when I want to add another day, I've checked in twice and it's always full

The bed was incredibly comfortable, with pillows and bolsters that made for a restful sleep. Luckily, we were given non-smoking rooms, as the first-floor rooms reeked of cigarette smoke. Thank you for a clean and comfortable place.

Very friendly and helpful staff

Needs to have more power points, but otherwise an enjoyable and comfortable stay.

Clean hotel, friendly staff. I stay here every time I go to Ternate.

Highly recommended hotel in Ternate.. Best hotel

The hotel room was clean, spacious and the hotel staff was very helpful.

Nice, comfortable, clean, close to places to eat.

For the location, I think it is quite strategic and very easy to find vehicles to get around. The hotel and rooms are clean and comfortable. The receptionist and other workers are also friendly and immediately help without having to be asked first. Honestly, it is very comfortable to live here.

Everything was comfortable, only the food was really unsatisfying. The food served was cold, especially the fried egg. The variety of food was very lacking, it should have been a star-rated hotel standard according to the price of the room.

The breakfast at this hotel is not good. Please, the hotel owner should change the breakfast variety.

comfortable place, easy to access, friendly staff, clean breakfast, according to taste

In short, my friend who stayed there said it was great, it was strategic and there were lots of culinary places around, access was not difficult and the location was not noisy, the staff were very friendly.

For all hotels in Ternate, for example, this Emerald Hotel. Although it is not a new hotel, the quality of service and cleanliness of the rooms are maintained. It is really comfortable and very clean to stay here. The food is delicious. Compared to the price of other hotels with more stars, I prefer Emerald because when it comes to quality, Emerald is at the top ❤️

According to my friend who stayed there, this hotel is very good, the service is very friendly and responsive, the location is very strategic in the middle of the city, there are many culinary choices around the hotel.

Best hotel, clean, comfort, friendly staff

Overall, very best hotel in Ternate… Just suggestion, breakfast menu needs to improve, variety of fruits need to add…

Hotel staff is friendly and rooms are clean

One of the hotels in Ternate that is quite good, the location is close to everywhere. Clean and the staff is friendly. Thank you Emerald Ternate

The room is clean & comfortable. Recommended.