Overall Ratings & Reviews Hotel Boss

Traveloka (8,677)
Other sources (1,312)
8.5
Very Good
From 8,677 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.0

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Boss
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Staff Friendliness (232)
Accessibility (210)
Distance to City Center (206)
Bedroom (206)
Check-in/out Time (200)
Bathroom (194)
Hotel Area (185)
Surroundings (183)
Wifi (176)
Ambiance (168)
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Traveler Reviews Hotel Boss

Number of reviews per page
20
40
Customer reviews
L***ê
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 day(s) ago
The staff are not friendly, and the room is too small.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Very comfortable hotel in Singapore.
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for your kind feedback. We are delighted to know that you found Hotel Boss a comfortable place to stay in Singapore. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit. Sincerely, Hidayah (Ms) Hotel Boss Team
i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel staff service was mediocre, but the advantage here was early check-in, so you could get some rest right away. The food was quite acceptable, and the taste was okay. The mattress and pillows were comfortable, so you didn't wake up feeling sore. The hotel was clean. It was okay 👍
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you appreciated the early check-in, allowing you to rest upon arrival, and that you enjoyed the comfortable mattress and pillows. It is also good to hear that you found the hotel clean and were satisfied with the food. We appreciate your comments regarding our service and will share this with our team as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (Ms) Hotel Boss Team
q***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Had a really great experience here! We were very well taken care of throughout the visit, and James was especially attentive, friendly, and thoughtful. He made sure everything was smooth and enjoyable. Great service and definitely appreciate James for making the experience even better!
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Accommodation's Reply
08 Oct 2026
Dear Guest, Thank you for your wonderful review. We are delighted to know that you had a great experience with us and felt well taken care of throughout your stay. It is especially heartening to hear that James made a positive difference through his attentive and thoughtful service. We will certainly share your kind words with James and the team. We truly appreciate your support and look forward to welcoming you back to Hotel Boss again. Warm regards, Hidayah (Ms) Hotel Boss Team
z***u
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 day(s) ago
Room is small and sound is loud from inside, vice versa.
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Accommodation's Reply
03 Oct 2026
Dear Guest, Thank you for sharing your feedback following your stay with us. We are sorry to hear that the room size and noise levels affected your experience. Our rooms are designed with efficient use of space, and the room dimensions are indicated on the booking platforms prior to arrival. Nevertheless, we understand that the available space may feel limited depending on individual needs. We also regret that noise from within and around the room was disruptive to your stay. We appreciate you bringing these concerns to our attention and will continue to look at ways to improve our guests’ comfort. We hope to have the opportunity to provide you with a more comfortable experience should you visit Singapore again. Sincerely, Hidayah (Ms) Hotel Boss Team
d***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff. Comfortable. Easy access. Always busy. Malaysian receptionist available.
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Accommodation's Reply
03 Oct 2026
Dear Guest, Thank you for sharing your kind feedback with us. We are delighted to know that you found our staff friendly, your stay comfortable, and our location convenient for getting around Singapore. We are also glad that you had a positive experience with our team and appreciated the assistance from our Malay-speaking colleague. We hope you enjoyed your time with us despite the lively atmosphere and look forward to welcoming you back to Hotel Boss on your next visit. Sincerely, Hidayah (Ms) Hotel Boss Team
E***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
James [is] extremely helpful and nice. Thank you.
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Accommodation's Reply
05 Oct 2026
Dear E***h, Thank you for your wonderful feedback. We are delighted to know that James was extremely helpful and made your stay a pleasant one. We will certainly share your kind words with him as encouragement. We truly appreciate your support and look forward to welcoming you back to Hotel Boss. Sincerely, Hidayah (Ms) | Hotel Boss Team
C***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
the hotel was amazing, location also very confinient, food around is easy to find. staff James so friendly and helpful! definitely a great stay
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Accommodation's Reply
29 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had a great stay with us and enjoyed our convenient location, with plenty of dining options nearby. We are especially pleased to hear your kind words about James. We will be sure to share your compliments with him and the team. Thank you for choosing Hotel Boss, and we look forward to welcoming you back again on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
N***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
James is such a helpful and thoughtful person! He’s one of the gems of the hotel. We came for an early arrival so it was really exhausting. His attentive approach helped make everything easier!
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Accommodation's Reply
22 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that James made your early arrival more comfortable with his thoughtful and attentive service. It is especially heartening to know that his assistance helped make things easier after your tiring journey. We will be sure to share your kind recognition with James. We hope to welcome you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
N***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
James and Daniel's service was amazing. Thank you so much.
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Accommodation's Reply
22 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you received amazing service from James and Daniel during your stay. Your kind recognition means a great deal to our team, and we will be sure to share your compliments with them. We look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
r***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's convenient, the location is easy to reach, and the staff are friendly. Check-in was earlier than originally scheduled.
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2 people find it helpful
Accommodation's Reply
19 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you found our location convenient, our staff friendly, and that we were able to assist with an earlier check-in. We appreciate your kind comments and hope to welcome you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I got a warm and special upgrade from Mr. Wong. It's a great experience.
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Accommodation's Reply
19 Sep 2026
Dear G***t, Thank you for your perfect 10.0 rating and for sharing your experience with us. We are delighted to know that you had a great stay and appreciated the warm service and special upgrade provided by our team. We truly appreciate your kind feedback and look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I always stay at Hotel Boss whenever I am in SG. The hotel is clean, they gave me a room with the nicest view, and shout out for the best service given by James.
1 people find it helpful
Accommodation's Reply
19 Sep 2026
Dear N***a, Thank you for your wonderful 9.1 rating and for your continued support of Hotel Boss. We are delighted to know that you consistently enjoy your stays with us, especially the cleanliness of the hotel and the room view. We are also pleased to hear that James provided you with excellent service. We will be happy to share your kind recognition with him. We truly appreciate your loyalty and look forward to welcoming you back again on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
B***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
James' service at the hotel was good. The hotel was super comfortable and clean.
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Accommodation's Reply
19 Sep 2026
Dear B***a, Thank you for your wonderful 9.4 rating and kind feedback. We are delighted to know that you found the hotel comfortable and clean, and that you were pleased with the service provided by James. We truly appreciate your support and look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you, Fang, Daniel, and Dian for your service.
1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear A***A, Thank you for your kind feedback. We are delighted to know that you were well taken care of by our team during your stay. We will be sure to share your appreciation with them. Your kind recognition means a lot to our team. We look forward to welcoming you back to Hotel Boss in the future. Sincerely, Hidayah (Ms) | Hotel Boss Team
Siqueen V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very interesting. Close to everywhere.
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Accommodation's Reply
15 Sep 2026
Dear Siqueen V., Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay and found our location convenient for getting around Singapore. We hope to have the pleasure of welcoming you back to Hotel Boss for another enjoyable stay. Sincerely, Hidayah (Ms) | Hotel Boss Team
z***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
James was very nice. Good experience for the first trip to Singapore. Will be back again soon.
1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you had a good experience on your first trip to Singapore and that James was able to make your stay even more enjoyable. We will be sure to share your kind words with James. It is always a pleasure to know that our team members have made a positive impression on our guests. We look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
Nguyen D. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This hotel is excellent. Compared to other hotels in the same price range, I think it's a great deal. Rooms are cleaned daily and the reception staff are always very helpful. The location is extremely convenient, about 200 meters from Lavender Station, with a bus stop right in front of the hotel, and there's also a food shop downstairs with very reasonable prices. It's also convenient for getting to Haji Lane and Mustafa. The 4th floor has many amenities, including a smoking area in the garden, a swimming pool, and an iron.
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Accommodation's Reply
15 Sep 2026
Dear Nguyen D. L., Thank you for your wonderful feedback. We are delighted to know that you found Hotel Boss to be a great value and enjoyed the convenience of our location and facilities. It is lovely to hear that you appreciated the daily housekeeping, helpful Reception team, convenient access to Lavender MRT and bus services, as well as the nearby food options. We are also pleased that you enjoyed the facilities on Level 4. We truly appreciate your kind words and look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (Ms) | Hotel Boss Team
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thanks to upgrade rooms without charge, especially hotel staff Fong, Dian, and Daniel, who were very helpful. 🤩
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Accommodation's Reply
15 Sep 2026
Dear A***A, Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay and appreciated the room upgrade. It is especially lovely to hear that Fong, Dian, and Daniel were very helpful and contributed to making your stay a pleasant one. We will be sure to share your kind compliments with them. We look forward to welcoming you back to Hotel Boss for another enjoyable stay. Sincerely, Hidayah (M
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Thank you Andrew for your support.
1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear N***i, Thank you for your kind feedback. We are delighted to know that Andrew was able to assist you during your stay. We will be sure to share your appreciation with Andrew, and we hope to have the pleasure of welcoming you back to Hotel Boss in the future. Sincerely, Hidayah (Ms) | Hotel Boss Team
Number of reviews per page
20
40