aw
anggie w.
6.6
/10
Reviewed 1 week(s) ago
The only downside is the receptionist, they were not in a single set, they were mostly chatting with their partners, from check-in to check-out. Very unprofessional. Check-in had to wait a long time, while the group that had just arrived could immediately check-in even though it was not yet 2 o'clock. When it was time to check-out, they were told to wait while the room was still being checked, after waiting a long time, they were not told that the room check was finished if we didn't ask. They were mostly chatting even though Grab had been waiting for us for a long time. The receptionist was really bad.
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