FRii Resort Gili Trawangan

Explore FRii Resort Gili Trawangan
8.7
Very Good
From 206 reviews
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Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.6

Service and Facilites

8.7

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Bathroom (18)
Staff Friendliness (15)
Room Space (15)
Ambiance (14)
Taste (14)
Hotel Area (13)
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Check-in/out Time (12)
Bedroom (12)
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Traveler Reviews FRii Resort Gili Trawangan

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Customer reviews
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly and humble and wholeheartedly accepting
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you very much for your review and compliments about our hotel. We are delighted to know that our service and hospitality provided you with a memorable experience during your stay. Your compliments motivate our entire team to strive to provide the best possible service to all our guests. We hope to welcome you back again in the future. Sincerely, FRii Resort Gili Trawangan
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YOON Y. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Place was awesome. Staff were friendly and were willing to help 24/7. Location wise, perfect for seeing the sunset. There are some great bars nearby as well. The room was clean and the food was good too. I would recommend here 10/10 and would definitely come back to this place next time I visit Gili T again.
1 people find it helpful
Accommodation's Reply
26 Apr 2026
Dear Mr/s. Yoon, Thank you very much for taking the time to share your kind review following your recent stay with us. We are truly delighted to hear that you enjoyed your overall experience, from our friendly and attentive team to our location, which offers beautiful sunset views and convenient access to nearby bars. It is also wonderful to know that you found the room clean and our food to your liking. Your generous recommendation and perfect rating mean a great deal to us, and we are especially pleased to hear that you would choose to stay with us again on your next visit to Gili Trawangan. We look forward to welcoming you back for another memorable stay in the near future. Best Regards, FRii Resort Gili Trawangan
A***I
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
The environment and atmosphere are fun, but most of the employees are still young, like they are still learning, lacking experience.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed the surroundings and atmosphere of our resort. We also appreciate your feedback regarding our team's service. As part of our commitment to continuous improvement, we are rigorously training all our staff to provide even more professional and experienced service in the future. Thank you for your interest and understanding. We look forward to welcoming you back again for an even better experience. Sincerely, FRii Resort Gili Trawangan
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good place and good rooms... Will go back.
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Accommodation's Reply
27 Mar 2026
Dear Honorable Guest, Warm greetings from our hotel. Thank you very much for your kind review. We are delighted to hear that you enjoyed our place and rooms. Your intention to return is truly the greatest compliment for us, and we sincerely look forward to welcoming you back for another pleasant stay in the near future. Best Regards, FRii Resort Gili Trawangan
M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel grounds are clean, but unfortunately, the hotel doesn't clean the beach right in front of the hotel. Like Aston, Cocana, and other beachfront hotels, they should clean/sweep their beaches every morning, but the Frii cleaning staff never does, resulting in a lot of trash on the beach in front of the hotel and at the beachside restaurant.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you very much for your feedback. We are pleased to hear that you found our hotel environment clean and well-maintained. Regarding your comment about the cleanliness of the beach area in front of the hotel, we apologize if the condition you observed did not meet your expectations. We would like to inform you that the beach area is regularly cleaned, including a weekly cleaning program carried out by all our staff. However, we greatly appreciate your concern and will take this into consideration in our evaluation process to ensure the beach area is clean and well-maintained daily. Your feedback is very important to us, as we are committed to continuously improving the quality of our service and environment for all our guests. We hope to welcome you back in the future for an even better experience. Sincerely, FRii Resort Gili Trawangan
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Vivi M. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The resort is beautiful, clean, and the staff is friendly. There's a beach club right in front of it. The prices are also reasonable.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Vivi M.D., From FRii Resort Gili Trawangan: Thank you very much for your review. We are delighted to hear that you enjoyed the beauty, cleanliness, and friendliness of our resort staff. We are also pleased that the location, proximity to the beach club, and our pricing met your expectations. Your compliments encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back in the future. Sincerely, FRii Resort Gili Trawangan
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Flora T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Was great vacation with family. Best staff and friendliness made our stay enjoyable.
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Accommodation's Reply
27 Feb 2026
Dear Flora T, Thank you very much for sharing your wonderful feedback. We are truly delighted to hear that you had a great vacation with your family and that our team’s friendliness made your stay enjoyable. Your kind words mean a lot to us and will certainly be shared with our staff, as it motivates us to continue delivering the best service to all our guests. We sincerely look forward to welcoming you and your family back for another memorable stay in the future. Best Regards, FRii Resort Gili Trawangan
W***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Top to Hardi staff... Very helpful.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you very much for your review and compliments. We are delighted to know that our staff member, Mr. Hadis, made a positive impression and provided excellent assistance throughout your stay. We will pass on these compliments to Mr. Hadis as a token of our gratitude and encouragement. Thank you for your trust in us. We hope to welcome you back in the future! Sincerely, FRii Resort Gili Trawangan
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D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
Oh my, my stay here was truly a truly enjoyable vacation. The room was comfortable, and the service was very friendly. Even though there wasn't a TV, I somehow slept so soundly that I didn't wake up, even though I'm someone who needs the TV playing when I sleep. Next trip to Gili, I'll definitely be going to Frii!!!
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1 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you for your positive review. We sincerely appreciate you taking the time to share your stay experience and we are delighted to know that the comfort of our rooms and the friendliness of our service made a good impression on you. Regarding the issue of no television in the room, we also appreciate your understanding. This facility is not available in all rooms in line with our nature concept, which aims to create a more peaceful atmosphere and promote a quality rest for all our guests. We are delighted that you continued to enjoy our comfortable stay. We look forward to welcoming you back on your next visit to Gili Trawangan! Best regards, FRii Resort Gili Trawangan
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Bernadetta C. R.
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9.3
/10
Reviewed 29 week(s) ago
The staff is very helpful and friendly. The room is clean. The bathroom is nice and neat.
1 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear Honorable Guest, Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you found our staff helpful and friendly, and that your room and bathroom met your expectations for cleanliness and comfort. Your comments are truly appreciated, and we will be sure to share them with our team as motivation to continue delivering excellent service. We look forward to welcoming you back for another pleasant stay. Best Regards, FRii Resort Gili Trawangan
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
This is my second stay here. This time I stayed in the villa. I might suggest providing hotel slippers, as the bathroom is outside, so your feet don't get dirty in bed. Also, the bathroom cleanliness needs to be improved, especially the bathtub. Everything else is good. The staff is friendly.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for staying with us again and sharing your experience. We are very glad that you enjoyed your stay at our villa and the service of our staff. We appreciate your feedback regarding the provision of hotel slippers for comfort while using the outdoor bathroom, as well as your comments on the cleanliness of the bathroom and bathtub. We have forwarded your comments to our housekeeping team for immediate action and improvement. We look forward to welcoming you back for your next stay, for an even more comfortable and satisfying experience. Best regards, FRii Resort Gili Trawangan
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Falentina E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Next year, hope I can come again.
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Accommodation's Reply
18 Nov 2025
Dear Honorable Guest, Thank you for your kind message! We are delighted to hear that you’re planning to return next year. We look forward to welcoming you back and providing another wonderful stay. Best Regards, FRii resort Gili Trawangan
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Aldi R. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
FRii Resort Lombok is the perfect choice for those looking for accommodation with beautiful views, friendly service, and value for money. We'll definitely be back!
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Mr. Aldi, Thank you for your positive review! We are so glad you enjoyed our experience, service and value. We look forward to welcoming you back to FRii Resort Lombok and providing you with a wonderful stay. Best regards, FRii Resort Gili Trawangan
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
2 days stay here, day 1 was already amazed by the service that wow just say it woow why? because from the front office team was full of smiles, then given a welcome drink. then given the details of what the benefits are? then when asked where to rent a bike, immediately called the vendor. asked for a double pillow also immediately given. My feel full off happy and next trip I will stay here again. oh yes, thank you for the birthday cake 💚💚
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you so much for sharing your wonderful stay experience! We are so pleased to hear that your front desk service impressed you, from your friendly smiles, welcome drink, explaining the amenities, helping with bike rentals, to requesting extra pillows and birthday cake. Your positive feedback is a great motivation for our team, and we look forward to welcoming you back for your next stay and for a similarly wonderful experience. Best regards, FRii Resort Gili Trawangan
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B***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 49 week(s) ago
The amenities are incomplete, need to ask FO again. Maybe during QC it can be checked again
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for sharing your experience with us. We apologize if the room amenities were not complete and you had to request for additional amenities from the front desk. We will forward your comments regarding the Quality Control (QC) to the relevant team to ensure that the amenities are of consistent quality in the future. We sincerely hope to welcome you back again for an even more comfortable and satisfying stay. Best regards, FRii Resort Gili Trawangan
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N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Gili T, it's really cool to visit👍👍👍
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3 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you so much for your positive review! We are so glad to hear that you enjoyed your stay in Gili Trawangan! We look forward to welcoming you back to FRii Resort Gili Trawangan and providing you with a wonderful stay experience. Best regards, FRii Resort Gili Trawangan
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 52 week(s) ago
The staff is friendly, but there is no initiative to clean the room every day, so it seems like it has to be by request/ at least there is a hanger whether the room wants to be cleaned or not. Finally, when you want to rush out of the room, you have to wait for the staff to finish first. The AC is also not cold during the day because the Gili Trawangan area is hot during the day. There are no hotel slippers. There is no hotel TV. Then when I asked for late breakfast & I wanted to take it, it turned out to be directed to Hula (even though it is the same management as Frii Hotel). I mean, to make it easier for customers, the late breakfast should be placed at the Frii restaurant/reception. Finally, customers are lazy to take it.
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Accommodation's Reply
18 Nov 2025
Dear Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay with us. We have received your comments regarding room cleaning, air conditioning, and the lack of slippers provided in the hotel. As part of our Embrace Nature concept, the hotel does not provide a TV or slippers. In regards to room cleanliness, we will consider installing signs or hangers to make it easier for guests to inform us if they would like their room cleaned. For late breakfast, we would like to inform you that Hula is the only restaurant in FRii Resort, so breakfast is served there. We understand your need for comfort and highly appreciate your feedback. In the future, we will work to provide clearer information to make serving breakfast even easier and more convenient for guests. We sincerely hope to welcome you back and provide you with an even more memorable stay. Best regards, FRii Resort Gili Trawangan
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Everything is okay, Mrs. Evy, thank you for your help.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Guest, Thank you so much for your valuable review. We are glad you enjoyed your stay at our hotel. Ms. Ebi greeted us warmly and was happy to assist us during our stay. We look forward to welcoming you back and ensuring an even more satisfying stay. Thank you. FRii Resort Gili Trawangan
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Enggal P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
one stop for everything for your holiday
+2
1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Honorable Guest, Thank you for your kind words! We are delighted to hear that you found FRii Resort Gili Trawangan is a convenient one-stop destination for your holiday. We look forward to welcoming you back for another enjoyable stay. Best Regards, FRii Resort Gili Trawangan
Andi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 55 week(s) ago
Rooms and cleanliness still need to be improved.
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Accommodation's Reply
18 Nov 2025
Dear Andy, Thank you for sharing your experience. We apologize if the cleanliness of the room did not meet your expectations. Your feedback is greatly appreciated and we have passed it on to the housekeeping team to further improve the cleanliness quality. We sincerely hope to welcome you back again for an even more comfortable and satisfying stay experience next time. Best regards, FRii Resort Gili Trawangan
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