8.3
Very Good
From 1,924 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.4

Service and Facilites

8.3

People often mention about Xtra Hotel Bengkulu
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Staff Friendliness (23)
Taste (21)
Bathroom (20)
Ambiance (19)
Bedroom (19)
Distance to City Center (18)
Accessibility (18)
Wifi (18)
Check-in/out Time (17)
Variety (17)
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Traveler Reviews Xtra Hotel Bengkulu

Number of reviews per page
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40
Customer reviews
Adelia R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the food is delicious, the rooms are clean, and the comfort is good.
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Accommodation's Reply
16 Jul 2025
Thank you Mr./Mrs. Adelia R. S. for choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice, clean, tidy, private, spacious parking, safe.
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Accommodation's Reply
16 Jul 2025
Thank you Mr/Mrs A*i for choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
restaurant staff slow to respond, ordered sunny side up half an hour and said it was not cooked well. service is not good
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Accommodation's Reply
16 Jul 2025
Thank you Mr./Mrs. a*a for giving a rating of 6.8 and for taking the time to provide a review and input for Xtra Hotel Bengkulu. Previously, we apologize for complaints such as "Poor service" experienced by you during your stay at Xtra Hotel Bengkulu, and we will immediately make improvements and improvements to existing complaints, so that in the future there will be no more obstacles or complaints that you experienced while staying at Xtra Hotel Bengkulu. And thank you also for choosing Xtra Hotel Bengkulu as one of the destinations for staying in the city of Bengkulu, If you have complaints, criticisms and suggestions, please contact Customer Service via whatsapp at 0812-7300-5555, we from the management of Xtra Hotel Bengkulu are looking forward to the arrival of Mr./Mrs. a*a to return to visit Xtra Hotel Bengkulu in the near future. Happy Nice day. Regards, Xtra Hotel Management, Bengkulu.
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
X-tra Hotel Bengkulu is a comfortable and classy accommodation. When entering the hotel area, we are greeted with a smile by the security, as well as the receptionists who are always ready to serve and help, of course with a smile always on their faces. When we enter the room where we stay, a comfortable and fragrant atmosphere immediately welcomes us, therefore X-tra Hotel Bengkulu is one of my favorite hotels. Please try and prove it yourself.
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Accommodation's Reply
16 Jul 2025
Thank you Mr/Mrs T*n for choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, or suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's ok to stay for a day or two.
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Accommodation's Reply
16 Jul 2025
Thank you Mr/Mrs A*r for choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, or suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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A***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is clean and comfortable, the service is ok
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Accommodation's Reply
16 Jul 2025
Thank you, Mr./Mrs. a*r, for choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, or suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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n***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
okay all okay according to the assistance with everything. thank you staff
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2 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you, Mr./Mrs. n*a for choosing Xtra Hotel Bengkulu as your accommodation to stay in Bengkulu city, and taking the time to provide a review. Your review and input are very important to improve the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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Muslim T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Good and strategic location close to city and airport.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you Mr./Mrs. Muslim T. for choosing Xtra Hotel Bengkulu as a means of accommodation to stay in the city of Bengkulu, and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to your return to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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O***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Everyone was very friendly and nice.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you Mr./Mrs. O*a for choosing Xtra Hotel Bengkulu as your accommodation to stay in Bengkulu city, and taking the time to provide a review. Your review and input are very important to improve the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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M***m
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
Good and pleasant because it is close to the city and airport.
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Accommodation's Reply
26 Apr 2025
Thank you, Mr./Mrs. M*m for choosing Xtra Hotel Bengkulu as your accommodation to stay in Bengkulu city, and taking the time to provide a review. Your review and input are very important to improve the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel is quite good, the only thing lacking is the lights in the room corridor which are a bit dim so there is a feeling of fear when passing by. 🙏 As a suggestion, if possible, the lights in the room corridor should be brightened so that there is light.
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Accommodation's Reply
26 Apr 2025
Thank you Mr./Mrs. M*i for giving a rating of 8.5 and for taking the time to provide a review and input for Xtra Hotel Bengkulu. Previously, we apologize for the complaints such as "our corridor lights are not bright enough" experienced by you during your stay at Xtra Hotel Bengkulu, and we will immediately make improvements and improvements to the existing complaints, so that in the future there will be no more obstacles or complaints that you experienced during your stay at Xtra Hotel Bengkulu. And thank you also for choosing Xtra Hotel Bengkulu as one of the destinations for accommodation in the city of Bengkulu, if you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555, we from the management of Xtra Hotel Bengkulu are looking forward to the arrival of Mr./Mrs. M*i to return to visit Xtra Hotel Bengkulu in the near future. Happy Nice day. Regards, Xtra Hotel Management, Bengkulu.
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I***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
Please provide an elevator to the parking lot. Nice room, good service, only minus is the parking lot. Carrying a lot of stuff has to go around first, and if the access card has been returned, you can't go downstairs to the parking lot, you have to use the access card.
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Accommodation's Reply
26 Apr 2025
Thank you Mr./Mrs. I*h for giving a rating of 8.4 and for taking the time to provide a review and input for Xtra Hotel Bengkulu. Previously, we apologize for complaints such as "our elevator is in front of the parking lot, and our elevator must use access" experienced by you during your stay at Xtra Hotel Bengkulu, and we will immediately make improvements and improvements to existing complaints, so that in the future there will be no more obstacles or complaints that you experienced during your stay at Xtra Hotel Bengkulu. And thank you also for choosing Xtra Hotel Bengkulu as one of the destinations for accommodation in the city of Bengkulu, if you have complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555, we from the management of Xtra Hotel Bengkulu are looking forward to the arrival of Mr./Mrs. I*h to return to visit Xtra Hotel Bengkulu in the near future. Happy Nice day. Regards, Xtra Hotel Management, Bengkulu.
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Dery I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel is good, but it is close to the city center, but the downside is that the room is not soundproof so the sound from the next room leaks. Overall, this hotel is only recommended.
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Accommodation's Reply
16 Jul 2025
Thank you Mr./Mrs. Dery I. For choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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G***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
guaranteed privacy👍, friendly hotel staff and clean hotel environment
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you Mr./Mrs. G*g for choosing Xtra Hotel Bengkulu as your accommodation in Bengkulu and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms, or suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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I***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
The access from the parking lot is too far. If you park below, the security is not on standby, so you have to carry your suitcases and climb up.
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2 people find it helpful
Accommodation's Reply
05 Mar 2025
Thank you Mr./Mrs. I*h for giving a rating of 8.4 and for taking the time to provide a review and input for Xtra Hotel Bengkulu. Previously, we apologize for complaints such as Access from the parking lot is too far if parking below and security is not on standby so that it cannot help carry items experienced by Mr./Mrs. during your stay at Xtra Hotel Bengkulu, and we will immediately make improvements and improvements to existing complaints, so that in the future there will be no more obstacles or complaints that you experienced during your stay at Xtra Hotel Bengkulu. And thank you also for choosing Xtra Hotel Bengkulu as one of the destinations for accommodation in the city of Bengkulu, if there are complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555, we from the management of Xtra Hotel Bengkulu are looking forward to the arrival of Mr./Mrs. I*h to return to visit Xtra Hotel Bengkulu in the near future. Happy Nice day. Regards, Xtra Hotel Management, Bengkulu.
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Quite pleasant, standard for the price. Breakfast was quite good. The hotel is currently undergoing renovation on the front.
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Accommodation's Reply
12 Feb 2025
Thank you Mr./Mrs. R*i for choosing Xtra Hotel Bengkulu as your accommodation to stay in Bengkulu city, and taking the time to provide a review. Your review and input are very important to improve the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to welcoming you back to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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Muhammad G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Highly recommended, no regrets staying here
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Accommodation's Reply
08 Feb 2025
Thank you Mr./Mrs. Muhammad g for choosing Xtra Hotel Bengkulu as a means of accommodation to stay in the city of Bengkulu, and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to your return to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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Muhammad G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Recommended to stay here
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Thank you Mr./Mrs. Muhammad g for choosing Xtra Hotel Bengkulu as a means of accommodation to stay in the city of Bengkulu, and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to your return to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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Muhammad G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Very pleasant, always stay here
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Accommodation's Reply
08 Feb 2025
Thank you Mr./Mrs. Muhammad g for choosing Xtra Hotel Bengkulu as a means of accommodation to stay in the city of Bengkulu, and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to your return to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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Dolly
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
The smoking room downstairs is not good
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Thank you Mr./Mrs. Dolly T. Ke. For choosing Xtra Hotel Bengkulu as a means of accommodation to stay in the city of Bengkulu, and taking the time to provide a review. Your review and input are very important for improving the quality of comfort and service of our hotel. If you have any complaints, criticisms and suggestions, please contact Customer Service via WhatsApp at 0812-7300-5555. We look forward to your return to Xtra Hotel Bengkulu. Kind Regards, Xtra Hotel Management, Bengkulu.
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Number of reviews per page
20
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