8.1
Very Good
From 914 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.6

Location

7.9

Service and Facilites

8.1

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Traveler Reviews OYO 863 Tenacity Guest House Syariah

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Customer reviews
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Ahmad M. B. Z.
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9.7
/10
Reviewed 146 week(s) ago
The service is very friendly and the place is very clean. Anyway, it's the best for Tenacyti Guest House Syariah.
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HERU PRAMONO
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8.3
/10
Reviewed 154 week(s) ago
Clean rooms, scented sheets & pillows. Only there are mosquitoes in the room.
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Nabilla j. p.
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6.0
/10
Reviewed 155 week(s) ago
The receptionist is not friendly. Room beyond expectations.
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1 people find it helpful
Nurhamsyah H.
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9.3
/10
Reviewed 155 week(s) ago
Friendly prices for appropriate facilities.
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Accommodation's Reply
14 Jul 2022
Thank you for rating us, Nurhamsyah! Your review made our day. We hope to please you with our services. Greetings, Jane!
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Reitha R.
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8.1
/10
Reviewed 155 week(s) ago
Reviews for service improvement: 1. Sheets, pillowcases and blankets to be washed more cleanly so that there are not many stains left. 2. The bathroom should be diligently cleaned both the floor and closet, given camphor so that it smells and is comfortable so that there are no worms.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, Reita! Thank you for sharing your valuable experience and feedback with us. We will try our best to give you a great experience on your next visit. Regards, Amelia.
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Rena I. R.
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8.5
/10
Reviewed 159 week(s) ago
A suitable place for transit.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Rena! We are happy to know that you liked our service. Have a nice day :) Regards, Jane!
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NFP
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8.5
/10
Reviewed 160 week(s) ago
Order 7 rooms, but not all AC rooms work well, the sheets have yellow spots so use their own mats, when on the phone the clerk is quite helpful.
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Accommodation's Reply
16 Jun 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon
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salman s.
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6.2
/10
Reviewed 161 week(s) ago
The bathroom was horror, the closet was shaking, and I was bitten by mosquitoes.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we're known for. Regards, Simon
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Agus A. M.
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6.9
/10
Reviewed 162 week(s) ago
If it's just for transit purposes, it's recommended because at a price that is not too expensive, you already get a room with ac facilities, tv, warm water, towels
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davidfriyanto
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5.8
/10
Reviewed 162 week(s) ago
The sheets have lots of black spots, hot water doesn't come out when showering.
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Annisa R. A.
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5.5
/10
Reviewed 162 week(s) ago
The walls are damp and not smooth, the bathroom is very dirty and smelly, the hoses are leaking, the sheets are very dirty and the color has turned gray. Stayed here with family and children, not child friendly, too many sockets on the wall, children can reach. Choose this hotel because it was too late to arrive in Cirebon, finally reading visitor reviews, they said it was comfortable, etc., when I tried it straight away, it turned out to be very disappointing. Not up to OYO standards!
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Sari M. P.
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6.0
/10
Reviewed 162 week(s) ago
The mattress looks like it has fleas, itches, there are so many mosquitoes that you bought mosquito repellent, then the bathroom smells a bit, it's time to change the sheets and towels, it's not worth it to be installed or given to guests, it's nice because it's in the middle of the city everywhere near.
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1 people find it helpful
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MOHAMMAD Z.
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9.1
/10
Reviewed 170 week(s) ago
My experience with my family was pleasant, the hotel was clean, suitable for transit in the city of Cirebon.
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Accommodation's Reply
24 Mar 2022
Hi, Mohamad! Your kind words of appreciation always motivate us to serve you better than ever. Stay connected with us and we will continue to strive to maintain this love. Hope you have a great day ahead. Regards, Ivy
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ikhlash i.
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5.5
/10
Reviewed 171 week(s) ago
The bed has lots of fleas. Hot water doesn't work.
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1 people find it helpful
Accommodation's Reply
24 Mar 2022
Hi, Thank you for taking your valuable time to rate us. It seems that you are not completely satisfied with our service and we will certainly try our best to meet your expectations in the future. Regards, Jackson
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N M R.
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8.8
/10
Reviewed 171 week(s) ago
The inn is comfortable and close to access everywhere in the city of Cirebon.
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Accommodation's Reply
19 Mar 2022
Hi, Rifai! Glad to hear you enjoyed our offer, have a relaxing day. Regards, Ivy
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Sri W.
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6.2
/10
Reviewed 171 week(s) ago
Sheets and pillows are not clean, lots of stains.
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Accommodation's Reply
16 Mar 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time Regards, Amelia
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Triyanto R.
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6.2
/10
Reviewed 172 week(s) ago
Booking at night, okay service. The sheets had lots of spots, then while sleeping, suddenly it rained heavily and the window leaked. The water seeps in until it floods on the floor. Then we reported and were moved to another room, a bit better than the previous room. The hot water also doesn't work.
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Accommodation's Reply
16 Mar 2022
Hi Triyanto, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Andrew
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N M R.
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8.8
/10
Reviewed 172 week(s) ago
The rooms are clean, the facilities are adequate according to the price, the location is close to various places to eat in Cirebon.
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Accommodation's Reply
11 Mar 2022
Pleased to hear your kind words of appreciation, Rifai Rifai! We will try our best to never fail in amazing you every time. Regards, Masduku!
Willy
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5.9
/10
Reviewed 173 week(s) ago
The toilet smells, the toilet gap to the floor does not close tightly so that dirt can come out again, the drain hole in the toilet smells. For decent service, the condition of the room is quite clean.
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Accommodation's Reply
02 Mar 2022
Hi Willy,! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Masduku!
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Luthfi A.
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6.0
/10
Reviewed 182 week(s) ago
I think its different from the picture:(
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