thank you Mr. Ginanjar Nugraha for choosing Nirwana Hotel as a temporary resting place at Tg Balai Karimun
We apologize for your inconvenience while staying at our hotel,
Regarding your complaints, like our sheets have never been changed, it might not be right, because our management always ensures that every time we do cleaning service, all former guests' use must be replaced.
if you experience a complaint during your stay, we suggest that you may directly make a complaint to our staff so that the complaint will be treated or replaced by another room
Thank you