Dear Guest,
Thank you for taking the time to share your feedback and for your excellent rating.
We're delighted to hear that Alvin Lee provided you with kind and welcoming service. We will be sure to share your compliments with him, as he will be pleased to know his efforts made a positive impression.
We also appreciate you bringing the noise in the corridors to our attention. We understand how important a peaceful environment is for a comfortable stay, and we're sorry that this affected your experience. Your feedback has been shared with our team, and we will continue to remind guests to be considerate of others, especially in the corridors.
Thank you for choosing Hotel Boss. We look forward to welcoming you back for an even more enjoyable stay.
Warm regards,
Hidayah (ms) Hotel Boss Team