for children. We have stayed here many times because it is very pleasant.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2025
Thank you sir / madam, we will try to give the best for you, don't forget to stop by again. Always be blessed
Translated by Google Icon
See original
M***M
icon-origin-TRAVELOKA
6.8
/10
Reviewed 38 week(s) ago
The AC is not cold enough, there is no cupboard, it just breaks when it meets the weak wifi cable.
Translated by Google Icon
See original
2 people find it helpful
S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The food is delicious, the hotel has a swimming pool for children, it is close to the learning center, in the morning, towards the left side of the road there are many sellers of light and heavy food.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40