8.5
Very Good
From 7,942 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.7
Service and Facilites
8.5
People often mention about BATIQA Hotel Palembang
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Distance to City Center (73)
Ambiance (67)
Bedroom (67)
Staff Friendliness (64)
Bathroom (60)
Variety (58)
Room Space (52)
Taste (52)
Accessibility (49)
Hotel Area (49)
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Traveler Reviews BATIQA Hotel Palembang
Number of reviews per page
20
40
Customer reviews
ag
apriani g.
8.5
/10
Reviewed 3 day(s) ago
Wow, it's near for culinary, so good experience in this hotel.
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S***i
Leisure
9.4
/10
Reviewed 1 week(s) ago
friendly staff, clean, comfortable, quiet
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Accommodation's Reply
11 Jun 2025
Dear Valuable guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
AB
Ariyo B.
Business
10.0
/10
Reviewed 2 week(s) ago
The price is very reasonable, located in the middle of Palembang, cozy bedroom, next to Pempek place.
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Accommodation's Reply
11 Jun 2025
Dear Ariyo B,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Erfan I.
9.1
/10
Reviewed 2 week(s) ago
Clean, city center, safe, comfortable.
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Accommodation's Reply
11 Jun 2025
Dear Erfan I,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
T***a
Staycation
9.7
/10
Reviewed 2 week(s) ago
It's most comfortable to stay here, because the hotel room is clean and really comfortable.
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Accommodation's Reply
01 Jun 2025
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
A***a
6.8
/10
Reviewed 5 week(s) ago
standard food only.. menu is not varied.. service is not satisfactory
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
D***n
Leisure
8.2
/10
Reviewed 5 week(s) ago
Big room, clean, friendly staff.
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
M***a
10.0
/10
Reviewed 5 week(s) ago
The hotel is very comfortable, the service is also good and most importantly it is clean and fragrant. The breakfast is delicious 🫶🏻
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
a***a
8.5
/10
Reviewed 5 week(s) ago
The place is quite safe and the atmosphere is comfortable
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
N***a
Staycation
9.6
/10
Reviewed 5 week(s) ago
A comfortable and safe budget hotel, but the facilities are limited, so not for a staycation.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
RUDINI T. H. S.
Business
8.5
/10
Reviewed 5 week(s) ago
The location is quite strategic, suitable for business trips.
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
M***a
Transit
10.0
/10
Reviewed 5 week(s) ago
The food is all delicious, all fresh, the menu changes every day.
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Muhamad A. M.
9.4
/10
Reviewed 5 week(s) ago
The hotel is quite good and recommended.
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
A***t
Business
9.4
/10
Reviewed 5 week(s) ago
A good place to stay, the ambience is good, and the staff very friendly
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
R***n
Business
8.5
/10
Reviewed 5 week(s) ago
It is easy to access and close to the souvenir center, the place is comfortable so it is my choice when I have a business trip in Palembang City.
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Accommodation's Reply
16 May 2025
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
AA
Arief A. M.
Business
9.4
/10
Reviewed 5 week(s) ago
The hotel is located in the center of Palembang city close to shopping centers, offices, banks and restaurants/eateries. Fast check-in and check-out process with friendly staff
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Accommodation's Reply
28 May 2025
"Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
RS
Riki S.
9.4
/10
Reviewed 7 week(s) ago
Cleanliness and good service.
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Accommodation's Reply
03 May 2025
Dear Riki S,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
N***n
9.1
/10
Reviewed 7 week(s) ago
Some of the rooms smell damp, either from the floor or the AC.
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2 people find it helpful
Accommodation's Reply
03 May 2025
Dear Valuable guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
MW
Mohamad W. A.
9.7
/10
Reviewed 8 week(s) ago
OK, good. Nothing much to complain.
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Accommodation's Reply
24 Apr 2025
Dear Mohamad W,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
ma
muhammad a. s.
Business
8.5
/10
Reviewed 8 week(s) ago
Nice and clean rooms, affordable prices, suitable for business travelers.
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Accommodation's Reply
24 Apr 2025
Dear Muhammad A.S,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Number of reviews per page
20
40
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