Overall Ratings & Reviews Bintan Beach Resort

The room is not very clean, especially the balcony is very dirty! The service is lacking and there are no sandals and no coffee power outlets. The TV picture is bad and there is only 1 type of breakfast and that is only lontong, there is only 1 type of fruit, watermelon.

interior and room furniture....staying in a 3 star hotel but feels like staying in a budget hotel

Mosquitoes, air con not so strong, no mini fridge and kettle.

BBR recommendation, good place, close to everywhere and will come back here again

For the price of 300+ it's quite worth it, take the one with sea view so it's even better. The AC is not cold, the rest is so-so, eat and look around for Richeese and friends.

No slippers, no kettle. Breakfast is always noodles with various variations of noodles. The view from the balcony is nice, the sound in front of the door is noisy. Friendly staff. The room is quite spacious, suitable for a staycation.

The maps are not managed directly by the hotel so the way is through small alleys. The breakfast options are also not very interesting, the fruit is only pineapple. The cleanliness of the rooms and bathrooms is really lacking.

One of the recommended hotels if you travel to Tanjung Pinang, the rooms are clean and spacious.

The linen is dirty and torn and not proper, the AC is hot but not cold, pay attention to the cleanliness of the room.

The staff was friendly and the check in process was easy.

Management and environment that support each other

The hotel's location is good, the service is friendly and the facilities are okay, but the mattress is not soft enough and the pillows are worn out, only the pillowcase is good, and the blanket is too thin and needs to be replaced. Another thing is, if possible, a lift should be provided to make it easier to access the upper floors.

The service provided is very friendly and the hotel facilities are complete and the environment around the hotel is also clean.

It's really great, especially for families, the location is just right, strategic.

just opened the door of the room immediately given a view of the bathroom overflowing flood. complained to the receptionist to be given a replacement room but was not given on the grounds that the other room was full and would be checked by them first for the overflowing toilet water. after being checked by their team that it could not be fixed immediately, then given a replacement room where initially it was informed that there was no replacement room because the room was full ??!! in the room there is also no electric kettle provided and must be asked to the receptionist if you want hot drinking water.

The back of the hotel is directly connected to the sea and you can see the edge of Tanjung Pinang Island

Sorry for the photos are still on the camera so can't upload yet. for the experience of staying here .. and this is the first time for us. but in the future if we go to Tanjung Pinang we will stay here again. from the check-in service, the friendliness of all the hotel staff made us feel like we were staying not in a hotel but in a family home because they were so friendly. the atmosphere is comfortable, quiet and clean. both the room, bathroom and the environment impressed us. the hot and cold showers function well. the room service is also good, because we stayed for 2 nights, the second night the room was immediately cleaned, the sheets, blankets, towels were replaced with clean ones .. for the food .. because we stayed during Ramadan .. so we had Sahur at the hotel. the food was clean and suited our tastes. at 03.00 am the food was ready .. if not yet down also at 03.30 definitely contacted to the rooms that are indeed carrying out the fasting of Ramadan. so for friends who are really intending to stay in Tanjung Pinang. we highly recommend this BBR ... 👍😍

Friendly staff, thank you FO who always helps

The service is very good

The service is very good