The hotel is nice, the rooms are Japanese-style. The food is delicious. I'll be back again soon.

So far the service is okay, the room is big, late check-out until 1 am. However, the TV only has general channels, and the refrigerator in my room was dead, I only found out on the day I wanted to check-out.

Not my first time, always happy to spend nights in Tama.

Been here for a long time, now here again, still nice and comfortable, well looked after

Korean breakfast set. Spacious and clean rooms. Fast Wi-Fi. Worth the price. Really good.

The room was very pleasant. Spacious, clean, and had a spacious bathroom. Breakfast was a Korean set meal. It was quite tasty and healthy, and there were additional drinks like tea and coffee available for personal use. Privacy was guaranteed thanks to the card access. It was a good stay, and the price was worth it.

The comfortable room is quite spacious, the king size bed is soft, the pillows are comfortable and clean. The bathroom floor is not very clean but it's not a problem. Yes, the problem is that breakfast is in a hot, sweltering room without air conditioning with furniture that is not suitable for eating at a small table. The dining position is uncomfortable because the table is very low, not a buffet but an a la carte choice upon check-in. I chose chicken curry but the curry sauce tastes strange and is predominantly salty, and the tofu soup is also predominantly sour. I got a headache eating it, there was no chili sauce either. The coffee was not good, it completely ruined my morning mood. Luckily it was the last day. To avoid ruining the mood, I made my own coffee in the room because I brought Excelso. It is a small hotel, only 2 floors, so there are no facilities at all.

It's really nice to stay here. If you don't need a swimming pool, this is really okay. The environment is cool because there are many trees, it's not on the side of the highway, so it's not too noisy. The room is very spacious because I chose the deluxe one, complete amenities including a hair dryer.

A simple hotel for business purposes. The restaurant staff is already busy preparing food; please add more staff or make it self-service like a typical restaurant, with prices around 700,000-800,000 Rupiah.

The hotel staff was very nice. The room was spacious and clean.

When staying here, you're asked to choose your breakfast, unlike the buffet style of other hotels, so the choices are very limited. When I asked if food could be prepared for suhoor (pre-dawn meal), the receptionist immediately said no. This means flexibility and customer service are somewhat lacking here. The receptionist was also a bit unfriendly at check-in. Hopefully, this will improve in the future.

I recently stayed at Tama Boutique Hotel and, overall, had a good experience. The ambience, especially outside the guest rooms, is very pleasant. The front desk associate who handled my check-in was okay, accommodating. He appeared to be newly joined, but I would suggest avoiding mentioning this to guests, as it may affect confidence in the service. The lobby can become quite warm at certain times, so better air conditioning management would improve guest comfort. The lift also requires maintenance, as it felt somewhat bumpy on several occasions. The room was generally in good condition, but there are opportunities for improvement in attention to detail regarding cleanliness. I noticed small ants gathering around my food, and the bathroom grout and sealant showed visible fungus and mold. The condition of the towels, particularly the bath mat, was below standard. While I understand the housekeeping team’s efforts to present them neatly, the wear and tear were still quite noticeable. There was also inconsistency in the towel colors, with a faded brown bath mat outside the bathroom and blue towels inside, which created an unclear standard of presentation. On a positive note, the housekeeping team was friendly, accommodating, and always willing to help. One significant issue occurred on the second day when I returned to my room and found a strong cigarette smell, as though someone had been smoking inside. I was later informed that the guest in the adjacent room had been smoking. This was quite unpleasant and impacted my stay. During check-out at around 7:30 PM, the female receptionist served me well. However, there may be room for improvement in grooming standards, such as ensuring a more polished appearance. Overall, it was a good stay, but improvements in maintenance, cleanliness, towel quality, smoking control, and certain presentation standards would further enhance the guest experience.

The front desk staff appeared relatively new, although there is no need to specifically highlight this. He was accommodating, relaxed, and greeted guests with warm smiles during check-in. The elevators could benefit from maintenance, as they occasionally felt unstable during operation. The exterior corridor and room entrance area on the 3rd floor were nicely decorated. The room itself was pleasant, comfortable, and generally well-presented. However, attention to cleanliness details, particularly in the bathroom, could be improved. The tile grouting showed signs of mold, and the toilet bowl would benefit from deeper cleaning using appropriate cleaning chemicals. The bathmat appeared worn and seemed to have been repaired rather than replaced. While the Housekeeping team made an effort to improve its condition by repairing the edges, the overall quality did not meet expected standards. In addition, there was an inconsistency in the bathroom linen presentation. The towel provided in the shower area was blue, while the bath towels were brown, and the bathmat outside the bathroom was a different style and color, resulting in a lack of uniformity. There were also small ants in the room, and some of my food attracted them. On the second day of my stay, the room was filled with cigarette smoke until around noon. It appeared to be coming from a neighboring room where smoking was taking place, which significantly affected comfort and overall guest experience. The emergency staircase should be kept completely clear of stored items and equipment at all times for both safety and compliance reasons. It appears that the hotel would benefit from having a proper designated storage area to support operational needs and prevent the use of emergency access routes for storage purposes. The Housekeeping staff were friendly and accommodating throughout the stay. The front desk staff during check-out were also courteous and pleasant. It may be beneficial to establish more consistent grooming and makeup standards for the reception team. Overall, the stay was satisfactory. The main opportunities for improvement lie in the details mentioned above. In addition, the property has reached a stage where more comprehensive maintenance investments would be beneficial. Continued investment in upkeep, facility improvements, and operational infrastructure will help ensure that this boutique hotel maintains its quality, comfort, and appeal for guests despite its simple concept.

The hotel is very clean and comfortable, quiet and not noisy.

The location is super strategic, if you want to play at Paskal it's close, to PVJ just go up. The area also still feels very cool (although not as cool as Lembang). The hotel is not that big, but it looks very well maintained even though it has been standing for 10 years as far as I know, all the facilities are functioning well, clean and smells cool too. Sleeping is also fun to get a bolster. For pillows, bolsters, and mattresses the type that is not too soft, is also healthier for the spine (in my case it was very comfortable). The design is really modern, I didn't expect that even though the hotel is not that big, the design is really cool, and it doesn't feel dark or scary at all. Sunlight also enters the room. If it's early in the morning, it's really cool to open the balcony door. The TV is also okay, it's already a smart TV. Funny thing is there are kimonos in the room, so sleeping can feel like wearing a cute kimono, different from other hotels. In the bathroom, there is a seat in the shower, perfect if you bring an elderly person, then when you take a shower you can sit like that. The amenities are complete, with a hair dryer. The most impressive part was the breakfast, so I chose the a la carte menu. I had beef bulgogi. It wasn't a big portion of rice, but it was a complete selection of delicious beef, and there were other side dishes like spinach, odeng, and miso soup. I got a delicious strawberry juice. I made it myself, so it was real juice, not syrup like most hotels, and it wasn't too sweet. I also got pudding. It was healthy and not too sweet, but the sweetness from the sweetened condensed milk was just enough for the pudding. This was a healthy breakfast; if you like healthy breakfasts, this is a great option! Although the portion wasn't that big, my husband was still full (he eats a lot too). The only downside was that the room wasn't soundproof. I woke up early in the morning because the kids were playing with the doorbell (probably in their room), and the sound was so loud it felt like the doorbell was ringing in my own room. The sound of children running around was quite audible in the lobby. But overall, it's really worth staying here.

We really liked the bathroom, the bed was also big and nice. The room has so much storage so it's always tidy, they clean the room every day. They have Bornga resto downstairs and can be sent to your room, but the breakfast choice is great with that granola set. But all staff are so helpful, they even helped me print my biometric stuff for the embassy appointment. Really a great place for staycation while you wait for the visa decision. Will definitely come back.

Okay, it's quite helpful and the room is clean.

I was so happy to stay here for 3 days and 2 nights. The atmosphere was peaceful, and the breakfast was delicious. Parking is limited, but I always found a spot. Overall, highly recommended, and I'll definitely be back.

Centrally located, clean rooms.

I booked a deluxe room, but it felt smaller than on my previous trip. I assumed the deluxe rooms on the side were indeed smaller.