Overall Ratings & Reviews favehotel Simpang Lima - Semarang

Dear D*a, Thank you very much for sharing your experience during your stay at favehotel Simpang Lima. We are delighted to hear that you enjoyed our convenient location and our efforts to support the “less plastic” movement. Your positive comments regarding the cleanliness of our rooms, which were free of plastic bottles, are greatly appreciated. We also appreciate your appreciation for the variety of breakfast menu, especially the “rebus” and peanut options, which you found delicious and fresh — this is an added motivation for our kitchen team to continue maintaining the quality of our dishes. Regarding your feedback regarding the cereal and type of milk used, we greatly appreciate your attention and sensitivity. We understand that these areas are important, especially for guests with children. We have forwarded this feedback to the F&B team for immediate review to improve the quality and safety of all our guests. We hope to continue providing a pleasant experience on your next visit. See you again at favehotel Simpang Lima. Thank you.

Dear D*a, Thank you for staying with us and taking the time to write a review. We apologize for any inconvenience you experienced, particularly regarding the noise from the surrounding bars and the condition of the toilet. Your suggestion to choose a room away from Helen's (city view) is greatly appreciated and will be taken into consideration in future room assignments. Regarding the toilet, we are currently in the process of gradually repairing the toilet bowls in all rooms. We have also followed up on your feedback regarding the disturbing stains with the Housekeeping team, and we will continue to evaluate our efforts to improve cleanliness and comfort. Thank you again for your constructive feedback. We hope to provide an even better experience on your next visit. Thank you. Sincerely,

Dear Mrs. Nia Y., Thank you for staying with us and giving us such a good rating and review of our hotel and service. We look forward to your next visit.

Dear C*a, Thank you for staying with us and for your positive feedback on our hotel and service. We look forward to welcoming you back soon.

Dear R*I, Thank you for staying with us and for your positive rating and review of our hotel and service. We look forward to your next visit.

Dear Mr. Saul R. J. S., Thank you for staying with us and for your positive rating and review of our hotel and service. We look forward to welcoming you back again.

Dear Ms. Livia V., Thank you for your review and valuable feedback. We are pleased to hear that you enjoyed our friendly staff, the hotel's location, and the parking area. We apologize for any inconvenience regarding the room facilities, bathroom cleanliness, and the condition of the bed linen. We are currently in the process of following up on your feedback to improve our service quality and guest comfort for your next visit. We hope this information is helpful, and we look forward to welcoming you back.

Dear M*l, Thank you for staying with us and for your positive review of our hotel and service. We look forward to your next visit.

Dear Ms. Febrianita, Thank you for staying with us and for your positive rating and review of our hotel and service. We look forward to welcoming you back again soon.

Dear A*y, Thank you for staying with us and writing such a great review of our hotel and service. We look forward to your next visit.

Dear N*a, Thank you for staying with us and writing such a great review of our hotel and service. We look forward to your next visit.

Dear R*I, Thank you for staying with us and writing such a great review of our hotel and service. We look forward to your next visit.

Dear E*l, Thank you for staying with us and writing a great review of our hotel and service. We apologize for the inconvenience caused by the music from the entertainment venue next door. We fully understand how important comfort and quality rest are to our guests. We are currently working to improve soundproofing in the rooms and are in communication with the relevant parties regarding music volume adjustments to ensure guest comfort is not disruptive. We hope this information is helpful, and we look forward to your next visit.

Dear P*i, Thank you for staying with us and writing such a great review of our hotel and service. We look forward to your next visit.

Dear Mrs. Christine N., Thank you for staying with us and writing such a great review of our hotel and service. We look forward to your next visit.

Dear Ms. L*i, Thank you for staying with us and giving us such a good rating for our hotel and service. We apologize for the inconvenience caused by the music from the entertainment venue next door. We fully understand how important comfort and quality rest are to our guests. We are currently working to improve the soundproofing in the rooms and are in communication with the relevant parties regarding music volume adjustments to ensure guest comfort is not disruptive. We hope this information is helpful, and we look forward to your next visit.

Dear A*d, Thank you for staying with us and giving us a good rating for our hotel and service. We apologize for the inconvenience you experienced, especially regarding the condition of the kettle in your room. This is certainly not the standard of service we expect from our guests. Our Housekeeping team has received this information and will immediately conduct an inspection and replace it if necessary. For your information, we do not provide bottled water in plastic in the rooms as a form of our commitment to reducing single-use plastic waste. However, we provide a kettle and water jug so guests can get unlimited drinking water from the dispensers available in the corridors on each floor. We hope this information is helpful, and we look forward to your next visit.

Dear Mr. Ganggar D. C, Thank you for staying and giving a good review for our hotel and service. We look forward to your next arrival.