The staff is nice and quick to respond, the location is close to Lam Wah Hospital, you can walk there & if you use Grab it costs around RM8, there is a dispenser & public iron, all the facilities are useful, the hotel environment is also clean, it's just a bit confusing that there is no daily room cleaning or is that really the case. Finding halal food is difficult for me. I can't find it anywhere, so I order online and it's also a bit far, the cost can be close to the price of the food or maybe I just lack information. Overall it's good, it's just a hassle to find food