8.5
Very Good
From 7,989 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about BATIQA Hotel Palembang
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Distance to City Center (77)
Ambiance (73)
Bedroom (72)
Staff Friendliness (70)
Variety (64)
Bathroom (62)
Taste (57)
Room Space (56)
Accessibility (54)
Hotel Area (52)
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Traveler Reviews BATIQA Hotel Palembang

Number of reviews per page
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40
Customer reviews
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, efficient, and very helpful. The hotel is comfortable and clean. There's a children's play area that's not very large but is well-equipped and, most importantly, clean.
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Accommodation's Reply
01 Aug 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
B***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very cool and interesting place
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Accommodation's Reply
01 Aug 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
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Novrin M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Friendly and comfortable and close to the city center
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Accommodation's Reply
01 Aug 2025
Dear Novrin, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly and the breakfast is also plentiful and delicious.
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Accommodation's Reply
01 Aug 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
A***r
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Budget hotel for transit. Location and breakfast not bad. Room not spacious. Car Parking is challenging as the space is tight.
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Accommodation's Reply
01 Aug 2025
Dear Valuable guest Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
Susanto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is cool, but in the morning it's a bit noisy. The cleaning staff can be heard from the room, as if they're angry at their work. When you're sleeping, you knock just to ask for laundry. It disturbs people sleeping, right?
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Accommodation's Reply
21 Jul 2025
Dear Mr. Susanto, Warmest greetings from batiqa hotel Palembang, We are very grateful for your review regarding your visit at batiqa hotel Palembang. It is very pleasant for us to receive positive feedback from you. Thank you for your review and input, we look forward to serving you better in your next visits! Sincerely, Adhi Wahyu P, CHA. General Manager
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Dadang
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's comfortable, there's a smoking room and a prayer room, but it's a shame there's no swimming pool.
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
K***O
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
the nicest hotel in Palembang
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location and lots of culinary around it
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very helpful, friendly, everything was delicious.
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
A***e
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
At that time, I couldn't open the lock in my room from the outside and every time I wanted to enter the room, I had to call the receptionist.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
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Solihin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
FO staff are friendly in guest service. For the room, please improve it again because there are mosquitoes that are disturbing in the room. For parking security, guests staying can be given tickets to avoid unwanted things. Entering and exiting the parking lot is very dangerous. Security must stay 1 in the parking area. Thank you
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Accommodation's Reply
30 Jun 2025
Dear Solihin, Thank you so much for your positive feedback! We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments about room and parking area are highly valuable to us and will assist us in our continuous efforts to improve the service level we aim for. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
Yusuf N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
saya menginap disini selama 9 hari, greetings esp. 15/5 rule harus d giatkan lagi. staffs have to greet first, acknowledge the guests in every Corner, elevator, lobby, floor everywhere. eye contact and welcoming gesture is a must. within 9 days, not a Single day Fo asking wether my stay was good, hows the room or anything. besides all That everything was ok
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Yusuf N, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
h***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
The most strategic location. But the parking area is narrow and always full. The room is too narrow. There is no place to pray in the room.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
K***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is located in the city center, but not too crowded. Access to the hotel is very easy with various transportation alternatives. The hotel environment and rooms are clean. The bathroom implements water saving, there is no jet shower toilet. It is better to add a jet shower and a tap for ablution to make it easier to clean. The menu in the restaurant needs to be varied.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
H***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly and the rooms are spacious and clean. The distance is close to the city center and close to the mall.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
apriani g.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Wow, it's near for culinary, so good experience in this hotel.
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Accommodation's Reply
16 Jun 2025
Dear Apriani g, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
friendly staff, clean, comfortable, quiet
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Accommodation's Reply
11 Jun 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
Ariyo B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The price is very reasonable, located in the middle of Palembang, cozy bedroom, next to Pempek place.
2 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Ariyo B, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
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Erfan I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Clean, city center, safe, comfortable.
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Accommodation's Reply
11 Jun 2025
Dear Erfan I, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
Number of reviews per page
20
40