8.5
Very Good
From 4,118 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Greenotel Cilegon
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Staff Friendliness (41)
Distance to City Center (40)
Family Friendly (36)
Bedroom (36)
Taste (35)
Ambiance (34)
Variety (34)
Accessibility (31)
Surroundings (29)
Hotel Area (29)
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Traveler Reviews Greenotel Cilegon

Number of reviews per page
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40
Customer reviews
Isharyanto P. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 hour(s) ago
A fun hotel to bring the family. Besides being close to the city center, there is a water boom which is quite fun if you bring the family. There are also fun games so the kids will be happy to stay longer.
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Bambang S.
icon-Business
Business
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10.0
/10
Reviewed 2 day(s) ago
The rooms are clean and tidy, and comfortable. It's close to Fun Park.
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I***n
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Leisure
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9.1
/10
Reviewed 6 day(s) ago
A family-friendly hotel with a water park. Excellent service, including early check-in and friendly staff.
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Accommodation's Reply
10 Jul 2025
Dear Ms. L*n, Warm greetings from Greenotel Cilegon. Thank you for taking the time to write a review of your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve our quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. Sincerely, Nisa, Front Desk Agent.
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G***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Reviewing your place of stay can help other travelers make informed accommodation choices. Please keep the following guidelines in mind: Readability: Use standard writing style with correct spelling, grammar, capitalization and punctuation. Minimize slang, capitalization and abbreviations.
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr./Mrs. G*A. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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p***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel staff is very friendly Good location, close to the toll gate, so no traffic jams even though it's peak season for school holidays and 3-day long holidays. Delicious food, lots of variety. Can eat by the pool. Easy to find food around, because it's close to a place to eat (but you have to take a vehicle) View from the room is rice fields + passing trains + stadiums and sparkling lights. Or you can request a pool view. There's Netflix in the room, so you can lie down while watching, because yesterday it rained when we stayed overnight. Suggestion, try adding indoor toys, like a children's slide, etc. Next Hopefully I can stay again. Ok for the price of 450 including breakfast and waterpark.
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Accommodation's Reply
06 Jul 2025
Dear Mr./Mrs. P*a. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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R***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
My family and I stayed at this hotel for a vacation. The location is quite convenient, close to Cilegon Mall. However, the most disturbing thing is the condition of the bathroom, the room setting is not good, the floor is not clean and always flooded. So that during the stay there it becomes less comfortable. After this condition was conveyed to the reception staff, but there was no solution.
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Accommodation's Reply
06 Jul 2025
Dear Mr./Mrs. R*i. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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a***l
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
Still pretty good food and service, after years of not going there...
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Accommodation's Reply
06 Jul 2025
Dear Mr./Mrs. A*l. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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Agoes M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
nice and suitable for bringing families and not noisy if you want to rest
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Accommodation's Reply
06 Jul 2025
Dear Mr. Agoes M. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. Sincerely, Nisa. Front Desk Agent
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable, good and friendly service, good facilities, only one thing missing, the bathroom is always muddy after every use because there is no cover.
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Accommodation's Reply
17 Jun 2025
Dear Mr./Mrs. E*a. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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Sammy f.
icon-Business
Business
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8.8
/10
Reviewed 5 week(s) ago
Strategic location, there is a water park.
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Accommodation's Reply
17 Jun 2025
Dear Mr./Mrs. Sammy F. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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n***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
ok but the breakfast food is not very varied
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Accommodation's Reply
17 Jun 2025
Dear Mr./Mrs. N*i. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is clean and the view is beautiful..
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Accommodation's Reply
17 Jun 2025
Dear Mr./Mrs. N*n. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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Rahmat T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
for the staff and check-in service are friendly and fast, access to the hotel is easy, only for the swimming pool should be more maintained. for the food in the cafe is quite delicious and pocket-friendly. for transit is good. which is clear not to damage the pocket. thanks greenotel.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Mr. Rahmat. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and we will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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M***d
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
The receptionist is a liar. She says A at night, but Z in the morning. I'm fed up.
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Accommodation's Reply
30 May 2025
Dear Mr./Mrs. M*d. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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V***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
clean, friendly, good food
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Accommodation's Reply
30 May 2025
Dear Mr./Mrs. V*n. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice and comfortable, clean, close to the mall, really close to the city center, really great, it's the best
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Accommodation's Reply
30 May 2025
Dear Mr./Mrs. R*o. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The location is on a main road so it is easily accessible, but outside the hotel it is quite quiet.
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Accommodation's Reply
23 May 2025
Dear Mr. S*o. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
comfortable, easy access and of course the swimming pool is the best because it is a waterpark model that has everything... there is a small pool... there is a current pool... there are tires... there is food and drink... there is even foam play... fun for the kids, fun...
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Accommodation's Reply
18 May 2025
Dear Mr./Mrs. N*A. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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A***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
friendly hotel staff, facilities ok
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Accommodation's Reply
18 May 2025
Dear Mr./Mrs. A*s. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We are very happy that you had a memorable experience at our hotel. We will continue to provide and improve the quality to remain your hotel of choice. We look forward to welcoming you back to Greenotel Cilegon. With respect, Nisa. Front Desk Agent.
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
hot weather works, friendly staff, delicious variety of food, there is boiled Indomie, large swimming pool, waterboom even though it doesn't work, there is Netflix, complete wifi, only the AC is noisy but it's cold
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1 people find it helpful
Accommodation's Reply
18 May 2025
Dear Mr./Mrs. R*i. Warm greetings from Greenotel Cilegon. We would like to thank you for taking the time to write a review during your stay at Greenotel. We apologize for the inconvenience you experienced. We appreciate your suggestions and input and will use them as an evaluation to improve the quality so that we remain your hotel of choice. Hopefully we can provide better service and quality in the next opportunity. We look forward to your return visit to Greenotel Cilegon. With respect, Nisa. Front desk agent.
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Number of reviews per page
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