The hotel staff were very friendly and very helpful at check in.
See original
Find this review helpful?
A***i
Business
5.0
/10
Reviewed 12 week(s) ago
The service is very poor and not good, only the hotel's strategic location is superior.
See original
3 people find it helpful
D***n
7.3
/10
Reviewed 14 week(s) ago
The room is not clean, the facilities in the room are lacking, the AC is not cold, the water heater is useless, it takes a long time for the water to get hot.
See original
Find this review helpful?
A***N
9.7
/10
Reviewed 25 week(s) ago
The worst hotel I've ever stayed in. Very dirty, no hot water, broken TV, hot AC. Really regret it.
See original
4 people find it helpful
Accommodation's Reply
10 Jul 2025
Thank you for your criticism, we will improve and improve our service.
See original
F***y
Leisure
8.2
/10
Reviewed 26 week(s) ago
The service is satisfactory from check in to check out from the hotel.
See original
+5
1 people find it helpful
Cristofel J. R. J.
10.0
/10
Reviewed 32 week(s) ago
Karyaman is the best, the service is excellent, the best for this hotel 🙏🙏😍😍
See original
2 people find it helpful
M***d
Transit
5.4
/10
Reviewed 36 week(s) ago
The room is not very clean and there are lots of mosquitoes.
See original
4 people find it helpful
D***t
6.3
/10
Reviewed 45 week(s) ago
The hotel rooms are all renovated
See original
2 people find it helpful
H
Hendra
10.0
/10
Reviewed 51 week(s) ago
Good service and clean place.
See original
1 people find it helpful
W***n
6.5
/10
Reviewed 63 week(s) ago
Dirty toilet, dirty stained bed sheets.
See original
2 people find it helpful
E***l
Transit
6.8
/10
Reviewed 65 week(s) ago
I stayed in a hotel with a standard view room, the bathroom faucet was loose. There are no towels, at night there are raids.
See original
6 people find it helpful
N***d
Transit
10.0
/10
Reviewed 65 week(s) ago
Comfortable and very good transit.
See original
Find this review helpful?
M***r
7.2
/10
Reviewed 70 week(s) ago
The app service is lacking when checking in. The hotel CS has not received confirmation. After I emailed CS, it turned out that the order was on tiket.COM. How can Trabeloka have an error like that, HR.
See original
Find this review helpful?
R***i
5.4
/10
Reviewed 71 week(s) ago
The cleanliness of the room is very unfortunate, very dirty, the toilet area is dirty.
See original
2 people find it helpful
J
Junaidy
5.4
/10
Reviewed 90 week(s) ago
Kebersihan kamar, kamar mandi dan fasilitasnya sangat tidak nyaman.
1 people find it helpful
Accommodation's Reply
15 Jan 2024
Thank you for staying at our hotel and we will improve our hotel's shortcomings. Thank You.