Hotel Neo Eltari - Kupang by ASTON

Explore Hotel Neo Eltari - Kupang by ASTON
8.5
Very Good
From 3,983 reviews
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Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Hotel Neo Eltari - Kupang by ASTON
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Ambiance (71)
Staff Friendliness (65)
Bedroom (65)
Room Space (57)
Accessibility (55)
Bathroom (51)
Hotel Area (50)
Taste (40)
Variety (36)
Distance to City Center (35)
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Traveler Reviews Hotel Neo Eltari - Kupang by ASTON

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The room is clean, the staff is polite, the location is close to the airport so it's nice
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Naomi I. L. K.
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Leisure
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10.0
/10
Reviewed 2 day(s) ago
Great hotel and near the airport, only 5 minutes.
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E***y
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Staycation
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9.7
/10
Reviewed 3 day(s) ago
Always love staying here...
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Accommodation's Reply
17 Nov 2025
Dear Guest, We would like to thank you for your trust in choosing to stay at our hotel. We are honored that you felt comfortable and satisfied during your stay at Neo Eltari Kupang Hotel. This positive feedback is very meaningful and is a great encouragement for our team to maintain and continuously improve the quality of our services, facilities and guest comfort. We sincerely hope to welcome you back on your next visit and to provide you with an even better guest experience. Best regards, Rizki Aulia (English) Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
This is my second stay at Neo. Always received excellent service and comfort. Thank you.
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Accommodation's Reply
17 Nov 2025
Dear Guest, Thank you for choosing New El Tari Gupta Hotel. We are honored that you chose us again. We are delighted that our service and comfort met your expectations. Your positive feedback is a great encouragement to us. We are constantly striving to improve the quality of our services in all aspects of our hotel, including our rooms, facilities and the friendly attitude of our staff. We hope that your next stay will be even more pleasant. Should you have any special requests or concerns to make your stay even more comfortable, please do not hesitate to contact us. We look forward to welcoming you back to New El Tari Gupta Hotel. Thank you for your patronage and loyalty. Sincerely, Rizki Aulia, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Very exciting place, friendly staff and accommodating, good ambiance, very good place for transit.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you found our hotel to be an exciting place with a pleasant ambiance. Your kind words regarding our friendly and accommodating staff are truly appreciated. We are also pleased that our hotel served as a convenient and comfortable option for your transit stay. Feedback like yours encourages our team to continue delivering excellent service to all our guests. We look forward to welcoming you back on your next visit. Warm regards, Rizki Aulia ( Mr ) Front Office Manager
A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff is very friendly, clean room, good access
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the friendliness of our staff, the cleanliness of your room, and the convenience of our hotel’s accessibility. Your positive comments mean a great deal to our team and motivate us to continue delivering the best experience for all our guests. We look forward to welcoming you back on your next visit. Warm regards, Rizki Aulia ( Mr ) Front Office Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Location near the airport, friendly staff
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a positive review regarding your stay at Neo Eltari Kupang. We are delighted that you enjoyed our friendly staff and our convenient location near the airport. We will strive to maintain high quality service and comfort to ensure that all our guests have a pleasant stay. We hope to welcome you back to Neo Eltari Kupang in the future. Best regards, Rizki Aulia (English) Front Office Manager
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Syahma F. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
No comment, it's all true here.
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Accommodation's Reply
04 Nov 2025
Dear Ms. Syahma F. T., Thank you for your positive review! We are delighted to hear that you felt comfortable and satisfied during your stay. Comments like these are a great motivation for all our team to continue to strive for the best service. We sincerely hope to welcome you back to Neo Eltari Hotel Kupang in the future. Best regards, Junaidi, General Manager
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Trevino A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I arrived in Kupang early in the morning and was able to check in with an upgrade. The upgraded room was nice and tidy, large, so we could rest.
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Accommodation's Reply
29 Oct 2025
Dear Mr. Trevino A.P., Thank you for your positive review. We are very pleased that you had a great experience, particularly regarding the early check-in procedure and the room upgrade we provided. We are also glad that you felt comfortable with the cleanliness, tidiness and spaciousness of the room. Guest satisfaction and comfort are our top priority, and comments like these are a great motivation for all our team to continue to strive for the best service. We sincerely hope to welcome you back on your next visit to Kupang. Sincerely, Junaidi, General Manager
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Ernest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ok clean and recommended for staying
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Accommodation's Reply
29 Oct 2025
Dear Mr. Ernest C, Thank you for your positive review. We are delighted that you were satisfied with the cleanliness of our hotel and would recommend that you stay with us. Guest satisfaction is our highest priority and comments like these are an encouragement and motivation for all our team to continue to strive for the best service. We look forward to welcoming you back in the future for an even more rewarding stay. Best regards, Junaidi General Manager
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was indeed an enriching experience during my recent stay at your hotel. Would like to give a special shout across to Ms. Lea and Megs and all staff at the reception counter; they were super amazing, friendly, and helpful. Hotel room clean and love the peace and quiet ambience. Thank you for making my day.
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Accommodation's Reply
29 Oct 2025
Dear valued Guest, Thank you very much for sharing your wonderful feedback. We are truly delighted to know that your recent stay with us was an enriching and pleasant experience. Your kind words for Ms. Lea, Ms. Mega, and our reception team are sincerely appreciated, they will be thrilled to know that their friendliness and helpful service made such a positive impression. We are also glad that you enjoyed the cleanliness of our rooms and the peaceful ambience of the hotel. Creating a comfortable and relaxing environment for our guests is always our top priority, and your recognition means a great deal to all of us. Thank you once again for choosing to stay with us. We look forward to welcoming you back soon for another enjoyable experience. Regards, Junaidi General Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The interior is nice and cleaner than the last time I stayed.
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Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review of your stay. We are delighted that you are pleased with the improved cleanliness and interior of our hotel compared to your previous stay. This feedback means a lot to us as it shows that the team's efforts to maintain and improve the quality of cleanliness and interior design are having a positive impact on our guests' comfort. We will continue to strive to maintain the high standards of cleanliness and comfort throughout our hotel. We look forward to welcoming you back for your next stay and we hope that your stay at Neo Eltari Kupang will always be a pleasant experience. Sincerely, Rizki Aulia (Mr.) Front Office Manager
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
It's really cool, close to the airport so it's just for an overnight transit but it's very comfortable.
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Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience of your stay at Neo Eltari Kupang. We are delighted that you found it comfortable to stay with us, even if it was an overnight layover. We also appreciate the hotel's excellent location and proximity to the airport. We chose this location to accommodate guests with busy flight schedules who still desire a quiet and relaxing getaway. This positive feedback is a great motivation for our team to maintain the high quality of our service and comfort for all our guests. We look forward to welcoming you back for your next stay, whether it is for a layover or an extended stay. Best regards, Rizky Aulia (English) Front Office Manager
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i wayan p.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is close to seafood restaurant in front side of hotel while you want to get other option for dinner.
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Accommodation's Reply
16 Oct 2025
Dear I Wayan. Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our hotel’s strategic location, especially its proximity to the seafood restaurant just across the street. We truly understand that having easy access to various dining options adds great value to our guests’ stay. We are glad that this convenience enhanced your overall experience during your visit. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back to Neo Eltari Kupang in the near future for another comfortable and memorable stay. Warm regards, Rizki Aulia ( Mr ) Front Office Manager
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very good and comfortable next time
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Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive comments regarding your stay at Neo Eltari Hotel Kupang. We are very glad that you felt comfortable and satisfied during your stay at our hotel. This compliment is a great motivation for all our team to maintain the quality of our service, cleanliness and comfort to always impress all our guests. We sincerely hope to welcome you back on your next visit and provide you with an even more enjoyable stay experience. Best regards, Rizki Aulia (English) Front Office Manager
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Trevino A. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Good and friendly service, spacious, clean rooms, and clean bathrooms. Close to the airport, which is also important. The ocean views are also beautiful.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Trevino, Thank you for taking the time to share your experience at the Neo Eltari Kupang. We are delighted that you enjoyed our warm service and that our team was impressed with the spacious, clean and well-maintained room. We also appreciate the hotel’s excellent location near the airport, which made our flight journey even more comfortable. We are also delighted that the sea view from our hotel added to the comfort and pleasantness of your stay. Positive comments like these are a great motivation for our team to continue to provide the best service and maintain the quality of our facilities and cleanliness. We look forward to welcoming you back for your next stay, for an equally impressive experience, if not better. Sincerely, Rizki Aulia (English) Front Office Manager
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Anita N. L. D. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean hotel close to the airport, for those who are transiting this hotel is highly recommended ⭐⭐⭐⭐
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Accommodation's Reply
13 Oct 2025
Anita N.L.D.S., thank you for your time and trust in choosing Neo Hotel Eltari Kupang as your place of stay. We are delighted to know that you are comfortable with the hotel's cleanliness and convenient location near Eltari Airport. Your positive feedback is a great motivation for our team to continue to provide the best service, especially to our transit guests, so that they can enjoy a comfortable and peaceful rest. We look forward to welcoming you back again soon and may your next stay be even more memorable. Best regards, Junaidi General Manager
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F***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice to stay in your hotel. Thank you
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you very much for your kind words. We’re truly delighted to know that you enjoyed your stay with us. Your appreciation means a lot to our entire team, as we always strive to provide the best experience for all our guests. We look forward to welcoming you back soon for another pleasant stay. Regards, Junaidi General Manager
D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The service and room are good, reasonable price.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you very much for taking the time to share your feedback. We are truly delighted to know that you found our service and room to your satisfaction, and that you felt the price was reasonable. Your kind words are truly appreciated and serve as great motivation for our entire team to continue providing exceptional service and comfort to all our guests. We sincerely look forward to welcoming you back to our hotel on your next visit to Kupang. Should you need any assistance or special arrangements for your future stay, please do not hesitate to contact us directly. Regards, Junaidi General Manager
I***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Near the airport and there is free airport drop off
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Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for taking the time to write a review about your stay at Neo Eltari Kupang. We are pleased to learn that the hotel's strategic location close to the airport and complimentary airport transfer provided comfort and convenience during your stay. We always strive to provide facilities that can support the needs of our guests, especially those with busy flights or requiring quick access to the airport. This complimentary airport transfer service is one of our commitments to provide a practical and enjoyable stay. Your positive feedback motivates us to continue maintaining and improving the quality of service and comfort in all aspects of the hotel. We look forward to welcoming you back on your next visit, with an even more memorable stay. Sincerely, Rizki Aulia (Mr.) Front Office Manager
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Number of reviews per page
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