Overall Ratings & Reviews Red Rock Hotel Penang

I stayed at the first booking for 3 days 2 nights..then I continued to make a booking for 2 days 1 night..but my suitcase seemed to have been unpacked..I reported it to the hotel..but they only helped me to open the suitcase..well..after I arrived in Indonesia..I lost my son's trousers that I bought when I was in Penang..

Check-in time was a bit long, and hotel keys had to be reprogrammed daily. The room's poor soundproofing made it extremely disruptive to sleep.

check in and check out process was very smooth, the room was alright too, but the soundproofing and wifi speed can be improved

It's a marvelous location and the room is very nice too.

The hotel is old, but its location is in the heart of the city, so it's worth the price, hehe. From breakfast to dinner, don't worry; there are plenty of restaurants nearby. The location is close to everything.

Strategically located, spacious rooms, close to tourist attractions and Loh Guan Ly Hospital. The hotel also has a Weling pharmacy and a convenience store. The price is affordable. I stayed here for 3 days and 3 nights.

I always stay here when I go to Penang, the location is strategic, close to the hospital, there are lots of good places to eat around, close to the city center.

Good position, the pool is the additional point. The food is good. Some staff is a little bit low key. But it’s ok in general.

The room is big and clean. The staff are friendly and responsive, although there was a bit of drama about extending the room this morning. But everything was resolved well. Apart from that, everything is okay.

The hotel staff is very friendly, and there's a pharmacy and mini market in the lobby, making it easy to buy drinks and other items. There are plenty of culinary options around the hotel, and check-in and check-out are very fast. Overall, it's a great place to stay 👍👍

The hotel staff was friendly enough during check-in and check-out. It's conveniently located for dining and close to the city center.

Please hire more professional reception staff who truly have hospitality experience. If you want to hire fresh graduates, that's fine, but at least put one professional there to teach them how to treat guests in need.

I stayed at the Redrock Hotel for a few days, but the cleaning service didn't clean the bathroom or even clean the dirty area. They only made the bed. Even when I requested a change of bedsheet, they didn't.

Great stays. My parents loved the location and the neighborhood.

good there is not much drama.....

culinary + eating durian is really good here. Near all the places to eat and durian. Only the hotel is not comfortable, the hotel is old and the room is dark. If you are forced and want cheap, it's okay to stay here. Everything is close including the loh guan lye hospital and island, you can walk for 10 minutes

Staffs are friendly. No problem with check-in and out.

Good location for so many food stores surrounding.

Friendly staff, location close to food

OK clean hotel and spacious room, but Wi-Fi is slow and terrible. There are many food courts and pharmacies at the surroundings hotel.