Sapphire Sky Hotel & Conference

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8.5
Very Good
From 7,654 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.5

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Staff Friendliness (90)
Bedroom (80)
Accessibility (71)
Variety (66)
Surroundings (65)
Ambiance (65)
Hotel Area (65)
Taste (61)
Room Space (58)
Bathroom (58)
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Traveler Reviews Sapphire Sky Hotel & Conference

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40
Customer reviews
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
If there is a race in BSD, I will most likely stay here again.
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Accommodation's Reply
04 Oct 2026
Dear Valued Guests, Warm greetings from Sapphire Sky BSD & Convention Centre. Thank you for taking the time to write a positive review about your stay at Sapphire Sky BSD. We are delighted to hear that you received excellent service during your stay. Your positive feedback is a great motivation for us to continue striving to provide the best service. We hope to serve you again with the warmest welcome in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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Mochamad N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I really enjoyed my stay here. The location is very convenient, very close to AEON Mall, with plenty of places to eat nearby. The booking staff were especially kind and helpful, and everyone I encountered, including the security staff, was consistently friendly and attentive. The room was clean, comfortable, and well maintained, and I had no complaints at all during my stay. I had a genuinely pleasant time here and would happily stay again. Highly recommended if you’re visiting AEON Mall, ICE BSD, or anywhere around the BSD area.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Mochamad N. Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to leave a positive review regarding your visit to Sapphire Sky Hotel BSD. We are delighted to hear that you received exceptional service during your stay. Your kind feedback serves as great motivation for us to continue delivering the best possible service. It would be a pleasure to welcome you back and provide our signature hospitality on a future occasion. Enjoy your day! Sincerely, Sapphire Sky Hotel Management
I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Like the place, delicious food, good service, clean and tidy rooms.
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Accommodation's Reply
20 Sep 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to continue striving to provide the best possible service. We look forward to serving you again in the future. We wish you a pleasant day. Sincerely, The Management Team, Sapphire Sky Hotel
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I***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It seems like the Sapphire Sky Hotel is my guests' favorite choice in the BSD area. So far, no complaints. Thank you.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guests, Sapphire Sky BSD Hotel & Convention Centre would like to express our gratitude for taking the time to write a positive review about your stay at Sapphire Sky BSD Hotel. We are delighted that you received excellent service during your stay. Your positive feedback is a great motivation for us to continue striving to provide the best service. We hope to welcome you again in the future. Have a wonderful day! Sincerely, The Sapphire Sky Hotel Management
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I***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My guests booked this hotel because it's convenient for nearby activities. The environment is pleasant and access is easy. The rooms are clean and comfortable. The food was fine. No complaints from guests. Thank you, Sapphire Sky Hotel.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, This is Sapphire Sky Hotel & Conference Center. Thank you so much for your stay and for such a wonderful review. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to us, and we will strive to provide even better service in the future. We hope to welcome you back again. Have a great day! Sincerely, The Sapphire Sky Hotel Management Team
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Ok hotel, friendly service, the best menu variety.
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1 people find it helpful
Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to continue striving to provide the best possible service. We look forward to serving you again in the future. We wish you a pleasant day. Sincerely, The Management Team, Sapphire Sky Hotel
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's really great, I don't regret booking a hotel here. Absolutely the best, I want to come back again.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your best wishes. Thank you for taking the time to leave us a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for any unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Family hotel with very friendly service.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your best wishes. Thank you for taking the time to leave us a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for any unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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g***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice to stay near the location I go.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your positive review regarding your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience you had with our food. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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AJENG A. P.
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the food is delicious, the rooms are clean.
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Accommodation's Reply
28 Aug 2026
Dear Guests, Welcome to Sapphire Sky Hotel & Conference Center! Thank you so much for your kind review. We sincerely apologize for any inconvenience you experienced regarding your meal. We will strive to improve our food and beverage service to ensure your satisfaction on your next stay. Your kind words are a great encouragement to us as we constantly strive to provide the best possible service. We look forward to welcoming you again with the highest quality service. Have a wonderful day! From the Management Team of Sapphire Sky Hotel
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T***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
It says egg martabak, but when you try it, it's more like flour martabak. The egg is so cute.
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Accommodation's Reply
18 Aug 2026
Dear valued guest, this is the Sapphire Sky BSD Hotel & Convention Center. We sincerely thank you for taking the time to leave a positive review during your stay. We fully understand the inconvenience you experienced regarding the use of the martabak. We will continue to make improvements to provide even better service in the future. Your positive feedback is a great motivation for us to always strive to provide the best service. We look forward to welcoming you with the best service again next time. Have a wonderful day! Sincerely, The Management of Sapphire Sky Hotel
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W***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service, good atmosphere, strategic location.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your best wishes. Thank you for taking the time to leave us a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for any unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
its awesome, still included in the central area of tangerang city, easy to reach on maps, basically the best
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1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your positive review regarding your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience you had with our food. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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agnes y.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 10 week(s) ago
Unfortunately, I had a bad experience staying at this hotel. The bedsheets were dirty, and the room was very noisy because it wasn’t soundproof.
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Accommodation's Reply
18 Aug 2026
Dear Ms. Agnes Y., Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review about your stay at Sapphire Sky Hotel BSD. We understand your less-than-ideal experience during your stay. We will follow up on your complaints regarding the linens and noise to provide a better experience in the future. Your positive feedback is a great motivation for us to always provide the best service. We are honored to have the opportunity to serve you again in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel.
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Johan P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I always stay here when there's a running event at QBig or the surrounding area. It's simply the best.
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1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Mr. Johan, Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel again. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel.
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agnes y.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 10 week(s) ago
The worst hotel I've ever stayed in. I couldn't sleep because the room wasn't soundproof, and it faced the main road, making it very distracting from the sound of motorbikes and cars. The sheets, blanket, and bedcover were dirty, stained with strange stains, and the room smelled strange.
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Accommodation's Reply
18 Aug 2026
Dear Ms. Agnes Y., Sincerely, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review about your stay at Sapphire Sky Hotel BSD. We understand your less-than-ideal experience during your stay. We will follow up on your complaints regarding the linens and noise to provide a better experience in the future. Your positive feedback is a great motivation for us to always provide the best service. We are honored to have the opportunity to serve you again in the future. Have a wonderful day! Sincerely, The Management, Sapphire Sky Hotel.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The staff are friendly, especially the security guard who assisted me with parking as the space is limited.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD extends its deepest respects and gratitude for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We are delighted to hear that you received excellent service during your stay. Your positive review is a great motivation for us to continue striving to provide the best possible service. We look forward to serving you again in the future. We wish you a pleasant day. Sincerely, The Management Team, Sapphire Sky Hotel
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Trilita Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, but the swimming pool is a bit dirty.
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1 people find it helpful
Accommodation's Reply
19 Jul 2026
Dear Ms. Trilita, Warm greetings from Sapphire Sky Hotel & Conference BSD. Thank you for visiting and taking the time to rate us. We apologize for any inconvenience caused by the swimming pool during your stay. Your review is invaluable in helping us improve and control things in the future. We look forward to serving you again with the best service in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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E***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Ok, good hotel in South Tangerang.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Sapphire Sky Hotel & Conference BSD respectfully submits your positive review regarding your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience you had with our food. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel. Your positive review is a great motivation for us to always provide the best service. We hope to serve you again with our best service in the future. Have a great day! Sincerely, The Management Team, Sapphire Sky Hotel
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Yunita A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It's always a pleasure to stay at this hotel. It's clean and comfortable to rest.
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Accommodation's Reply
06 Jul 2026
Dear Ms. Unita A., Sincerely yours, Sapphire Sky Hotel & Conference BSD. Thank you for taking the time to write a positive review during your stay at Sapphire Sky Hotel BSD. We sincerely apologize for the unpleasant experience regarding the food at our hotel. We will review and improve the quality of our food to ensure you have a wonderful experience when you return to our hotel again. Your positive review is a great inspiration for us to always provide the best service. We hope to serve you again with our best service in the future. Have a wonderful day! Sincerely, The Management Team, Sapphire Sky Hotel
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Number of reviews per page
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