8.5
Very Good
From 7,632 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about MaxOneHotels.com @ Kramat - Jakarta
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Bedroom (57)
Staff Friendliness (53)
Distance to City Center (51)
Accessibility (50)
Bathroom (42)
Ambiance (41)
Surroundings (39)
Check-in/out Time (34)
Hotel Area (34)
Wifi (31)
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Traveler Reviews MaxOneHotels.com @ Kramat - Jakarta

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Customer reviews
b***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The price is right for all our needs
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Friendly staff, clean rooms, city center
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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R***I
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's convenient because it's close to Pasar Senen Station.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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O***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Stayed for 3 days, the room was quite good, the AC was cold, the service was good, it's a shame the room wasn't very soundproof, so every time a guest came, you could hear them. Basically, it was good, suitable for a family vacation, very close to the station, you can get snacks.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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Aby
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very strategic hotel in the city center
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Accommodation's Reply
10 Sep 2025
Dear Mr. Aby, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
niceeeeee, safe even though it's close to the demo point
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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M***M
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The AC is not cold, it is not soundproof. Noise from outside can be heard.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We also apologize for the shortcomings in the air conditioning facilities. We will pass this information on to the relevant team to ensure that similar incidents do not happen again. Once again, we apologize for the inconvenience. All your suggestions and input are very useful for our progress, and we hope you will be pleased to visit Maxone Kramat Jakarta again on another occasion. Best regards, Management. Maxone Kramat.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly, the room was very clean. Best experience
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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Y***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
when I stayed here there were lots of small cockroaches
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for your review of our hotel. We would like to apologize for any inconvenience you experienced. Your review will motivate us to continue providing the best service and comfort to all our guests. Once again, thank you for being our guest and we hope to welcome you back on your next visit to Maxone Kramat Jakarta. Best regards, Management. Maxone Kramat
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Fairly clean and close to everywhere, friendly staff
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Friendly staff, affordable prices, close to Pasar Senen station, comfortable rooms, good food, will stay here again next time!
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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Eugne R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Very friendly staff and very understanding.
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Accommodation's Reply
28 Aug 2025
Dear Mr. Eugène R, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can help us improve in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is ok and clean.. The staff is friendly, check-in is also fast.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff and good service, the surrounding area also has lots of food and is strategic.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
Room cleanliness could be improved. There are lots of small cockroaches in the room.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you for your review of our hotel. We would like to apologize for the inconvenience caused by the lack of cleanliness in our room. Your review will motivate us to continue providing the best service and comfort to all our guests. Once again, thank you for being our guest, and we hope to welcome you back on your next visit to Maxone Kramat Jakarta. Best regards, Management. Maxone Kramat.
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S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Please pay more attention to the cleanliness of the room. There are lots of small cockroaches in the room.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you for your review of our hotel. We would like to apologize for the inconvenience caused by the lack of cleanliness in our room. Your review will motivate us to continue providing the best service and comfort to all our guests. Once again, thank you for being our guest, and we hope to welcome you back on your next visit to Maxone Kramat Jakarta. Best regards, Management. Maxone Kramat
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S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The staff was friendly. However, the room cleanliness really needed attention. There were lots of small cockroaches and spider webs. It looked like the room hadn't been cleaned in a long time. The breakfast menu had very little variety.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Thank you for your review of our hotel. We would like to apologize for the inconvenience caused by the lack of cleanliness in our room. Your review will motivate us to continue providing the best service and comfort to all our guests. Once again, thank you for being our guest, and we hope to welcome you back on your next visit to Maxone Kramat Jakarta. Best regards, Management. Maxone Kramat
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Nice and neat and aesthetically pleasing
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat
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A***y
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
Not maintained, dusty, AC is not cold!
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We apologize for the shortcomings in the air conditioning facilities. We will pass this information on to the relevant team to ensure that similar incidents do not happen again. Once again, we apologize for the inconvenience. All your suggestions and input are very useful for our progress, and we hope you will be pleased to visit Maxone Kramat Jakarta again on another occasion. Best regards, Management. Maxone Kramat
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Sri
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
I chose Max One because it was within walking distance to and from St. Carolus Hospital. The room, along with the facilities and services provided, were generally good. I was lent an umbrella and a hairdryer. Thank you.
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Accommodation's Reply
25 Jul 2025
Dear Sir/Madam, Thank you for taking the time to fill out this form and for giving us a positive review rating for Maxone Kramat. We are glad that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your input is very valuable and can improve our performance in the future. We look forward to welcoming you on your next visit. Best regards, Management. Maxone Kramat.
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Number of reviews per page
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40