Overall Ratings & Reviews Sun Inns Hotel Ayer Keroh

Just close this hotel..smelling..dirty..moist sheets..no care at all..

Hotel tidak diselenggara dengan baik. Dinding dipenuhi kulat. Cadar seperti tidak dibasuh Tandas di siling berlubang. Harga tidak setimpal dengan bayaran yang dibuat. Bangunan nampak baru di luar tetapi di dalam sangat mengecewakan. Layanan di kaunter baik dan tempat sangat strategik.

very Bad service, our bedframe were broken, we requested to change the room but unfortunately all the room were fully booked, so the room attendant removed the bed frame, we found all those items beneath the bed frame, the service is bad, the toilet is not clean, water leakage..I do understand its a budget hotel, but this kind of situation must be taken in consideration..Tv cant be used..No towel provided..Even the bedsheet are dirty. The hotel management has to take this in consideration...Worst place...No more to this hotel

Quite satisfactory. The bathroom is quite small. Aircond is less cool. Reasonably priced.

Checking in on issues is easy. Just the dirty room, the bed with a lot of hair, the sheets and the effect of the stain like washing, itching. Leaking pipes and bathroom doors are hard to close.

The bathroom is less clean, the mattress is soggy. Response to cleaning old rooms. Friendly officers, only a few in number.

Smoking room, sheets full of saliva, unexpected pictures, bad.

Comfortable budget hotel accommodation for 1-2 nights, limited parking only during office hours.

1 room 2 bed, Amazing! Clean! Idk why peoples say this is bad, but I am here for 2 night and the experience is just pretty good for the budget! Really recommended it! If your main purpose is visiting Pantai Hospital Ayer Keroh, this is a best place to stay.

staff was not so friendly, bedroom was not so clean but it'll be a good stay for a short period.

It was fun for me because it was close to the beach of the muddy water hospital, which only needed to cross the road. For other locations, it is quite far but not too expensive, only 10-11 RM to take a grab (car) to the city center on Jonker street.

The towels provided contains stains, worst still need to pay car park each time enter/leave even midnight!

The hotel staff are not friendly, cleanliness is lacking, rooms are smelly and cramped and the hotel is very dirty. Very not recommended.

So far so good, it's just a small room.

It was my second time visiting Melaka, and I find the hotel was just okay. It's not a strategic place for the kind of traveler I am, whereby I don't drive. For Business Traveler probably more suitable as it's more of a quiet area. The interior design of the room I was going to stay, which is the Deluxe Premier Window was very disappointing, I was given room 106 and it's not up to my expectation at all. The space is too narrow to fit in a double bed even for my cabin luggage and backpack, I end up requesting for a room change but it's a downgrade, so I was given a room at the G Floor just behind the counter which is more worth it as it has a bigger space to breathe. Where I find it more worth it than the previous one. It's just that it doesn't have window, which is totally fine. But whole experience was okay, just that they need to be a little more considerate in terms of interior design of some rooms. Some people would have brought luggage , but where will they have the space to put?

The stairs are too high, the dangers of the woman's bedding and the elderly, please provide a lift to facilitate the customers.

The room was neat and tidy but there was only one mirror available which is located inside its bathroom. Iron and ironing board can only be found at ground floor. My family and I were staying on 1st floor. They don't have elevator which means the hotel is not suitable for senior citizens. I don't recommend this hotel for ladies and senior citizens.

Just nice for one or two days stay. Pillows could be upgraded to a bigger ones. Customer Service at the reception is average, not so friendly person.

Great for budget hotel, comfortable place

Good and nice. I'll recommended to others