I***a

Leisure

10.0

/10

Reviewed 2 day(s) ago

The staff are very friendly and very helpful.

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irfan i.

10.0

/10

Reviewed 2 week(s) ago

Overall everything is okay, only sometimes there are some reception staff who may be less friendly and look at guests from a physical perspective so that there is a real difference in service to each guest.

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Accommodation's Reply

23 Oct 2026

Dear Mr./Mrs. Irfan I., This is a message of our deepest respect from Maxone Hotel & Resort Makassar. We sincerely apologize for any inconvenience you experienced during your stay at our hotel and thank you for your feedback and comments. These will help us improve our services in the future so that we can provide you with a better experience during your next stay at Maxone Hotel & Resort Makassar. We hope that we will be able to provide even better service on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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R***i

9.4

/10

Reviewed 5 week(s) ago

The room wasn't soundproof, especially since it seemed to be a family-friendly space. There were a lot of children staying there, so noise was audible, especially when they played in the hallway. Otherwise, it was fine.

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Accommodation's Reply

23 Oct 2026

Dear Mr./Ms. R*i, Maxone Hotel & Resort Makassar would like to inform you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. These will help us improve our services in the future to provide you with a better experience during your next stay at Maxone Hotel & Resort Makassar. We hope to have the opportunity to serve you even better on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager. (Reply dated September 20, 2026)

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Indah

9.1

/10

Reviewed 5 week(s) ago

kids friendly, area hotel bersih

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Accommodation's Reply

23 Oct 2026

Dear Ms./Mrs. Indah S., This is a brief message from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Surya S. P. H.

Staycation

10.0

/10

Reviewed 5 week(s) ago

This is a really great hotel... every time I go to Makassar, I always stay here. You could say this is a VIP customer, haha

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Accommodation's Reply

23 Oct 2026

Dear Ms./Mrs. Suriya S.P.H., This is to inform you that Maxzone Hotel & Resort Makassar would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Verified Traveler

Staycation

9.1

/10

Reviewed 6 week(s) ago

My son enjoyed his vacation here, and God willing, he'll come back again. It's absolutely fantastic.

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Accommodation's Reply

19 Sep 2026

Dear Mr. G*t, Maxone Hotel & Resort Makassar would like to inform you briefly that we would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Diah A. L.

Leisure

10.0

/10

Reviewed 6 week(s) ago

The hotel is comfortable and has adequate facilities. The food is delicious and the staff are friendly.

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Accommodation's Reply

19 Sep 2026

Dear Ms./Mrs. Diah A. L., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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D***a

Transit

8.7

/10

Reviewed 6 week(s) ago

My stay was fine throughout. However, the sheets and pillowcases in my room looked like they hadn't been changed. They were a bit shabby. The WhatsApp response was very slow.

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Accommodation's Reply

20 Sep 2026

Dear Mr./Ms. D*a, This is a humble message from Maxone Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use this to improve our services in the future and provide you with an even better stay. We hope to have the best possible experience for you on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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Diah A. L.

10.0

/10

Reviewed 6 week(s) ago

The staff is friendly and the food is delicious, the location is also strategic.

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Accommodation's Reply

19 Sep 2026

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Sainal s.

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is nice and friendly.

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Accommodation's Reply

19 Sep 2026

Dear Ms./Mrs. Sainal S. from Maxone Hotel & Resort Makassar, Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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I***r

Leisure

8.5

/10

Reviewed 7 week(s) ago

The staff are friendly, the breakfast is delicious even though the choices are still not very varied.

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Accommodation's Reply

19 Sep 2026

Dear Mr. I*r., This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Dga P. P.

10.0

/10

Reviewed 8 week(s) ago

It's fun, there's a cafeteria, there are massage chair facilities.

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Accommodation's Reply

03 Sep 2026

Dear Mr./Ms. Dga P. P., Maxone Makassar Hotel & Resort extends its warmest greetings and thanks you for your kind feedback on your experience at our hotel! We are delighted to know that you are satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Ros Y.

Leisure

10.0

/10

Reviewed 8 week(s) ago

A very family favorite hotel

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Accommodation's Reply

03 Sep 2026

Dear Ms./Mrs. Ros Y., Maxone Hotel & Resort Makassar would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Ros Y.

Leisure

10.0

/10

Reviewed 8 week(s) ago

Every time I go to Makassar, I always stay at MaxOne with my family.

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Accommodation's Reply

03 Sep 2026

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E***a

Business

10.0

/10

Reviewed 8 week(s) ago

Friendly staff, perfect room cleanliness, spacious, comfortable room.

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Accommodation's Reply

04 Sep 2026

Dear Mr./Ms. E*a. This is a brief message from Maxone Hotel & Resort Makassar. We would like to express our sincere gratitude for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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U***y

10.0

/10

Reviewed 9 week(s) ago

It was a great stay here, I would do it again.

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1 people find it helpful

Accommodation's Reply

30 Aug 2026

Dear Mr./Ms. U*y, Greetings from Maxone Hotel & Resort Makassar. Thank you very much for your positive review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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I***l

9.4

/10

Reviewed 9 week(s) ago

My first impressions of staying here were very pleasant. The staff were friendly, the rooms comfortable, the restaurant had a wide selection of menu options, and the access to the city center was quite quick. A plus was the outdoor play area for children.

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Accommodation's Reply

30 Aug 2026

Dear Mr./Ms. I*l, Maxone Makassar Hotel & Resort extends its warmest greetings. Thank you so much for your positive feedback regarding your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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Arizal P.

8.5

/10

Reviewed 11 week(s) ago

Parking jam, no one to take care of it.

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Accommodation's Reply

11 Aug 2026

Dear Mr./Ms. Arisal P., This is a humble message from Max One Hotel & Resort Makassar. We apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. We will use them to improve our services in the future and provide you with an even better stay. We hope to have the best experience for you on your next visit and thank you for your continued trust in Max One Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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Verified Traveler

Business

6.8

/10

Reviewed 12 week(s) ago

The hotel is quiet, with a nice lobby interior. The receptionist's JRO/help desk is okay. It's just a shame that the service in the rooms and restaurant is limited; the 3S needs to be improved. Thank you.

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1 people find it helpful

Accommodation's Reply

09 Aug 2026

Dear Mr. G*t, Maxone Hotel & Resort Makassar would like to inform you that we apologize for any inconvenience you experienced during your stay and thank you for your feedback and comments. These will help us improve our services in the future to provide you with a better experience during your next stay at Maxone Hotel & Resort Makassar. We hope to offer you even better service on your next visit and thank you for your continued trust in Maxone Hotel & Resort Makassar. Sincerely, M. Yusuf Sandy, General Manager

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I***s

8.5

/10

Reviewed 12 week(s) ago

Stayed here for 3 days and it was pleasant, the hotel was clean and the service was satisfactory.

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1 people find it helpful

Accommodation's Reply

04 Aug 2026

Dear Ms./Mrs. I*s, From Maxone Hotel & Resort Makassar: Thank you so much for your wonderful review of your experience at our hotel! We are delighted to hear that you were satisfied with our facilities and services. We will continue to strive to provide the best possible service. Sincerely, M. Yusuf Sandy, General Manager

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MaxOneHotels.com @ Resort Makassar

Overall Ratings & Reviews MaxOneHotels.com @ Resort Makassar

8.7

8.7

8.4

8.7

8.6

Traveler Reviews MaxOneHotels.com @ Resort Makassar