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Explore Lombok Astoria

Traveloka (2,956)

Other sources (68)

8.9

Very Good

From 2,956 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

8.8

Service and Facilites

9.0

People often mention about Lombok Astoria

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Staff Friendliness (58)

Bedroom (58)

Hotel Area (57)

Bathroom (56)

Ambiance (54)

Room Space (52)

Variety (51)

Taste (49)

Family Friendly (46)

Distance to City Center (44)

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Traveler Reviews Lombok Astoria

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Customer reviews

Angga J. W.

10.0

/10

Reviewed 4 day(s) ago

Very impressive, clean room, no problems whatsoever, comfortable holiday with family, varied food, lots of choices, delicious

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1 people find it helpful

Syaldy K. A.

10.0

/10

Reviewed 1 week(s) ago

1. Overall, the facilities and service are quite good for a city stay. 2. The location is quite strategic from the nearest POIs. 3. The room atmosphere is quite quiet.

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Dararina S.

10.0

/10

Reviewed 1 week(s) ago

No issues. Overall good. The front desk staff were great and friendly.

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F***e

Leisure

10.0

/10

Reviewed 1 week(s) ago

Very happy to stay in a comfortable hotel with beautiful view and nice rooms 1015 rooms. Peace and cleanliness number 1.

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Guest

10.0

/10

Reviewed 1 week(s) ago

Ok all services are ok.. I only stayed 1 night

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A***i

Leisure

9.1

/10

Reviewed 1 week(s) ago

The room is very spacious and clean and comfortable for families.

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N***h

Leisure

10.0

/10

Reviewed 2 week(s) ago

Tips: Install Google TV so you can watch Netflix & YouTube👍👍

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ida a. k. j. w.

10.0

/10

Reviewed 2 week(s) ago

Good service, best breakfast 🔥

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1 people find it helpful

Wahyu T.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Highly recommended for family vacations and also staycations with friends and colleagues.

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Accommodation's Reply

02 Jul 2025

Dear Mr. Wahyu. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for your trust, Mr. Wahyu, for choosing Lombok Astoria as your main destination to stay during your visit to Mataram and for giving a review and sharing a pleasant experience during your stay at Lombok Astoria. We are very happy and proud to be able to provide the best service and according to your expectations during your stay. We are happy and hopeful to see you again in the near future at Lombok Astoria for a more memorable experience. Best regards. Saeno Kunto. General Manager

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Hery D.

9.7

/10

Reviewed 2 week(s) ago

I didn't expect the biggest hotel in Lombok to be above my expectations, it was clean and comfortable.

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1 people find it helpful

A***a

9.7

/10

Reviewed 3 week(s) ago

The room is comfortable, clean, the staff is friendly, the food is delicious 👍🏻💯

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Accommodation's Reply

02 Jul 2025

Dear Guest. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure. Thank you for your trust in making Lombok Astoria your main destination to stay during your visit to Lombok and for being willing to provide a review and share a pleasant experience. We are very happy and proud to be able to provide the best service and according to your expectations during your stay with us. We are happy and hopeful to look forward to your next visit to Lombok Astoria. Best regards. Saeno Kunto. General Manager

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Triono R.

10.0

/10

Reviewed 3 week(s) ago

Astoria it's the best. Service is ok. Breakfast is awesome...

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M***o

Business

8.5

/10

Reviewed 3 week(s) ago

The hotel is good and the staff service is very friendly, the location is close to the city, the view is really good

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Wahyu M. W.

10.0

/10

Reviewed 4 week(s) ago

Overall good. Good breakfast, ok service.

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WAWAN S.

10.0

/10

Reviewed 5 week(s) ago

varied breakfast, friendly staff, security guards are not very friendly

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Desak P. K. D.

10.0

/10

Reviewed 5 week(s) ago

Strategic location, best service.

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Accommodation's Reply

19 Jun 2025

Dear Mrs. Desak. Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blends With Business and Leisure. Thank you Mrs. Desak for making Lombok Astoria your main destination to stay while in Mataram and for giving a review and sharing your impressive experience while at Lombok Astoria. We are very happy and proud to be able to provide the best service and according to your needs while with us. May Mrs. Desak and all of us be healthy and happy and very much looking forward to your next visit to Lombok Astoria. Best Regards. Saeno Kunto. General Manager.

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Siti

Leisure

6.8

/10

Reviewed 6 week(s) ago

First time staying, the AC was not cold, there was no refrigerator, the room was very hot. I brought a 1 year old child who couldn't sleep because the room was hot, the staff had come to fix it but there was no change. This is my first time staying here and I've had a bad experience,

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1 people find it helpful

E***k

Staycation

9.6

/10

Reviewed 6 week(s) ago

Inside the room it is a bit noisy if there is cleaning in the next room or outside the room

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S***i

8.5

/10

Reviewed 7 week(s) ago

The hotel staff service is friendly, the atmosphere is comfortable, the rooms are clean, the view of the vast expanse of rice fields, a complete success.

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W***k

Business

10.0

/10

Reviewed 7 week(s) ago

friendly service and fast check in time

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