Fery O.

Leisure

10.0

/10

Reviewed 2 day(s) ago

Amazing hotel, friendly staff, delicious breakfast, spacious, clean rooms, very nice lobby... Overall is the best... I want to stay here again if I go to Purwokerto

See original

Find this review helpful?

Accommodation's Reply

19 May 2026

Dear Mr. Ferry, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We look forward to welcoming you back again and hope you will stay with us again in the future. Sincerely, The Visata Niaga Hotel Team

See original

basari b.

Leisure

8.0

/10

Reviewed 2 day(s) ago

Good breakfast. Taste good. Many coffee variations.

See original

Find this review helpful?

Accommodation's Reply

19 May 2026

Dear Ms. Vasari, Thank you so much for your wonderful review of Hotel Visata Niaga. We are delighted to know you enjoyed your stay. Your compliments are a great encouragement to us, motivating us to always strive to provide the best service. We hope to welcome you back again. We would be very happy if you would choose to stay with us again. Thank you very much, The Staff of Hotel Visata Niaga.

See original

T***Y

Business

7.2

/10

Reviewed 3 day(s) ago

The room needs to be renovated again

See original

Find this review helpful?

N***R

Leisure

9.7

/10

Reviewed 3 day(s) ago

Overall, it was very impressive, recommended for those looking for a hotel in Purwokerto.

See original

Find this review helpful?

Myxperience

Leisure

8.8

/10

Reviewed 5 day(s) ago

Strategic location, there are cafes, restaurants, and convenience stores.

See original

Find this review helpful?

Accommodation's Reply

19 May 2026

Dear Valued Guest, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We hope to welcome you back again and that you will have the opportunity to stay with us again in the future. Sincerely, The Visata Niaga Hotel Team

See original

b***s

10.0

/10

Reviewed 1 week(s) ago

A great hotel for a staycation in the city center

See original

Find this review helpful?

Accommodation's Reply

14 May 2026

See original

Ario B. P.

10.0

/10

Reviewed 1 week(s) ago

The hotel's facilities are good, but the mattress isn't soft enough, maybe the springs are too hard...

See original

Find this review helpful?

Accommodation's Reply

13 May 2026

Dear Mr./Ms. Ario, Thank you very much for taking the time to share your stay experience with us. We greatly appreciate all guest feedback, as it serves as a valuable tool for improving the quality of our services and facilities. We apologize if the comfort of the mattress in your room did not provide the restful sleep you expected. Regarding your feedback about the mattress not feeling as soft as it should, we will forward it to the relevant team for further investigation and evaluation immediately. We understand that comfort during your stay is one of the most important aspects of your experience, and therefore we take your feedback very seriously. We hope this experience does not diminish your positive impression of our overall service and facilities. Thank you again for your consideration and understanding. We look forward to welcoming you back in the future for an even more comfortable and enjoyable stay. Sincerely, The Visata Niaga Hotel Team

See original

E***I

Staycation

10.0

/10

Reviewed 1 week(s) ago

Very fun and affordable

See original

Find this review helpful?

Accommodation's Reply

12 May 2026

Dear Valued Guest, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We hope to welcome you back again and that you will have the opportunity to stay with us again in the future. Sincerely, The Visata Niaga Hotel Team

See original

Verified Traveler

Business

8.8

/10

Reviewed 1 week(s) ago

Overall, it was comfortable to stay at Wisata Niaga when on business.

See original

Find this review helpful?

Accommodation's Reply

12 May 2026

See original

Y***i

10.0

/10

Reviewed 1 week(s) ago

Merdeka Commercial Tourism is the absolute best

See original

Find this review helpful?

Accommodation's Reply

10 May 2026

Dear valued guests, Thank you very much for your kind words regarding your stay at Visata Niaga Hotel. We are delighted to hear that you had a comfortable stay. Your warm words encourage us to always strive to provide the best possible service. We sincerely look forward to welcoming you back again. We hope you will have the opportunity to stay with us again in the future. Thank you again. Visata Niaga Hotel Staff

See original

bagus s.

Business

10.0

/10

Reviewed 2 week(s) ago

A comfort in a quiet city, do not hesitate with the choice and all impressions will be a pleasant comfort, commercial tourism, is the right choice, for comfort in the quiet city of Purwokerto.

See original

Find this review helpful?

Accommodation's Reply

09 May 2026

Dear Mr. Bagus, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Visata Niaga Hotel Team

See original

D***i

8.5

/10

Reviewed 2 week(s) ago

Good service, clean place

See original

Find this review helpful?

Accommodation's Reply

08 May 2026

See original

Rio A. A.

10.0

/10

Reviewed 2 week(s) ago

Very comfortable, perfect for a family staycation, with a super comprehensive breakfast menu. Absolutely delicious.

See original

Find this review helpful?

Accommodation's Reply

06 May 2026

Dear Rio, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We look forward to welcoming you back again and hope you will stay with us again in the future. 😊 Sincerely, The Visata Niaga Hotel Team

See original

R***y

Leisure

10.0

/10

Reviewed 2 week(s) ago

Strategic location, near some exciting restaurants and one of the best 3-star hotels I've had 👍

Find this review helpful?

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We hope to welcome you back again in the future. 😊 Sincerely, The Visata Niaga Hotel Team

See original

R***y

Leisure

9.7

/10

Reviewed 2 week(s) ago

I thought it was one of the best 3-star hotels, based on price, spacious room, variety of breakfast, and interesting resto next to the hotel. I'll recommend it to friends and family 👍

Find this review helpful?

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We hope to welcome you back again in the future. 😊 Sincerely, The Visata Niaga Hotel Team

See original

Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

If you're recovering at Pwt, your goal is always to stay at WN. Affordable. Maintain what's already good. Even better, improve it. If it's not good enough or still lacking, work on improving it. Continued success, WN.

See original

1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you so much for your wonderful review of Visata Niaga Hotel. We are delighted to hear that you enjoyed your stay. Such reviews are a great encouragement for us to continue providing the best service. We hope to welcome you back again in the future. 😊 Sincerely, The Visata Niaga Hotel Team

See original

Natanael

6.9

/10

Reviewed 2 week(s) ago

Slow Wi-Fi, booked long before check-in and was given a smoking note, but when I checked in I wasn't given a smoking room.

See original

1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Ms. Natanel, Thank you for your feedback, and we apologize for any inconvenience you experienced during your stay. Regarding the WiFi issue, we sincerely apologize that the connection was not functioning properly. We have forwarded the matter to the relevant team for immediate investigation and repair. Regarding your request for a smoking room, we understand your request; however, we would like to inform you that there are currently no smoking rooms available. Therefore, we were unable to fulfill your request upon your arrival. We apologize for the inconvenience. Your feedback is crucial to us in improving the quality of our service in the future. We hope to have the opportunity to provide you with a better stay experience on your next visit. Thank you for your understanding. Sincerely, The Visata Niaga Hotel Team

See original

A***a

Staycation

7.6

/10

Reviewed 2 week(s) ago

1. I was surprised while playing and relaxing in the hotel lobby because the restaurant and cafe were probably open to the public, so there were a lot of people milling around. And usually, entering a hotel lobby is fragrant and cool. Not like this, don't even imagine entering a fragrant hotel lobby. 2. The lobby has a kid-friendly vibe (there's a playground, animal statues, and a fish pond), and you can sit back and relax while enjoying some Arasta coffee. The only downside is that the children's playground is a smoking area. There is a non-smoking room, but it's far from the children's and toddler playground. So, perhaps this place is specifically for smokers. For those of us who don't smoke, it's probably not suitable. The management could improve the concept and make the lobby more kid-friendly. 3. Book a room that doesn't smell of smoke or cigarettes, but that's not what you'd expect. As the photo I uploaded shows, there are cigarette butts, and some parts of the hotel have cigarette marks. I don't know what the standard operating procedure is for cleaning the hotel rooms, because the curtains are so dirty. 4. Overall, the food is delicious, but I'm a bit confused about its halal status because the restaurant sells beer.

See original

1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback. First, we apologize for any inconvenience you experienced in the lobby area. Your comments regarding lobby crowding and the comfort of common areas will be taken into consideration in future evaluations. Secondly, regarding the children's playground adjacent to the smoking area, we understand your concern. We will consider making improvements to make it more child-friendly and comfortable for all guests. Thirdly, we are deeply saddened by your experience with the lingering cigarette smoke smell in your room and the curtains not being sufficiently clean. These did not meet our service standards, and we have forwarded the matter to our housekeeping team for evaluation and improvement of overall cleanliness. Finally, we appreciate your appreciation of the food we served. Regarding the presence of alcoholic beverages in the dining area, this is part of our service, but we still respect the comfort of all our guests and will take this into account in future evaluations. Again, we apologize for any inconvenience. Your feedback is crucial to our continuous efforts to improve the quality of our service. We sincerely hope to provide you with a better experience on your next stay. Sincerely, The Visata Niaga Hotel Team

See original

A***O

10.0

/10

Reviewed 3 week(s) ago

Okay, good, comfortable, it's really great to stay here.

See original

Find this review helpful?

Accommodation's Reply

02 May 2026

See original

A***O

10.0

/10

Reviewed 3 week(s) ago

okay

See original

Find this review helpful?

Accommodation's Reply

02 May 2026

See original

Wisata Niaga Hotel

Overall Ratings & Reviews Wisata Niaga Hotel

8.3

8.3

8.3

8.6

8.2

Traveler Reviews Wisata Niaga Hotel