8.4
Very Good
From 2,725 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.1
Location
8.5
Service and Facilites
8.4
People often mention about Hotel Alia Matraman
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Room Space (77)
Bedroom (71)
Distance to City Center (70)
Staff Friendliness (70)
Accessibility (69)
Ambiance (63)
Hotel Area (62)
Bathroom (60)
Family Friendly (59)
Surroundings (55)
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Traveler Reviews Hotel Alia Matraman
Number of reviews per page
20
40
Customer reviews
Ridwan A. H.
9.4
/10
Reviewed 1 day(s) ago
It's become a regular, every time I go to JKT I definitely stay here...
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j***n
Business
8.4
/10
Reviewed 3 day(s) ago
No house keeping, its an old hotel
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Accommodation's Reply
31 Jul 2025
Dear Customer, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will motivate us to improve even further. We apologize for any shortcomings you experienced, and we will address these issues for future improvements. We look forward to welcoming you back to enjoy our even better service. Thank you and warm regards, Hotel Management.
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R***R
Transit
9.7
/10
Reviewed 4 day(s) ago
The point is that this hotel is perfect for those of you who like a colorful atmosphere and the various uniqueness of the surrounding traders.
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A
Ardityo
Transit
6.2
/10
Reviewed 5 day(s) ago
The hotel was nice, and the reception area was also upgraded to a modern style. Unfortunately, as soon as we entered the room, small cockroaches appeared. I was worried that if I brought food to the room, more would appear.
I didn't have time to take a photo of the cockroaches because I was busy chasing them away.
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Accommodation's Reply
31 Jul 2025
Dear Customer, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will motivate us to improve even further. We apologize for any shortcomings you experienced, and we will address these issues for future improvements. We look forward to welcoming you back to enjoy our even better service. Thank you and warm regards, Hotel Management.
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N***r
9.4
/10
Reviewed 1 week(s) ago
Get the best view. If you can request, it's room 601 if you want the same view. The deluxe double room is the type.
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H***d
Business
10.0
/10
Reviewed 1 week(s) ago
Affordable price but quite luxurious
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Indarmoefi G.
Business
9.4
/10
Reviewed 1 week(s) ago
Everything is amazing...
Keep improving and becoming more successful...
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S***I
Staycation
8.5
/10
Reviewed 1 week(s) ago
It's a good, big room and clean shower area.
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n
nurliyah
8.5
/10
Reviewed 2 week(s) ago
The hotel is okay for that rate. It's clean too.
It's just that guests carry their own luggage and aren't shown to their rooms; guests have to ask. That's all, but the room and hotel are okay.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Customer, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will motivate us to improve even further. We apologize for any shortcomings you experienced, and we will address these issues for future improvements. We look forward to welcoming you back to enjoy our even better service. Thank you and warm regards, Hotel Management.
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Y***r
Transit
6.6
/10
Reviewed 2 week(s) ago
NEXT TIME, THE STAFF WILL KNOCK FIRST WHEN YOU ENTER A ROOM. IT'S IMPOSSIBLE. THEY'RE GETTING THE WRONG ROOM EXCUSE. WHAT IS THE PROCEDURE? There was no warm, friendly smile when checking out.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Customer, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will motivate us to improve even further. We apologize for any shortcomings you experienced, and we will address these issues for future improvements. We look forward to welcoming you back to enjoy our even better service. Thank you and warm regards, Hotel Management.
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SV
Said V. B.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Comfortable place to stay and nice staff
2 people find it helpful
h***i
Transit
8.5
/10
Reviewed 3 week(s) ago
good and effective in staying
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JM
Jonathan M.
9.4
/10
Reviewed 3 week(s) ago
I will be a loyal user of Hotel Alia Matraman, a 3 star hotel with 4 star service quality.
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A***I
9.1
/10
Reviewed 4 week(s) ago
Comfortable, strategic location, near Ciplaz Jatinegara mall
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M***d
9.4
/10
Reviewed 4 week(s) ago
A good and quiet place to rest
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E***o
8.5
/10
Reviewed 5 week(s) ago
Good, hopefully it will be improved and guests who stay there will be more comfortable.
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T***i
10.0
/10
Reviewed 5 week(s) ago
A very comfortable hotel and a fun and enjoyable swimming pool, suitable for a family staycation.
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F***I
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel is good, suitable for work, great promo price
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1 people find it helpful
J***i
Staycation
8.5
/10
Reviewed 6 week(s) ago
Nice and big room and close to transportation
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Gn
Goeffrey n.
8.5
/10
Reviewed 7 week(s) ago
friendly, cheap, clean, close to the city,
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Number of reviews per page
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