Overall Ratings & Reviews Treetops Executive Residences

I spent around SGD40,000 for 3 apartments for 3 weeks stay. 1 week with voucher from app, and two weeks paid directly to the hotel. This is what I got: - All the receptionists were very bad in hospitality. - I got an apartment which smelled very bad. The carpet inside my room, especially beside my bed, smelled like a dirty toilet. I had to wait 5 days to be moved from there... after a lot of complaints. The response from the receptionist was talk only, and it seemed like they did not care about our problems. - My family members lost his money inside his bag when we left the hotel, and we are still waiting for an answer from the manager until now. No apology or regret was shown by them.

Great facilities and location. Very homey as well, perfect for family vacation. The unit is equipped with complete kitchen appliances and washing machine, so great if you're traveling with kids (and wanted to prepare your own meals, doing laundry etc).

Great location. Nice set-up. Good ambiance. Decent breakfast. A little too pricey.

Great overall experience, except first day and night had to content with bad smell in the apartment. Called the service people twice for help. They brought in air filter and ionizer. But did not help much. No smell in the room we changed into.

Everything is great at Treetops. Will come back here again someday.

nice hotel...good services...great location