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Traveler Reviews D'Arcici Plumpang
Number of reviews per page
20
20
40
40
Customer reviews
Ma
Muhamad a. F. a.
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel staff were very friendly and helpful with the check-in process.
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Accommodation's Reply
30 Oct 2025
Good morning Mr. Muhammad, thank you for staying at our hotel. Thank you for your review. We hope that we can continue to provide the best service. We look forward to welcoming you and giving you a good experience again. Best regards, Deden Sukhmana Hotel Manager
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A***a
9.4
/10
Reviewed 9 week(s) ago
Buying a small bottle of Aqua water for 20,000 is too expensive, not worth it.
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Accommodation's Reply
30 Oct 2025
Good evening, thank you for staying at our hotel. Thank you for your review. We hope that we can continue to provide the best service. We look forward to welcoming you back and providing you with a great experience. Best regards, Deden Sukhmana Hotel Manager
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R***a
8.8
/10
Reviewed 11 week(s) ago
good and clean, good service, the service is also good, only you can't smoke in the room, so it's a bit complicated
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Accommodation's Reply
10 Sep 2025
Thank you for your service, we give you the best, yes, sorry for the suite type rooms, which are not allowed to smoke, but in the deluxe type we can smoke but on the balcony, yes
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F***L
10.0
/10
Reviewed 17 week(s) ago
The staff service is friendly, good, the new room atmosphere is more comfortable, the price is affordable, finally I like it, thank you
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you, we provide the best service for our customers / guests who stay
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S
Sihanto
Business
8.5
/10
Reviewed 18 week(s) ago
Old hotel but new atmosphere, spacious bedroom and bathroom, seems to have just been renovated, friendly staff. It's just a bit noisy because the new building is new.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you, I'm sorry, yes, we are a little disturbing the comfort of our guests because our building is not 100 percent finished with renovations.
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A***o
Business
10.0
/10
Reviewed 31 week(s) ago
The staff is friendly and easy to get around.
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Accommodation's Reply
04 Jul 2025
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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D***d
6.1
/10
Reviewed 41 week(s) ago
The bathroom is dirty. The towels are ugly and the bed sheets are no longer suitable for customers who stay there.
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2 people find it helpful
Accommodation's Reply
05 Mar 2025
Good morning Mr. David. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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s***i
8.5
/10
Reviewed 42 week(s) ago
If you're going to the Plumpang area, stay here, it's pretty close to everything and pretty comfortable.
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Accommodation's Reply
04 Jul 2025
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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B***m
Staycation
6.7
/10
Reviewed 47 week(s) ago
Please improve the quality of the rooms, starting from the sink with small water, the toilet without a flusher, the sheets are already dull, even though the old building should be renovated again. Replace it with a better one
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Good afternoon Mr. Bardum. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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T***i
Transit
9.0
/10
Reviewed 47 week(s) ago
got a room in the hallway, the lights were dim, a bit creepy, but otherwise ok...
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Accommodation's Reply
07 Jan 2025
Good Afternoon Mr. Tri. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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s***i
9.4
/10
Reviewed 51 week(s) ago
Always a pleasure to stay here, close to everything. Recommended
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Accommodation's Reply
02 Dec 2024
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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s***i
Staycation
9.4
/10
Reviewed 51 week(s) ago
Great, I'm a regular at staying here
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Accommodation's Reply
02 Dec 2024
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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Rudi H.
Transit
5.0
/10
Reviewed 55 week(s) ago
Smelly room. Bad bed, AC not cold.
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1 people find it helpful
Accommodation's Reply
14 Nov 2024
Good afternoon Mr. Rudi. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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G***a
Leisure
8.8
/10
Reviewed 55 week(s) ago
Friendly staff, clean and fragrant rooms, spacious. There is hot water, AC, and TV works well. No regrets staying here.
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Accommodation's Reply
08 Nov 2024
Good Afternoon Ma'am. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, Warm regards, Deden Sukmana. Hotel Manager.
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Haris S. K.
9.7
/10
Reviewed 57 week(s) ago
It seems like every AC in all the rooms needs maintenance because it is not cooling optimally.
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Accommodation's Reply
22 Oct 2024
Good Morning Mr. Haris. Thank you for staying at our hotel, we apologize for the inconvenience, thank you also for your input for the future we will fix and improve. We look forward to your next arrival, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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PH
Puspa H.
Staycation
10.0
/10
Reviewed 60 week(s) ago
Sorry I didn't have time to take pictures at the hotel. The hotel is nice, clean, comfortable, and it's okay to relax here. Thank you.
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1 people find it helpful
Accommodation's Reply
08 Oct 2024
Good Afternoon Mrs. Puspa. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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R***s
Business
9.4
/10
Reviewed 61 week(s) ago
Second time staying here, booked a suite room, nothing was missing, everything was ok.
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Accommodation's Reply
08 Oct 2024
Good afternoon Mr. r bagus. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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H***s
9.4
/10
Reviewed 61 week(s) ago
This is better than Oyo or Redoorz at the same price.
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Accommodation's Reply
08 Oct 2024
Good Afternoon Mr. Haris. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your visit and next experience, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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s***i
10.0
/10
Reviewed 62 week(s) ago
Good, close to everywhere. Friendly hotel staff.
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Accommodation's Reply
08 Oct 2024
Good Afternoon Sir/Madam. Thank you for staying at our hotel, thank you for your review, hopefully we can continue to provide the best service, we look forward to your next visit and experience, thank you. Warm regards, Deden Sukmana. Hotel Manager.
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G***t
Leisure
6.0
/10
Reviewed 62 week(s) ago
The bed sheets were stained and dirty, the pillow cases were dirty, the room was full of mosquitoes, the toothpaste and soap were not suitable for use.
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Accommodation's Reply
08 Oct 2024
Good afternoon Sir/Madam. Thank you for staying at d'Arcici Hotel Plumpang, thank you for your review and input. We will try to be better in the future. We look forward to your next visit. Warm regards, Deden Sukmana. Hotel manager.