Woodpecker Hotel

Explore Woodpecker Hotel
7.8
Pleasant
From 2,436 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.5

Meal

7.4

Location

8.2

Service and Facilites

7.6

People often mention about Woodpecker Hotel
All
Bathroom (56)
Ambiance (53)
Bedroom (52)
Surroundings (46)
Distance to City Center (45)
Accessibility (45)
Staff Friendliness (45)
Room Space (34)
Hotel Area (33)
Wifi (28)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Woodpecker Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 1 week(s) ago
The interior of the room and bathroom really needs updating, the wooden floor is very unsuitable, the balcony is not clean and the door is difficult to open. The bathroom mirror is stained, honestly when you enter it does not feel like a well-maintained inn. The corners of the floor are dusty, so you wonder if a room like this is worthy of being given to customers, I want to complain too much. The sink water is very small :(
Read More
Translated by Google Icon
See original
2 people find it helpful
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
The room size doesn't match the description in the app. The bathroom is slippery and smelly. The sink faucet is broken, the AC isn't cold, the room isn't soundproof, and worse, there's no housekeeping to clean it. This place is only good for a few hours of transit for those who want to rest. I don't recommend staying for a day, given the extremely dirty cleanliness conditions. 👎
Read More
Translated by Google Icon
See original
Find this review helpful?
T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
good for the whole
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Oct 2026
Thank you so much for your kind review! ❤️ The friendliness of our staff is our top priority. We are very glad you felt so welcome. Sincerely, from all of our staff, and we hope to welcome you again. ❤️
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The room and bathroom were not clean, the paint was dirty, and it still smelled.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Oct 2026
Good morning. We apologize for any inconvenience you experienced during your stay. 🙏 Thank you very much for your valuable feedback regarding the cleanliness of the room. We have immediately informed our housekeeping and maintenance teams to investigate and rectify the issue to prevent such incidents from happening again. We sincerely apologize that your stay did not meet your expectations. We hope to have the opportunity to provide you with better service on your next stay. Sincerely, Management
Translated by Google Icon
See original
G***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 5 week(s) ago
The room smelled like toilet paper, no soap, no tissues, no trash can. It was a real disappointment.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
18 Oct 2026
Good morning. We apologize for any inconvenience you experienced during your stay. 🙏 Thank you very much for your valuable feedback regarding the cleanliness of the room. We have immediately informed our housekeeping and maintenance teams to assess and improve the situation to prevent such incidents from happening again. We sincerely apologize that your stay did not meet your expectations. We hope to have the opportunity to provide you with better service on your next stay. Sincerely, Management
Translated by Google Icon
See original
Profile Picture
Yusuf P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
May you always be more successful in the future.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Oct 2026
Thank you so much for your kind review! ❤️ The friendliness of our staff is our top priority. We are very glad you felt so welcome. Sincerely, from all of our staff, and we hope to welcome you again. ❤️
Translated by Google Icon
See original
A***s
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 14 week(s) ago
The TV was broken and couldn't be used. The room smelled bad when I entered, and the bathroom was full of insects like flies in the morning.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
18 Oct 2026
Good morning. We apologize for any inconvenience you experienced during your stay. 🙏 Thank you very much for your valuable feedback regarding the cleanliness of the room. We have immediately informed our housekeeping and maintenance teams to assess and improve the situation to prevent such incidents from happening again. We sincerely apologize that your stay did not meet your expectations. We hope to have the opportunity to provide you with better service on your next stay. Sincerely, Management
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 15 week(s) ago
The shower was not very good. The water flowed unevenly because the shower head was clogged. The bathroom water smelled a bit. The soap dispenser was EMPTY, and I asked for it to be filled but it wasn't. Toothbrushes and Wi-Fi had to be requested before they were given. The elevator also needed repairs.
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
18 Oct 2026
Good morning. We apologize for any inconvenience you experienced during your stay. 🙏 Thank you very much for your valuable feedback regarding the cleanliness of the room. We have immediately informed our housekeeping and maintenance teams to assess and improve the situation to prevent such incidents from happening again. We sincerely apologize that your stay did not meet your expectations. We hope to have the opportunity to provide you with better service on your next stay. Sincerely, Management
Translated by Google Icon
See original
D***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Reception helpful, place easy to find and close to everywhere.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
18 Oct 2026
Thank you so much for your kind review! ❤️ The friendliness of our staff is our top priority. We are very glad you felt so welcome. Sincerely, from all of our staff, and we hope to welcome you again. ❤️
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
I canceled my planned 6-night business trip, staying in two rooms, after the first night because I was itching. After checking, I found the mattress was infested with bed bugs. There was no apology, and I felt guilty from the hotel or booking agent. So I'm uploading actual reviews from the hotel and booking agent service, hoping for some change.
Read More
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
18 Oct 2026
Good morning, Mr./Ms. Kak. We apologize for the inconvenience you experienced during your stay. Thank you so much for your valuable feedback. Regarding the cleanliness issue you mentioned, we have immediately informed our housekeeping and maintenance teams to investigate and rectify the problem to prevent it from happening again. We sincerely apologize that your experience did not meet your expectations. We hope to have the opportunity to provide you with better service on your next stay. Sincerely, Management.
Translated by Google Icon
See original
j***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very pleasant. Clean room.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Oct 2026
Thank you so much for your kind review! ❤️ The friendliness of our staff is our top priority. We are very glad you felt so welcome. Sincerely, from all of our staff, and we hope to welcome you again. ❤️
Translated by Google Icon
See original
Julius A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 19 week(s) ago
I checked in at 2 o'clock, but I only got into the room at 4:30 and there was no corresponding accountability.
Translated by Google Icon
See original
Find this review helpful?
G***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 19 week(s) ago
The location is strategic. There are many restaurants and coffee shops around the hotel.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Arya A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
The staff is friendly, the service is good, the atmosphere is calm.
Translated by Google Icon
See original
1 people find it helpful
M***a
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
The picture tells everything......
6 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Got room 510 Family Room, couldn't sleep because it was so noisy, no soundproofing at all, facing the rooftop cafe ODOS, students hanging out laughing until morning could be heard in the room, the outdoor AC was also very loud. I'll show you a photo of the rooftop cafe opposite which was still bustling with activity at 3 a.m.
Translated by Google Icon
See original
3 people find it helpful
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 26 week(s) ago
The AC is not cold, the bathroom smells sharp and the bedcover is in a dull condition.
Translated by Google Icon
See original
3 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 26 week(s) ago
Not maintained, the front lobby is messy, the elevator is hot, the room walls are peeling, the broken sink faucet was not fixed or offered to move rooms, the bathroom smells, no tissue provided, the trash can is only in the bathroom, the towels are moldy.
Translated by Google Icon
See original
1 people find it helpful
S***t
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 26 week(s) ago
The location is strategic, close to campus, lots of food around, limited motorbike parking, close to the pharmacy.
Translated by Google Icon
See original
4 people find it helpful
S***t
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
Worth for money, if it's just for bathing and sleeping it's not a problem, yesterday the room key was problematic, even using a metal key, the smell of the toilet penetrated the room so it smelled really bad, towels and soap dispensers are available, other toiletries bring your own, hot water for bathing is safe, no electric kettle, TV don't know how to turn it on burez, but it's not necessary because it's always out, maybe there's no make up room service, stayed 2 nights, 2 mineral waters were prepared in the room during the stay.
Read More
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40