8.2
Very Good
From 3,488 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.1

Location

8.5

Service and Facilites

8.2

People often mention about Amaris Hotel Pettarani Makassar
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Bedroom (28)
Distance to City Center (27)
Taste (27)
Ambiance (25)
Bathroom (24)
Staff Friendliness (23)
Hotel Area (22)
Accessibility (20)
Check-in/out Time (19)
Wifi (18)
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Traveler Reviews Amaris Hotel Pettarani Makassar

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40
Customer reviews
Hardin
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Transit
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10.0
/10
Reviewed 2 day(s) ago
Welcomed by very friendly receptionists, clean environment, spacious room.
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Tjitra D.
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9.7
/10
Reviewed 3 day(s) ago
Best choice, minimalist price, friendly service, clean rooms, varied breakfast menu, strategic location, recommended for return in Makassar.
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G***t
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Business
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6.7
/10
Reviewed 7 day(s) ago
Hotel must have been nice when newly built. But now the rooms look shabby. Room was also damp like it has not been ventilated for awhile. Bathroom starting to look rundown and not well-maintained. Breakfast was so-so, local rice and noodles breakfast with no eggs in sight. I would look for other options at this price range when visiting Makassar again.
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K***d
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9.7
/10
Reviewed 1 week(s) ago
Wonderful.. amazingly good and clean
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Z***l
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9.4
/10
Reviewed 3 week(s) ago
Thank God, the staff was very friendly. Plus, breakfast was free and delicious.
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J***z
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Business
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8.8
/10
Reviewed 3 week(s) ago
had to wait up to 1 hour because the hotel and Traveloka systems had problems when checking in, fortunately the hotel staff were very friendly in helping
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A***l
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10.0
/10
Reviewed 4 week(s) ago
Very strategic hotel and good service... Cleanliness is okay.
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M***a
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Staycation
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5.8
/10
Reviewed 7 week(s) ago
When I first entered the room it was dirty and smelly, the table and chairs were dirty as if they hadn't been cleaned, the sheets had lots of stains, the floor was dirty, I asked for it to be cleaned again but it still wasn't clean.
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Accommodation's Reply
27 Jun 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you Sir/Madam for taking the time to give a review and share your experience while visiting our hotel. We apologize for the incident that you experienced, especially the condition of the room that was not as expected, namely there was dirt on the table, chairs and floor as well as sheets that had stains. We have conducted an investigation and conveyed it to the relevant team to be able to improve in the future. Once again, we apologize for the incident that you experienced and we hope that you can still trust us to serve you again at Amaris Hotel Pettarani Makassar. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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F***a
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10.0
/10
Reviewed 7 week(s) ago
The room is clean, comfortable, and spacious. Overall it's really good! The hotel staff are also friendly and very helpful during your stay. The location is strategic, close to everywhere, so it's perfect for those who want to explore the surrounding area. The breakfast is delicious, although the food choices are not too many. Still recommended! 👍
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Accommodation's Reply
12 Jun 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you for your review and sharing your experience during your stay at Amaris Hotel Pettarani Makassar. We are very happy to receive your review and of course you convey this about the clean and expected rooms, our friendly and helpful staff and the breakfast we serve. The strategic location of our hotel makes it easy for you to do activities. Once again, for the review you have given, we say thank you very much. We look forward to serving you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, well-being and success. Best regards, Daniel Soetiono. Hotel Manager
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Baharuddin
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8.5
/10
Reviewed 9 week(s) ago
friendly hotel staff and great location,
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr. Baharuddin, Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very happy to know that you had a memorable experience especially with the hospitality of our staff. Our strategic location makes it easy for you to do activities. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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A***h
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8.6
/10
Reviewed 11 week(s) ago
When I entered the room it smelled, the pillowcase was dirty and there was blood on it 😤
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Accommodation's Reply
12 Jun 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! We apologize for the inconvenience you experienced during your stay with us. This is what you convey regarding the smelly room and also the dull pillowcase with blood stains. Regarding this matter, we and our team have conducted an investigation and we will fix it so that it will not happen again in the future. We thank you for conveying this problem and we deeply apologize for the incident that you experienced. We hope that you will still give us the opportunity to provide better hotel services and products on your next visit. May you always be given health, well-being and success. Best regards, Daniel Soetiono. Hotel Manager
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M***a
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5.4
/10
Reviewed 11 week(s) ago
Book this hotel just for 3 hours quick rest as I only have 9 hours in Makassar First room they gave us is the one with the bed up..wow.. Second room was hot, ac is off, dusty, smelly, and dirty. All the bedding had a spot, greyish and yellow colour. Shower is even a disaster the knob fell off out of nowhere as it’s been glued before. Can’t describe any longer since the pictures already explain itself.
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Warmest Greetings from Amaris Hotel Pettarani Makassar! First of all thank you for your trust to stay at our hotel as your main accomodation destination while you are in Makassar. Please allow me on be half of the team to express my sincerest apologies for the inconvenience, regarding the issue you experienced during your stay, especially with our room readiness and room cleanliness. For sure, we will keep learning and improving in order we keep polishing better service and product delivery to all our valuable guest. Once again, thank you very much for staying with us and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Daniel Soetiono Hotel Manager
c***a
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Business
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8.3
/10
Reviewed 12 week(s) ago
The first bedroom I entered smelled like a newly painted room.. lots of paint spills everywhere and the mattress was dirty with paint.. finally I asked to change rooms.. Please clean the room first if it is not suitable for consumers.
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2 people find it helpful
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Nandang H. R.
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Business
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8.7
/10
Reviewed 12 week(s) ago
The check-in process was quite fast.
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2 people find it helpful
H***l
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Transit
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8.5
/10
Reviewed 13 week(s) ago
The hotel staff is nice, but the rooms are not recommended.
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Ardi Z.
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Business
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8.5
/10
Reviewed 15 week(s) ago
The location is quite strategic and the breakfast is quite good. It's just that the room smells musty and is not very clean.
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K***o
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8.5
/10
Reviewed 18 week(s) ago
Friendly staffs, very helpful.
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for spent your time to share your experience during your stay with us while you visit Makassar area. We are very happy to know that we can meet your expectation on fulfilled your needs during your stay. We have share your comment to our staff as it is a compliment for us. Again thank you so much and hope to see you soon come back with us. We look forward to give you our best hospitality again on your next visit to Amaris Hotel Pettarani Makassar. Best Regards, Daniel Soetiono Hotel Manager
G***n
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8.5
/10
Reviewed 19 week(s) ago
Recommended and nice hotel.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we know that you had a memorable experience while staying at our hotel, of course we will convey this to the team to be a motivation in providing better hotel services and products to our guests. Once again, we say thank you very much for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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O***r
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9.7
/10
Reviewed 20 week(s) ago
The location is in the middle of the city. I came here for a business trip.
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review and sharing your experience while staying at Amaris Hotel Pettarani Makassar. We are very happy that you had a good impression during your stay and also that our strategic location makes it easy for you to do activities. For this, we would like to express our gratitude to you and we convey to the team to be an encouragement in providing better hotel services and products in the future. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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Intan i. a.
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Business
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8.5
/10
Reviewed 20 week(s) ago
Comfortable and close to the destination.
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Accommodation's Reply
07 Apr 2025
Dear Mrs. Intan i. A., Warm Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priorities and we are very happy to know that you had a memorable experience, of course we will convey this to the entire team as an encouragement in providing better hotel services and products in the future. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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Number of reviews per page
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