8.3
Very Good
From 8,307 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.7

Location

8.4

Service and Facilites

8.3

People often mention about Starlet Hotel Serpong
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Staff Friendliness (41)
Accessibility (37)
Bedroom (32)
Ambiance (31)
Check-in/out Time (28)
Bathroom (28)
Wifi (27)
Hotel Area (27)
Distance to City Center (25)
Room Space (25)
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Traveler Reviews Starlet Hotel Serpong

Number of reviews per page
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40
Customer reviews
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Sometimes body wash & tissue are not available. Overall okay good. Staff is very friendly.
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M***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Suitable for staying at an affordable price, clean, and easy to reach.
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M***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The best option to stay in the Gading Serpong area that is easily accessible, clean, and affordable.
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KIM F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
friendly staff and service, very pleasant and happy to stay here
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1 people find it helpful
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Astrid R. T.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Quite comfortable, cleanliness is maintained from the public area to the room, the room facilities function well, unfortunately there are no slippers & dental kits available in the room.
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1 people find it helpful
m***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
not bad, location is easy to find, the room is quite OK, only the parking lot is a bit far, but the bathroom is clean & very OK
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly. The hotel is very comfortable and the room is very clean, everything works from AC, TV and others. Good job!
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1 people find it helpful
W***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
the hotel is clean so it's comfortable when you stay
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Mariko
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The staff were very kind and helpful. Thank you!
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L***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the room conditions are clean & the price is quite worth it for the location in the city center
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Dhani D.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Quite satisfied with the service and facilities.
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1 people find it helpful
V***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It was fun staying here, maybe in the future just stabilize the wifi, the rest will be enough.
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2 people find it helpful
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, enjoyable to stay here, maybe in the future just stabilize the wifi, the rest is enough
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1 people find it helpful
Milasari R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, clean rooms & bathrooms, especially the towels are clean... not dirty & shabby... The ladies & gentlemen are also kind... Always be successful & continue to improve your service...
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1 people find it helpful
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the rooms are spacious, clean, highly recommended for travelers to stay at this place.
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1 people find it helpful
k***e
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
sleep is disturbed because the location is on the edge of the main highway JD noisy sound of motorbikes passing by. there is no hot water
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3 people find it helpful
D***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Ok, good, improve the service again
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2 people find it helpful
Petet
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
requested 1 bed but was given a twin bed and then at 8 am the water really died out
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Vida Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Suitable for transit hotel. Quite clean, shower & sink work well.
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2 people find it helpful
azmira h.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
I ordered it for my family, it was quite good and the receptionist was also friendly and gave all the information, the best.
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